Administrative Secretary: Receptionist, Touch Typing, Minute Taking & HR Management

Tyne Academy

• Administrative Secretary Course 1:04:00

  • 1: Module 1 Introduction to Secretarial & Shorthand 09:00
  • 2: Module 2 Basic Keyboarding Skills 12:00
  • 3: Module 3 Business Writing 12:00
  • 4: Module 4 Office Management 13:00
  • 5: Module 5 Document Preparation 14:00
  • 6: Final Assessment 04:00

• Receptionist Essentials 25:00

  • 7: Module 1_ Verbal Communication 06:00
  • 8: Module 2_ Administrative Tasks 06:00
  • 9: Module 3_ Communication Skills for a Receptionist in a Legal Environment 03:00
  • 10: Module 4_ Communication Skills in a Hospitality Environment 02:00
  • 11: Module 5_ Technology Skills for Receptionists 03:00
  • 12: Module 6_ Customer Service Skills for Receptionists 05:00

• Introduction to Touch Typing 1:12:03

  • 13: Module 1 Introduction to Touch Typing 07:28
  • 14: Module 2 Home Row Mastery 06:00
  • 15: Module 3 Upper Row Practice 06:54
  • 16: Module 4 Lower Row Practice 05:00
  • 17: Module 5 Shift Key and Capitalization 07:17
  • 18: Module 6 Typing Numbers and Symbols 05:00
  • 19: Module 7 Building Speed and Accuracy 09:31
  • 20: Module 8 Advanced Typing Techniques 07:00
  • 21: Module 9 Typing Real-World Texts 17:53

• Overview of Minute Taking 1:10:52

  • 22: Module 1 Introduction to Minute Taking 09:21
  • 23: Module 2 Preparing for the Meeting 09:00
  • 24: Module 3 Understanding Meeting Procedures 10:20
  • 25: Module 4 Listening and Note-Taking Skills 06:00
  • 26: Module 5 Structuring the Minutes 08:46
  • 27: Module 6 Writing the Minutes 05:00
  • 28: Module 7 Distributing and Storing Minutes 08:55
  • 29: Module 8 Handling Different Types of Meetings 05:00
  • 30: Module 9 Addressing Common Challenges 08:30

• Introduction to HR Management 1:21:38

  • 31: Module 1 Introduction to Human Resources 09:26
  • 32: Module 2 Recruitment and Selection 07:00
  • 33: Module 3 Employee Relations 11:42
  • 34: Module 4 Learning and Development 07:00
  • 35: Module 5 Performance Management 10:10
  • 36: Module 6 Compensation and Benefits 06:00
  • 37: Module 7 Diversity and Inclusion 10:35
  • 38: Module 8 Health and Safety 07:00
  • 39: Module 9 HR Technology and Information Systems 12:45

• Assignment 01:00

  • 40: Assignment Administrative Secretary -486629 01:00

• Claim Your Certificate 01:00

  • 41: Claim Your Certificate for Administrative Secretary -486629 01:00

• Review Request 01:00

  • 42: Review Request For Administrative Secretary- 486629 01:00

If you're looking to advance your career as an Administrative Assistant, this course provides all the tools you need. The course is also perfect for those training to become a professional Receptionist. You'll develop fast and effective Touch Typing skills, master precise Minute Taking, and gain essential knowledge of HR Management practices.

The duties of an Administrative Assistant and a Receptionist often overlap, and this course is built with that in mind. Whether you're supporting HR teams or front-desk operations, you’ll benefit from strong Touch Typing, accurate Minute Taking, and efficient HR Management practices.

Touch Typing improves your speed and accuracy when handling emails, reports, and documentation. With consistent practice, your Touch Typing skills will become second nature, a valuable trait for any Administrative Assistant or Receptionist.

Minute Taking is another crucial skill. Meetings across all industries rely on accurate Minute Taking, and employers value Administrative Assistants and Receptionists who can take clear, concise, and actionable notes. This course offers structured guidance to build your Minute Taking confidence.

As for HR Management, many Administrative Assistants and Receptionists provide administrative support to HR departments. Understanding HR Management fundamentals allows you to assist with hiring processes, onboarding, staff records, and more. Strengthening your HR Management knowledge will give you a career advantage.

This course integrates these core competencies into one practical learning path. Whether your career path leads you to a role as an Administrative Assistant or Receptionist, or you want to deepen your proficiency in Touch Typing, Minute Taking, or HR Management, this course is for you.

Here’s how each skill enhances your role:

• Administrative Assistant: Supports office operations, scheduling, documentation, HR tasks
  
  
• Receptionist: Manages front-desk tasks, communication, guest handling, record keeping
  
  
• Touch Typing: Boosts efficiency in writing, email correspondence, and data entry
  
  
• Minute Taking: Ensures clear records from meetings and events
  
  
• HR Management: Helps in employee file handling, onboarding, and internal communication

There are no academic prerequisites—just motivation and commitment. By mastering Touch Typing, Minute Taking, and HR Management, you'll be fully equipped for a wide range of Administrative Assistant and Receptionist roles.

With high-level Touch Typing, structured Minute Taking, and foundational HR Management, you’ll become a more competitive Administrative Assistant or Receptionist in any organisation.

This Administrative Secretary course is designed for:

• Aspiring Administrative Assistants seeking essential office skills
  
  
• Individuals training for Receptionist roles in diverse industries
  
  
• Anyone needing to build or improve Touch Typing ability
  
  
• Professionals expected to perform Minute Taking duties
  
  
• Entry-level staff providing support in HR Management functions
  
  
• Students or job seekers looking to become more employable as Administrative Assistants or Receptionists

As an Administrative Assistant, you’ll be expected to type reports, emails, and schedules—where Touch Typing becomes a vital asset. As a Receptionist, you'll frequently take calls, greet visitors, and manage daily tasks, often requiring accurate Minute Taking and HR Management understanding.

Professionals with strong Touch Typing, precise Minute Taking, and HR Management knowledge are in demand across sectors such as healthcare, legal services, education, hospitality, and finance. These skills enhance your performance as an Administrative Assistant or Receptionist and offer upward mobility.

Whether your primary goal is to become an Administrative Assistant, a confident Receptionist, a Touch Typing pro, a reliable Minute Taking note-taker, or an HR-savvy support staff, this course is for you.

To enrol in this Administrative Secretary course, you’ll need:

• Basic English literacy
  
  
• A working computer or smartphone with internet access
  
  
• A strong desire to become an expert Administrative Assistant or Receptionist
  
  
• Willingness to improve Touch Typing speed and accuracy
  
  
• Interest in learning professional Minute Taking
  
  
• Curiosity about fundamental HR Management tasks

This Administrative Secretary course opens the door to numerous roles:

• Administrative Assistant
  
  
• Receptionist
  
  
• Personal Assistant
  
  
• Office Secretary
  
  
• HR Administrative Support
  
  
• Department Coordinator
  
  
• Executive Assistant

All of these roles benefit from high-speed Touch Typing, professional Minute Taking, and a clear understanding of HR Management responsibilities.

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