Administration - Administrative Assistant - Level 3 Diploma

Free E - Certificate Included | CPD & IAP Accredited | No Hidden Fee | No Additional Fee| Free COVID 19 Course

Global Edulink


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£69 inc VAT (was £249)
Or £23.00/mo. for 3 months... Read more
Offer ends 11 August 2020
Study method
Online, self-paced
150 Hours
Access to content
365 Days
No formal qualification
16 CPD hours / points
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students
  • TOTUM card is available to purchase separately What's this?

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A message to our learning community

With the current outbreak of Coronavirus hitting countless countries and economies around the world, we stand together with all those who have been impacted by COVID-19. We also want to remember and appreciate the healthcare professionals and other individuals in essential services who are braving this pandemic from the forefront with their selfless acts of service.

Learners will get “Certificate in COVID-19 (Coronavirus) Awareness” Course for Free on purchasing this course


Administrative Assistant Diploma

Give your career a boost with the well-recognised Global Edulink’s Diploma in Administrative Assistant Training course. Global Edulink, as a leading training courses provider in the UK, this course allows you to enhance your administrative assistant skills and prove to employers and recruiters that you’re able to provide administrative assistant duties to the highest standards.

A good admin assistant provides a vital support function in any busy office. You’ll need to master the art of working under your own initiative to tight deadlines, as well as responding to the demanding needs of more senior colleagues. With our Administrative Assistant Diploma you’ll get high quality office based training which not only gives you great IT skills, but will also teach you how to speak the language of business. In fact with your completed diploma, you’ll have an excellent foundation to get a job as a trusted admin assistant in any office.

This online course has been designed with 05 core units. Unit 01 delivers tutorials for Business Writing Skills and Development, Unit 02 is for Secretarial and PA Skills Development and Unit 03 covers tutorials for Administrative Skills Development, Unit 04 is for Microsoft Office & Project Management and Unit 05 delivers tutorials for Finance and Human Resource Management.

Our online programme is well designed that you feel same as you are in the classroom. Effective mentor support service, reading and study materials including step by step guided tutorial videos, online study platform, and forum build your confidence to study well and guide you to secure your qualification.

* Free e-certificate (No additional cost for e-certificates)


16 CPD hours / points
Accredited by The CPD Certification Service

Course media


This Diploma course of Administrative Assistant Training is comprehensive and designed to cover the following key areas. This course has been designed for 60 guided learning hours:

Course Curriculum : Administrative Assistant Diploma

UNIT 01: Business Writing Skills Development

  1. Job functions of a PA/Secretary.
  2. Diary Management.
  3. Business Writing
  4. Business Letter Writing foundation
  5. Business Writing Strategy.
  6. Collaborative Business Writing
  7. Writing and Formatting Text.
  8. Writing a Business Report.
  9. Proposal Writing
  10. Business Ethics
  11. Writing effective emails
  12. Document Presentation and proofreading.

UNIT 02: Secretarial and PA Skills Development

  1. Making Travel/Hotel Arrangements.
  2. Filing Systems.
  3. Time Management Fundamentals.
  4. Event Planning.
  5. Document Presentation and proofreading.
  6. Executive and Personal Assistants
  7. Confidence building.
  8. Organising meetings.
  9. Delivering Postal Mail.
  10. Dictating.

UNIT 03: Administrative Skills Development

  1. Administrative Procedure
  2. Typing Fundamentals.
  3. Typing Speed Development.
  4. Speed Reading Essentials.
  5. Top 5 Speed Reading Tips.
  6. Audio Transcription.
  7. Successful Meetings & Minutes.
  8. Leading Productive Meeting.
  9. Meeting Management
  10. Capturing action plan in your meeting minutes.
  11. Telephone skills and customer service.
  12. Telephone Etiquette
  13. Handling Complaints and Difficult customers.
  14. Writing Job Description.

Unit 04: Microsoft Office & Project Management

  1. Microsoft Word
  2. Microsoft Excel
  3. Microsoft Power-Point
  4. Microsoft Outlook
  5. Microsoft Office Access
  6. Microsoft Project

Unit 05: Finance and Human Resource Management

  1. Accounting and Bookkeeping.
  2. Budgets & Financial Reports
  3. Communication Fundamentals
  4. Communication Strategy
  5. Emotional Intelligence
  6. Administrative Human Resources Fundamentals
  7. Employee Recruitment
  8. Leadership Fundamentals
  9. Management Fundamentals
  10. Safety in the Work Place

Method of Assessment:

At the end of the course learners will also take online multiple choice question assessment tests. This online multiple choice question tests are marked automatically so you will receive an instant grade and know whether you have passed the course.


