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Advance IT Troubleshooting for Desktop Support Professional

Learn up-to-date skills |CPD UK & IPHM Accredited |Free PDF & Hardcopy Certificate| Interactive Training| Instant Result

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Summary

Price
£12 inc VAT
Study method
Online, On Demand What's this?
Duration
2.9 hours · Self-paced
Qualification
No formal qualification
CPD
3 CPD hours / points
CPD What's this?
Certificates
  • Reed courses certificate of completion - Free
Additional info
  • Tutor is available to students
16 students purchased this course

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Overview

Are you interested to begin your IT troubleshooting and IT support career or want to gain more advanced skills in IT troubleshooting and IT support? Then this advance IT troubleshooting for desktop support professional course will help you get one step closer to your professional aspirations and develop your skills and knowledge in IT troubleshooting and IT support for a rewarding career. Gain IT troubleshooting and IT support skills and credentials that employers value.

This advance IT troubleshooting for desktop support professional course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards to your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world.

Master the skills you need to propel your career forward in IT troubleshooting and IT support. Equip yourself with the essential knowledge and skillset that make you a confident IT support engineer and take your career to the next level. This comprehensive advance IT troubleshooting for desktop support professional course is designed to help you reach your professional goals.

The skills and knowledge that you will gain through studying this advance IT troubleshooting for desktop support professional course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career.

This comprehensive advance IT troubleshooting for desktop support professional course will teach you the theory of effective IT troubleshooting and IT support practice and equip you with the essential skills, confidence and competence to assist you in the IT troubleshooting and IT support industry. You’ll gain a solid understanding of the core competencies required to drive a successful career in IT troubleshooting and IT support.

Learn from expert tutors with industry experience, teaching you the latest expertise and best practice. This extensive advance IT troubleshooting for desktop support professional course is designed for IT troubleshooting and IT support professionals who are aspiring to specialise in IT troubleshooting and IT support. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV.

Enrol today and take the next step towards your personal and professional goals.

Why choose this advance Advance IT Troubleshooting for Desktop Support Professional course?

  • CPD UK & IPHM Accredited Course
  • FREE GIFT: Course Completion PDF & Hardcopy Certificates, MCQ Exam & Full Tutor Support Included
  • Get dual certificate (2 accredited certificate) in 1 course (CPD UK and IPHM)
  • Unlimited lifetime access
  • Instructor-led distance learning
  • Get trained by industry experts
  • 24/7 student support system
  • Learn at your own pace and leisure
  • Earn industry-recognised credentials
  • User-friendly, advanced online learning material
  • Effective training, written and designed by certified professional

***Additional GIFT***

  • Course Completion PDF & Hardcopy Certificate, MCQ Exam & Full Tutor Support Included
  • 2 Accreditation in 1 Course (CPD UK and IPHM)

Reason to learn with Study Plex

  • Over 89,000 students taught across a range of fully certified courses
  • Offering learners the chance to acquire the most in-demand and marketable skills
  • Full commitment to helping our students find success on their chosen path
  • Partnership with some of the world's best-known accreditation organisations
  • Full belief in you, your success, and your ability to thrive

Certificates

Reed courses certificate of completion

Digital certificate - Included

Will be downloadable when all lectures have been completed

CPD

3 CPD hours / points
Accredited by The CPD Certification Service

Curriculum

8
sections
46
lectures
2h 54m
total

    • 1: Obtain Your Student ID Card 01:00 PDF

    • 2: Install Hyper-V on Local System 02:15
    • 3: Create Virtual Machine (VM) 02:20
    • 4: Download Free Evaluation Windows 10 Image 02:01

    • 5: Installing Windows 10 05:56
    • 6: Make USB Bootable with GUI Tool 06:44
    • 7: Make USB Bootable with Command (CLI Tool) 04:46
    • 8: Access Boot Menu 03:03
    • 9: Hyper-V Interface Overview 05:03
    • 10: Increase Disk and Memory of Virtual Machine 07:10
    • 11: Use of Snapshot (Time Saving) 03:12

