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Administrative Assistant

Accredited by CPD & IAP | FREE PDF Certificate Included | 24/7 Instant Access | High Quality Study Materials


Global Edulink

Summary

Price
£39 inc VAT
Study method
Online
Duration
150 hours · Self-paced
Access to content
365 days
Qualification
No formal qualification
CPD
150 CPD hours / points
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

Overview

Administrative Assistant Diploma

Would You Like A Career With The Opportunity For Progression?

Give yourself an advantage over your competition by enrolling on Global Edulink’s Administrative Assistant Diploma (USA Standards). As Global Edulink is a well-recognised learning provider, a certificate from us will enhance your CV and make you more employable. Demonstrate your potential to employers and show that you can provide administrative support to the highest standard.

A successful Administrative Assistant provides a vital support function in any busy office. We will enable you to use your initiative and work to tight deadlines, as well as responding to the demanding needs of more senior colleagues. With our Administrative Assistant Diploma, you will receive high quality office based training which not only gives you great IT skills but will also teach you how to speak the language of business. In fact, upon successful completion of this Administrative Assistant course, you will have an excellent foundation to get a job as a trusted Administrative Assistant in any office!

This online course has been designed to cover 05 core units:

Unit 01 delivers tutorials for Business Writing Skills and Development

Unit 02 is for Secretarial and PA Skills Development

Unit 03 covers tutorials for Administrative Skills Development

Unit 04 is for Microsoft Office & Project Management

Unit 05 delivers tutorials for Finance and Human Resource Management

Studying with Global Edulink has many advantages. The Administrative Assistant course material is delivered straight to you and can be adapted to fit in with your lifestyle. It is created by experts within the industry, meaning you are receiving accurate information, which is up-to-date and easy to understand. Also, you will have support from a tutor, who will guide you through your study.

The Administrative Assistant course is comprised of professionally narrated e-Learning modules, interactive quizzes, tests, and exams. All delivered through a system that you will have access to 24 hours a day, 7 days a week for 365 days (12 months). An effective support service and study materials will build your confidence to study efficiently and guide you to secure your qualification.

Please Note: This Course is Based on USA Standards.

Get Started Today!

  • Accredited by CPD & iAP
  • Unlimited Access for 365 Days
  • FREE PDF Certificate Included

ENROL NOW!

CPD

150 CPD hours / points
Accredited by The CPD Certification Service

Course media

Description

What Will I Learn?

  • Learn to provide vigorous support to superiors in the workplace
  • Learn to work in line with the tight deadlines and the demands of the senior colleagues in the workplace
  • Ability to receive an intense office based training which will ensure you possess excellent skills in IT and have the ability to communicate in a professional manner in business.
  • Learn the effective use of Microsoft Office & Project Management in the workplace
  • Develop the skills of business writing so that reports and documents could be accurately prepared
  • Learn useful skills such as administrative, personal assistant, secretarial as well as people management and be able to show that the highest level of administrative support could be provided.

This Diploma course of Administrative Assistant Training is comprehensive and designed to cover the following key areas. The Administrative Assistant course has been designed for 60 guided learning hours:

COURSE CURRICULUM

Module 01 : Job Functions and Description of A Secretary/and PA

  • Essential Information
  • Primary Responsibilities of a Secretary
  • The administration of Human Resource issues
  • Required Skills
  • Person Specification

Module 02 : Diary Management

  • Diary and Time Management with Outlook – 2007
  • Diary and Time Management with Outlook – 2016

Module 03 : Business Reports and Letter Writing

  • Business Writing
  • Collaborative Business Writing
  • Proposal Writing
  • Business Ethics

Module 04 : E-mails Writing Tips

  • Effective Email Writing

Module 05 : Handling Confidential Documents

  • Confidential electronic documents
  • Confidential paperwork
  • The Data Protection and Human Rights Acts

Module 06 : Successful Meeting Minutes

  • Taking Minutes
  • Meeting Management

Module 07 : Note Taking

  • How to become an Active listener
  • Meeting Minute measure progress

Module 08 : Data Management, Record Keeping and Filing

  • Introduction
  • Record keeping in Detail
  • Filling Documents in the Office
  • The Importance of filing and shelving systems in an organization
  • Organise and bring in uniformity
  • Organisations that use filing and shelving systems
  • The need for neatness and orderliness
  • The different types of shelving systems
  • Pallet Racking
  • Using pallet storage racks to meet additional storage needs