Having completed this course, you will be awarded the Administrative Assistant Diploma by Global Edulink as well as a summary of the units learnt. This summary will include the specifics of the units you have learnt in the completed course. At the end of this course, you will be able to gain a professional qualification. Potential employers will view you as an asset and will recognize the level of commitment and skills you have displayed while studying this course.

Why you choose us;

  • This great opportunity which cover Microsoft Office, MS Project and other IT skills. So this gives you chance to save money on a separate Microsoft Office and MS Project Management courses.
  • All the study materials are available in your student portal including Module book, Video, Mock exams and extra supportive materials such as interview tips, CV writing, etc.
  • Access to Mock exam and mentor supports.
  • Excellent and flexible mentor supports by our team of experienced tutors/trainers.
  • Effective and efficient administrative service from our staff for your inquiries.
  • Comfortable learning access to your student portal.
  • Instant technical supports and live chat service for your inquiries. This is very helpful for international learners.
  • Quick results and delivery of your certificate.
  • Career development services and counselling.
  • Support for finding a job – You can access and register for our job portal (jobsite) to find the employers.

Benefits you will gain:

  • High quality e-learning study materials and mock exams.
  • Tutorials/materials from the industry leading experts.
  • 24/7 Access to the Learning Portal.
  • Recognised Accredited Qualification
  • Excellent customer service and administrative support.
  • Learners will be Eligible for TOTUM Discount Card

Who is this course for?

  • It's particularly suited for those who prefer a self-paced method of learning, with trainer support when they need it. All levels welcome, from intermediate to experience. Completing our beginner’s level Executive Secretary and PA course will be advantage to study this course.
  • The course is ideal for Intermediate, Advance level learners and existing Secretary, PA or Office admin who is seeking the opportunity to promote their career with a formal qualification.


  • There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds. Having experience and good academic background will be an advantage to study this course.
  • Learners should be ages 18 or over to undertake the qualification.
  • Good understanding of English language, literacy, numeracy and ICT are required to attend this course.

Career path

There are different paths in which your career could develop. You can be a Administrative Assistant, Secretary or Personal Assistant for company director, executives or for senior management positions and also Office admin or Office Manager.

Questions and answers

No questions or answers found containing ''.

Elizabeth Maybury asked:

What does it mean by duration 150 hours and then it states I have 12-month access? Please explain which applies.


Dear Elizabeth, Thank you for your query. Administration - Administrative Assistant - Level 3 Diploma course offers unlimited course access to complete the qualification with your own pace. This CPD accredited training program has 150 guided learning hours. Having completed this course, you will be awarded the Administrative Assistant Diploma by Global Edulink as well as a summary of the units learned Regards, Student Support Team.

This was helpful. Thank you for your feedback.

Jay asked:

Hi, do I need to have office etc installed to do this course?


Yes, Kindly note that you are required to install Microsoft office software in order to study this course.

This was helpful. Thank you for your feedback.

Oakley Peeks asked:

Is this qualification recognised internationally?


Kindly note that this qualification is accredited by CPD certification services UK which recognised by worldwide.

This was helpful. Thank you for your feedback.

P.S asked:

How long does it take to complete this course??


Dear Sir/Ma'am Thank you very much for your query. The course duration is 150 Hours and you will recieve 365 Days access to the course content. Hurry up to grab the discount as it ends soon Regards, Student Support Team.

This was helpful. Thank you for your feedback.

Kassije asked:

Can we follow and complete this course While be outside uk for a time?


Dear Sir/Ma'am Thank you very much for your query. Ofcourse you can, This is an online coirse where you can access anywhere anytime. Hurry up to grab the discount as it ends soon. Regards, Student Support Team.

This was helpful. Thank you for your feedback.

Rebecca asked:

Do you receive a certificate at the end of the course?


Dear Sir/Ma'am Thank you very much for your query. Having completed this course, you will be awarded the Administrative Assistant Diploma by Global Edulink as well as a summary of the units learnt. Hurry up to grab the discount as it ends soon. Regards, Student Support Team.

This was helpful. Thank you for your feedback.


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What does study method mean?

Study method describes the format in which the course will be delivered. At courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as ABC Awards and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.


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