    • 12: Fix Stuck Windows Service 10:50
    • 13: Fix ‘Not Responding’ Application or Desktop Error 03:16
    • 14: Logoff Another User from Local System 03:24
    • 15: Logoff user Remotely through PowerShell 02:05
    • 16: Delay in Replication of Assigned Permission on Client 02:33
    • 17: Fix Domain Trust issue without Re-joining & Reboot 04:45
    • 18: Find & Kill High Utilization Process 01:53

    • 19: Monitor CPU, Memory & HDD Utilization (Task Manager & Resource Monitor) 05:49
    • 20: Find & Kill High Utilization Process 01:53
    • 21: Check Recently System Uptime and Reboot 02:57
    • 22: Uninstall Unwanted Applications 02:48
    • 23: Run Disk Cleanup (Remove Not Required System Files) 05:39
    • 24: Deep Cleaning Through TreeSize Free Tool 05:50
    • 25: Disable Startup Applications (Speed Up Booting Time) 01:52
    • 26: Disable Unwanted Startup Services (MSCONFIG) 03:15

    • 27: Module Introduction 01:57
    • 28: Create Virtual Machine for Server 2019 02:07
    • 29: Install Windows Server 2019 03:19
    • 30: Rename System Name 01:46
    • 31: Server Manager Introduction 01:51
    • 32: Install Active Directory Role 02:48
    • 33: Promote Active Directory Domain Controller 06:23
    • 34: Set Static IP Address 02:30

    • 35: Active Directory Users and Computers (ADUC) 04:06
    • 36: Active Directory Administrative Center (ADAC) 03:01
    • 37: Create Active Directory User 06:20
    • 38: Join System in Active Directory Domain 04:14
    • 39: Computer Account Introduction & Solution 05:22
    • 40: Info about Default Quota for Rejoining System 01:46
    • 41: Check Password Expiration and Account Status 01:54

    • 42: Recycle Bin Settings 02:23
    • 43: Cleanup Recycle Bin Data of Multiple Users Profile (Advance) 08:08
    • 44: Close Locked Open Files on File Server 06:11
    • 45: How To Fix Filename Is Too Long Issue 03:41
    • 46: Obtain Your Accredited Certificate of Achievement 01:00 PDF

Course media

Description

This extensive advance IT troubleshooting for desktop support professional course is designed by industry experts; this advance IT troubleshooting for desktop support professional course will provide you with the skills and knowledge you need to succeed. Not only will it make you more lucrative to potential employers, but it will also give you the confidence to apply for that dream job.

This advance IT troubleshooting for desktop support professional course is divided into bite-sized modules to make it easy to follow. Whether you are travelling around the world or juggling work and family, this course can be completed anytime, anywhere. This flexibility enables you to learn at your own pace, fitting your studies around your current lifestyle.

Course Curriculum

This comprehensive advance IT troubleshooting for desktop support professional course covers the following modules:

Prepare Virtual Test Lab

  • Install Hyper-V on Local System
  • Create Virtual Machine (VM)
  • Download Free Evaluation Windows 10 Image

Installing Windows OS With Multiple Media

  • Installing Windows 10
  • Make USB Bootable with GUI Tool
  • Make USB Bootable With Command (CLI Tool)
  • Access Boot Menu
  • Hyper-V Interface Overview
  • Increase Disk and Memory of Virtual Machine
  • Use of Snapshot (Time Saving)

System Troubleshooting Without Reboot

  • Fix Stuck Windows Service
  • Fix ‘Not Responding’ Application or Desktop Error
  • Logoff Another User from Local System
  • Logoff user Remotely through PowerShell
  • Delay in Replication of Assigned Permission on Client
  • Fix Domain Trust issue without Re-joining & Reboot