Module 09 : Appointment Booking and Arranging Interviews

  • Appointment Booking and Arrange an Interview

Module 10 : Delivering Postal Mail

  • Delivering Postal Mail

Module 11 : Dictating

  • Dictating

Module 12 : Customer Service and Telephone Handling Skills

  • Customer Service Basics Over the Phone
  • Developing Inbound & Outbound Telephone Skills
  • Hot Telephone Tips
  • Handling Complaints and Difficult customers
  • Telephone Etiquette

Module 13 : Organising a Meeting

  • Organising a Meeting

Module 14 : Bookkeeping

  • Introduction to Accounting
  • Financial & Managerial Accounting

Module 15 : Invoicing/petty Cash

  • PETTY CASH
  • Expenses Report
  • Invoices and Receipts

Module 16 : Document Proofreading

  • Importance of proofreading
  • Proofreading Symbols

Module 17 : Quickbooks for Payroll Management

  • Setting up the Employee Payroll
  • Running the Payroll

Module 18 : Tips for Speed Reading

  • Tips for Speed Reading

Module 19 : Creating an Effective CV And Cover Letter

  • Creating an Effective CV And Cover Letter

Module 20 : Time Management

  • Event Planning

Module 21 : Motivating Employees

  • Motivating Employees

Module 22 : Typing Speed Development

  • Effective Typing
  • Administrative Procedure

Module 23 : Microsoft Word

  • Microsoft Word

Module 24 : Microsoft Excel

  • Microsoft Excel

Module 25 : Microsoft Powerpoint

  • Microsoft Powerpoint

Module 26 : Microsoft Outlook

  • Microsoft Outlook

Module 27 : Accounting and Bookkeeping

  • Financial Accounting
  • Managerial Accounting
  • Income Taxes
  • Introduction and Review the Financial Statements
  • Bookkeeping Process
  • Transaction and Accounting Equation
  • The General Ledger

Module 28 : Bookkeeping

  • Basic Terminology (I) and (II)
  • Accounting Methods
  • Keeping Track of Your Business
  • Understanding the Balance Sheet
  • Other Financial Statements
  • Payroll Accounting / Terminology
  • End of Period Procedures
  • Financial Planning, Budgeting and Control
  • Auditing

Module 29 : Budgets & Financial Reports

  • Analyzing Financial Statements (I) and (II)
  • Budgeting Made Easy
  • Advanced Forecasting Techniques
  • Managing the Budget
  • Making Smart Purchasing Decisions
  • A Glimpse into the Legal World

Module 30 : Communication Fundamentals

  • Adapting to Audience and Build Trust
  • Managing Communication Challenges

Module 31 : Communication Strategy

  • Understanding Communication Barriers
  • Paraverbal Communication Skills
  • Non-Verbal Communication
  • Listening Skills
  • Appreciative Inquiry
  • Advanced Communication Skills

Module 32 : Emotional Intelligence

  • Developing Self Awareness & Self-Regulation
  • Building Awareness with Others

Module 33 : Administrative Human Resources Fundamentals

  • Administrative Duties
  • Recruitment and Selection
  • Employee Performance Management

Module 34 : Employee Recruitment

  • Employee Recruitment

Module 35 : Leadership Essentials

  • Set a Solid Foundation and Direction
  • Motivate Commitments
  • Drive for Results
  • Develop Yourself

Module 36 : Management Essentials

  • Managing People & Performance
  • Managing the Business Environment
  • Leading Up and Down the Organisation
  • How to Create Strong Teams
  • Motivating Your Team
  • Enhance Your Career and Communication
  • Motivating Employees
  • Building a Better Office
  • Planning Team Building Retreat
  • Managing Different Types of Employees
  • Communicating Ideas
  • Creativity & Innovation

Module 37 : Safety in the Work Place

  • Types of Hazards
  • Managers Role
  • Stress Management
  • Identifying Your Company Hazards
  • Drug & Alcohol Abuse
  • Writing the Safety Plan
  • Implement the Plan

Method of Assessment:

At the end of the Administrative Assistant course, learners will also take online multiple choice question assessment test. This online multiple choice question test is marked automatically so you will receive an instant grade and know whether you have passed the Administrative Assistant course.

Certification

Successful candidates will be awarded Diploma in Administrative Assistant Training.

Benefits you will gain:

  • High quality e-learning study materials and mock exams.
  • Tutorials/materials from the industry leading experts.
  • 24/7 Access to the Learning Portal.
  • Recognised Accredited Qualification
  • Excellent customer service and administrative support.
  • Learners will be Eligible for TOTUM Discount Card

Why You Should Choose Global Edulink?

