Advanced Diploma in Veterinary Support Assistant – Level 3

Accredited by ABC Awards | Endorsed Certificate | Certified Unit Summery| 24/7 Access | Free COVID 19 Course

Global Edulink


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£29 inc VAT (was £429)
Offer ends 26 May 2020
Study method
Online, self-paced
24 Hours
No formal qualification
Endorsed by ABC Awards

2 students purchased this course

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A message to our learning community

With the current outbreak of Coronavirus hitting countless countries and economies around the world, we stand together with all those who have been impacted by COVID-19. We also want to remember and appreciate the healthcare professionals and other individuals in essential services who are braving this pandemic from the forefront with their selfless acts of service.

Learners will get “Certificate in COVID-19 (Coronavirus) Awareness” Course for Free on purchasing this course


Advanced Diploma in Veterinary Support Assistant – Level 3

This course is endorsed under ABC Awards and Certa Awards Quality Licence Scheme.

Get 2 accredited qualifications in 1 program. The submission of your assessment is compulsory to get your ABC Awards certification. However, if you take a 20 question MCQ examination, you can also receive a free e-certificate from CPD & iAP.

Working with animals is not always warm and fuzzy. If you want a career in Veterinary, you have to take the good with the bad. Caring for animals, particularly the sick can be emotionally draining unless you have the skills required to perform your job professionally. At the same time, it is only animal lovers who will enjoy a career in the veterinary industry and find it highly rewarding. If you love being around animals and would love to turn your passion into a career, then the Advanced Diploma in Veterinary Support Assistant Level 3 course is perfect for you.

The course will give learners a firm grounding on the essential skills of first aid, understanding basic anatomy, learning pet psychology, handling and restraining animals and working in a veterinary team.

As much as you aspire to work closely with animals, the Advanced Diploma in Veterinary Support Assistant Level 3 will distinguish the reality. Individuals will learn how to cope when making emotional decisions or when dealing with emergency situations. The course covers key topics on veterinary practices, animal psychology, and dealing with animals in stress and pain and advanced animal handling.

The course has been endorsed under the ABC Awards and Certa Awards Quality Licence Scheme. This means that Global Edulink has undergone an external quality check to ensure that the organisation and the courses it offers, meet defined quality criteria. The completion of this course alone does not lead to a regulated qualification* but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at Level 3 against level descriptors published by Ofqual, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner.

The course itself has been designed by Global Edulink to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current regulated qualifications. ABC Awards & Certa Awards endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met. A review of courses is carried out as part of the endorsement process.

*Regulated qualification refers to those qualifications that are regulated by Ofqual / CCEA /Qualification Wales

We are always thinking of ways in which you can gain the best from our online learning platform. When you enroll with us on this program you will have the opportunity to enroll on a Level 3 course or above for free!!! The courses that you can choose from have been indicated on our suggested course below.

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Endorsed by ABC Awards

Course media


What is covered in this course?

  • Learn veterinary terminology.
  • Gain practical skills on how to handle cats, dogs and small mammals.
  • Learn how to interpret signs of pain.
  • Learn the basic anatomy and physiology of animals
  • Learn how to monitor in-patients, take vital signs, record keeping
  • Learn about health and safety regulations when practicing as part of a veterinary team
  • Learn how to feed animals who are healthy and sick

Access Duration

The course will be directly delivered to you, and you have 12 months access to the online learning platform from the date you joined the course. The course is self-paced and you can complete it in stages, revisiting the lectures at any time.

