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Administration & Office Skills : Receptionist, Touch Typing with Office Management And PA

6 in 1 Course | 7 Free PDF Certificate Included | 24/7 Tutor Support Included | No Hidden Fees | Lifetime Access


Tyne Academy

Summary

Price
£12.50 inc VAT
Study method
Online, On Demand
Duration
3.9 hours · Self-paced
Qualification
No formal qualification
Certificates
  • Reed Courses Certificate of Completion - Free
Additional info
  • Tutor is available to students

7 students purchased this course

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Overview

The "Administration & Office Skills: Receptionist, Touch Typing with Office Management And PA" course is a comprehensive program designed to equip learners with essential office skills required to excel in administrative roles. Whether you're preparing for a role as a receptionist, personal assistant (PA), or office manager, this course provides a strong foundation in Administration, Microsoft Office applications, and Touch Typing. Through focused modules, learners will gain practical knowledge in managing front-desk operations, using Microsoft Office tools effectively, and developing administrative competencies necessary in modern workplaces.

Key Takeaways:

  • Master Microsoft Office tools (Word, Excel, Outlook, PowerPoint)

  • Improve speed and accuracy with Touch Typing

  • Gain core Administration and Office Skills

  • Learn Receptionist responsibilities and front-office conduct

  • Build confidence in Office Management and PA duties

  • Enhance your career readiness for administrative positions across industries

Certificates

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.

Curriculum

8
sections
15
lectures
3h 54m
total

Course media

Description

In today’s fast-paced business environment, professionals who possess strong Administration and Office Skills are in high demand. This course combines key topics including Receptionist duties, Office Management, Touch Typing, and proficiency with Microsoft Office applications. Learners will build confidence in handling telephone etiquette, front-of-house reception, and essential PA responsibilities such as diary and email management.

A major component of the course focuses on developing fluency in Microsoft Office, including Microsoft Word, Microsoft Excel, Microsoft Outlook, and Microsoft PowerPoint. Practical knowledge of Microsoft Office is indispensable in almost all administrative positions, and this course ensures you understand how to apply these tools for document creation, data management, email correspondence, and presentations.

The course also places a strong emphasis on Touch Typing—a fundamental office skill that boosts typing speed and accuracy, improving overall productivity. Combined with Office Management principles, learners will understand how to maintain records, coordinate meetings, and support daily business operations with efficiency and professionalism.

Throughout the curriculum, the following core skills are addressed repeatedly: Microsoft Office proficiency, office skills development, receptionist tasks, touch typing, and administrative support. The training provides a rounded approach to Administration and ensures you are prepared for multi-faceted roles across a wide range of industries.

By the end of this course, learners will have covered the most essential Office Skills and developed a working understanding of:

  • Microsoft Word, Excel, PowerPoint, and Outlook

  • Office administration and receptionist best practices

  • Professional communication and organizational techniques

  • Efficient Touch Typing to improve office workflow

  • Scheduling, filing, and email management duties

Who is this course for?

This course is ideal for:

  • Individuals seeking entry into Administration or Receptionist roles

  • Jobseekers looking to build or refresh their Microsoft Office and office skills

  • Those aiming to become efficient PAs, executive assistants, or office managers

  • Professionals transitioning careers who need strong administrative foundations

Requirements

This Administration & Office Skills: Receptionist, Touch Typing with Office Management and PA course requires no formal qualifications .All you need is:

  • A computer or device with internet access.
  • Basic computer literacy.
  • A desire to learn Touch Typing, enhance Office Skills, and build expertise in Receptionist and PA responsibilities.

Career path

This course is ideal for:

  • Individuals seeking entry into Administration or Receptionist roles

  • Jobseekers looking to build or refresh their Microsoft Office and office skills

  • Those aiming to become efficient PAs, executive assistants, or office managers

  • Professionals transitioning careers who need strong administrative foundations

Questions and answers

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FAQs

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2025. All rights reserved.