  • 12 months Access to your course.
  • The price shown on Reed is for the whole Administrative Assistant course, including the final exam and free e-certificate.
  • CPD and IAP accredited certificate upon successful completion
  • Tutor Support available Monday – Friday
  • Eligible to apply for the Student ID card

Studying with Global Edulink has many advantages. The Administrative Assistant course material is delivered straight to you and can be adapted to fit in with your lifestyle. It is created by experts within the industry, meaning you are receiving accurate information, which is up-to-date and easy to understand. Also, you will have support from a tutor, who will guide you through your study.

The Administrative Assistant course is comprised of professionally narrated e-Learning modules, interactive quizzes, tests, and exams. All delivered through a system that you will have access to 24 hours a day, 7 days a week for 365 days (12 months). An effective support service and study materials will build your confidence to study efficiently and guide you to secure your qualification.

Who is this course for?

  • The Administrative Assistant course is ideal for intermediate, advanced level learners and those already employed in office roles who are seeking the opportunity to promote their career with a formal qualification.

Requirements

The Administrative Assistant course requires no formal prerequisites and this certification is open to everyone

Career path

There are different paths in which your career could develop.

  • Administrative Assistant£16,876
  • Secretary - £19,554
  • Personal Assistant – £25,143
  • Executive Assistant - £30,568
  • Office manager – £24,406
  • Office Administrator – £17,444

Per Annum

Questions and answers


No questions or answers found containing ''.


Elizabeth Maybury asked:

What does it mean by duration 150 hours and then it states I have 12-month access? Please explain which applies.

Answer:

Dear Elizabeth, Thank you for your query. Administration - Administrative Assistant - Level 3 Diploma course offers unlimited course access to complete the qualification with your own pace. This CPD accredited training program has 150 guided learning hours. Having completed this course, you will be awarded the Administrative Assistant Diploma by Global Edulink as well as a summary of the units learned Regards, Student Support Team.

This was helpful. Thank you for your feedback.
Jay asked:

Hi, do I need to have office etc installed to do this course?

Answer:

Yes, Kindly note that you are required to install Microsoft office software in order to study this course.

This was helpful. Thank you for your feedback.
Oakley Peeks asked:

Is this qualification recognised internationally?

Answer:

Kindly note that this qualification is accredited by CPD certification services UK which recognised by worldwide.

This was helpful. Thank you for your feedback.
Pallavi asked:

is it possible to have a look at the certificate before i enroll just to make sure it is recognised for my employer ?

Answer:

Dear Pallavi, Thank you for your query. Upon successful completion you will receive a globally recognised CPD & iAP accredited certification. Kindly note that a sample certificate is attached in the course media section for your reference. Hope this clarifies the issue. Please feel free to reach us for further inquiries. Learner Support Team, Global Edulink

This was helpful. Thank you for your feedback.
Tracy Anderson asked:

I have an NVQ 3 in Business and Administration would this be suitable for me.

Answer:

Dear Tracy, Thank you for your query. Yes this course is suitable for you. It's particularly suited for those who prefer a self-paced method of learning, with trainer support when they need it. All levels welcome, from intermediate to experience. Completing our beginner’s level Executive Secretary and PA course will be advantage to study this course. Regards, Student Support Team

This was helpful. Thank you for your feedback.
Marta asked:

Are the course contents US based with American people on the videos? I'm after a UK based course so I would like to confirm that prior purchasing it

Answer:

Dear Marta, Thank you for your Query. The course contents are based with UK people and not US based people. Regards, Student Support Team

This was helpful. Thank you for your feedback.
P.S asked:

How long does it take to complete this course??

Answer:

Dear Sir/Ma'am Thank you very much for your query. The course duration is 150 Hours and you will recieve 365 Days access to the course content. Hurry up to grab the discount as it ends soon Regards, Student Support Team.

This was helpful. Thank you for your feedback.
Kassije asked:

Can we follow and complete this course While be outside uk for a time?

Answer:

Dear Sir/Ma'am Thank you very much for your query. Ofcourse you can, This is an online coirse where you can access anywhere anytime. Hurry up to grab the discount as it ends soon. Regards, Student Support Team.

This was helpful. Thank you for your feedback.
Rebecca asked:

Do you receive a certificate at the end of the course?

Answer:

Dear Sir/Ma'am Thank you very much for your query. Having completed this course, you will be awarded the Administrative Assistant Diploma by Global Edulink as well as a summary of the units learnt. Hurry up to grab the discount as it ends soon. Regards, Student Support Team.

This was helpful. Thank you for your feedback.

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FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.