Course Curriculum : Advanced Diploma in Veterinary Support Assistant – Level 3

Module 1: Introduction to Veterinary Practice

1.1 The goals of this course

1.2 What is a Veterinary Support Assistant?

1.3 The structure of veterinary practice

1.4 Roles within the clinic team

1.5 Confidentiality and professionalism

Module 2: Developing the Skill Set Required

2.1 The Practice Manual

2.2 Know your breeds

2.3 Listen and Learn

2.4 Understanding consent forms

2.5 Phone skills

2.6 Reception

2.7 Dealing with Anxious Clients

2.8 Using your Initiative

Module 3: Your Presentation and Personal appearance

3.1 Personal appearance and manner

Module 4: Terms and Abbreviation used in Veterinary

4.1 Commonly used terms

4.2 Common procedures

4.3 Abbreviations

Module 5: Equipment used in the practice

5.1 Equipment within the Practice

Module 6: Basic Handling of Animals

6.1 The principles of handling animals

6.2 Handling dogs

6.3 Handling cats

6.4 Handling small mammals

6.5 Handling exotics

MODULE 7: Animal Psychology

7.1 How animals react to stress

7.2 Reading body language

Module 8: Dealing with Stress and Pain in animals

8.1 Minimizing stress

8.2 Recognizing pain in animals

Module 9: Advanced Animal Handling

9.1 Tools for handling the fractious animal

9.2 Restraining the fractious animal

Module 10: Holding Animals for Medical Examination, Procedure and for Blood draw

10.1 Holding an animal for a medical examination

10.2 Holding an animal for a minor procedure

10.3 Holding an animal for a blood draw

Module 11: The Veterinary Practices

11.1 Theater protocol

11.2 Consultation protocol

11.3 Pre - operative preparations

Module 12: Sterilizing, Disinfection and Disease Control

12.1 Sterilizing instruments

12.2 Disinfection and disease control

Module 13: Care of In – Patients

13.1 Monitoring Animals and Updating Charts

13.2 TLC - Providing the Optimum Environment

13.3 Special Measures - Hand Feeding and Critical Care

13.4 Taking Vital Signs

Module 14: Feeding the Animals

14.1 Feeding the well animal

14.2 Food and surgery

14.3 Life stage nutrition

14.4 Prescription diets

14.5 Feeding the sick animal

Module 15: Basic Anatomy of Animals

15.1 How Animals Differ From People

15.2 Anatomical Terms

Module 16: Basic Animal Physiology

16.1 Physiological Terms

Module 17: Normal Reference Ranges

17.1 Normal Reference Ranges

Module 18: Euthanasia

18.1 Making a difficult decision

18.2 End of life choices

18.3 Euthanasia etiquette

18.4 How euthanasia is performed

18.5 Burial or cremation

Module 19: Emergency Situations

19.1 Dealing with an emergency

19.2 Your role during an emergency

19.3 Basic principles of resuscitation

Module 20: First Aid

20.1 Basic First Aid

20.2 Bleeding

20.3 Shock

20.4 Breathing difficulties and CPR

20.5 Fractures

Module 21: Health, Safety, and Regulations

21.1 Risks With in the Veterinary Environment

21.2 The Importance of Hygiene

21.3 Ionizing Radiation Regulations

21.4 Prescribing Regulations

21.5 Disposal of Clinical Waste

Method of Assessment

This online program will be evaluated through written assignments. In order to complete this program successfully and gain your professional qualification, all students are required to complete a series of assignments. The completed assignments must be submitted via the online portal. Your instructor will review and evaluate your work and provide your feedback based on how well you have completed your assignments.

Please Note: Additionally, £159 (Inc. VAT) is charged for assessment and certificate and you need to pay that when you are submitting your assessments only (it is not required to pay initially when you are registering). this payment can be paid into 3 installments when you are submitting your assessments.


At the end of this course, successful learners will receive a Certificate of Achievement from ABC Awards and Certa Awards and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

Course Code: QLS-03618

Accredited Body

ABC Awards and Certa Awards have long-established reputations for providing high quality vocational qualifications across a wide range of industries. ABC Awards and Certa Awards combine over 180 years of expertise combined with a responsive, flexible and innovative approach to the needs of our customers.

Renowned for excellent customer service, and quality standards, ABC Awards and Certa Awards also offer regulated qualifications for all ages and abilities post-14; all are developed with the support of relevant stakeholders to ensure that they meet the needs and standards of employers across the UK.

While the submission of your assignment is compulsory for you to get your ABC Awards accredited certification, you can also receive another CPD & iAP accredited, free e-certificate if you take a 20 multiple choice exam.

Career path

  • Pet Sitter
  • Pet Groomer
  • Dog Walker
  • Pet Care Assistant

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What does study method mean?

Study method describes the format in which the course will be delivered. At courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as ABC Awards and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.


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