Optimize System Performance (Fix Slowness Issue)

  • Find & Kill High Utilization Process
  • Check Recently System Uptime and Reboot
  • Uninstall Unwanted Applications
  • Run Disk Cleanup (Remove Not Required System Files)
  • Deep Cleaning Through Tree Size Free Tool
  • Disable Startup Applications (Speed Up Booting Time)
  • Disable Unwanted Startup Services (MSCONFIG)

Active Directory Server Setup (Optional)

  • Module Introduction
  • Create Virtual Machine for Server 2019
  • Install Windows Server 2019
  • Rename System Name
  • Server Manager Introduction
  • Install Active Directory Role
  • Promote Active Directory Domain Controller
  • Set Static IP Address

Active Directory Introduction

  • Active Directory Users and Computers (ADUC)
  • Active Directory Administrative Center (ADAC)
  • Create Active Directory User
  • Join System in Active Directory Domain
  • Computer Account Introduction & Solution
  • Info about Default Quota for Rejoining System
  • Check Password Expiration and Account Status

File System Related Troubleshooting

  • Recycle Bin Settings
  • Close Locked Open Files on File Server
  • How To Fix Filename Is Too Long Issue

How am I assessed?

Once you have completed the advance IT troubleshooting for desktop support professional course, you will then be required to undertake an online MCQ assessment. This exam will cover everything you have already learnt. This means that you will have plenty of time to study and prepare for the assessment before taking it.

The assessment itself is made up of multiple-choice questions in your chosen subject area. You will receive your results straight after completion.

Become Certified

Explore new skills

Equip yourself with the essential skills, confidence and competence to assist you in your chosen industry.

Accelerate your career

Learn the most in-demand skills, get certified and level up your career. This advance IT troubleshooting for desktop support professional online training course is designed to help you reach your professional goals.

Make your CV stand out

Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV.

Certificate of Completion

After successfully finishing the course, you will be eligible to order your free PDF & Hardcopy certificate of course completion. There is a minimal shipping charge to get the hardcopy course completion certificate which is:

  • Inside the UK = £5.99
  • International Students = £16.99

CPD and IPHM Accredited Certificate of Achievement

Grow your career by earning CPD UK and IPHM accredited certificate of achievement and add extra value to your CV. On successful completion of this advance IT troubleshooting for desktop support professional course, you will be eligible to order your CPD UK and IPHM accredited certificate of achievement (dual certificate) to demonstrate your new skills. You can also share this certificate with prospective employers and your professional network. The CPD and IPHM accredited certificate of achievement (dual certificate) can be obtained in PDF format at a nominal fee of £12; there is an additional fee to get a printed copy certificate which is £25.

Who is this course for?

If you are a beginner or already working as an IT support engineer, or are considering a career in IT troubleshooting and IT support, then this advance IT troubleshooting for desktop support professional course will give you a solid understanding of the core competencies required to drive a successful career in IT troubleshooting and IT support.

This advance IT troubleshooting for desktop support professional course is suitable for all skill levels and backgrounds. Whether you want to advance your career prospects, learn a new skill, or broaden your educational horizons this advance IT troubleshooting for desktop support professional course will help you to gain a solid understanding of the core competencies required to drive a successful career in your chosen industry.

Requirements

Academic

This advance IT troubleshooting for desktop support professional course is open to students of all academic backgrounds aiming to enhance their skills.

Age

At Study Plex, we invite everyone to learn. This advance IT troubleshooting for desktop support professional course is open to anyone aged 16 and over.

Eligibility

If you have a basic grasp of English, numeracy and ICT, you will be eligible to enrol.

Career path

This advance IT troubleshooting for desktop support professional course will equip you with the essential skills and credentials to demonstrate your new skills and add extra value to your CV. On successful completion of this course, you will gain a solid understanding of the core competencies required to drive a successful career in your chosen industry.

Questions and answers

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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