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Administration: Admin Support Training with Office Skills cover image

Administration: Admin Support Training with Office Skills
Thames College

Updated 2026 | 5 Star Rated | 20 Courses Bundle with 5 eBooks | 20 Free PDF Certificates

Summary

Price
£100 inc VAT
Or £33.33/mo. for 3 months...
Study method
Online
Duration
192 hours · Self-paced
Qualification
No formal qualification
CPD
340 CPD hours / points
CPD What's this?
Achievement
Endorsed by The Quality Licence Scheme
Certificates
  • CPD Accredited PDF Certificate - Free
  • QLS Certificate - Free
  • CPD Accredited Hardcopy Certificate - £15.99
Assessment details
  • Assignment For QLS Endorsed Certificate (included in price)
Additional info
  • Tutor is available to students
8 students purchased this course

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Overview

The role of an Administrative Support Assistant is one that requires a strong foundation in a variety of practical office skills, from communication and time management to organisational and customer service expertise. This course is designed to equip individuals with the core skills needed to excel in administrative support roles across various industries.

In today’s fast-paced working environments, administrative professionals are expected to juggle multiple responsibilities, often acting as the right hand to managers, directors, or business owners. This course offers a comprehensive introduction to the world of administrative support, ensuring learners can confidently handle a variety of office tasks, streamline business processes, and support organisational efficiency.

Administrative assistants are integral to the smooth running of an organisation. Whether managing schedules, preparing reports, answering phone calls, or providing customer service, these professionals are the backbone of most businesses.

This course offers an in-depth exploration of essential administrative skills, focusing on topics like business telephone etiquette, diary management, travel arrangements, and the critical aspects of business communication. Moreover, it prepares learners to effectively represent their bosses and companies, enhancing their professional growth. By the end of this training, participants will be well-prepared for a career as an administrative support assistant, with the ability to apply their skills immediately in any workplace setting.

★ Courses we are offering ★

  • Course 01: Administration: Admin Support Training Level 5 QLS Endorsed
  • Course 02: Office Skills and Administration Level 7
  • Course 03: Office Management
  • Course 04: Administrative Management
  • Course 05: Admin, Secretarial and PA
  • Course 06: Office Receptionist Course
  • Course 07: Office Administration
  • Course 08: Admin Support Assistant
  • Course 09: Document Control and Workflow Management
  • Course 10: Meeting Management Online - CPD Accredited
  • Course 11: Information Management
  • Course 12: Document Control
  • Course 13: Business Writing
  • Course 14: Minute Taking
  • Course 15: Personal Assistant and Minute Taking
  • Course 16: Excel for Office Administrator
  • Course 17: People Management
  • Course 18: Compliance and Risk Management
  • Course 19: Workplace Productivity Training
  • Course 20: Workplace Stress Management

Free ebooks

  • eBook 01: Agile Project Management
  • eBook 02: Leadership & Management: Become a Team Leader
  • eBook 03: Virtual Assistant
  • eBook 04: Workplace Communication Mastery
  • eBook 05: Working Remotely: How To Succeed In The New Workplace



Achievement

Certificates

Assessment details

Assignment For QLS Endorsed Certificate

Included in course price

CPD

340 CPD hours / points
Accredited by CPD Quality Standards

Course media

Description

Course Curriculum of Course 01: Administration: Admin Support Training:

  • Module 01: Introduction to Admin Support Assistant
  • Module 02: Business Telephone Skills
  • Module 03: Representing Your Boss and Company
  • Module 04: Business Etiquette
  • Module 05: Mail Services and Shipping
  • Module 06: Travel Arrangements
  • Module 07: Organising Meeting and Conferences
  • Module 08: Diary Management and Note taking
  • Module 09: Time Management
  • Module 10: Record Keeping and Filing Systems
  • Module 11: Business Writing Skills
  • Module 12: Organisational Skills
  • Module 13: Communication Skills
  • Module 14: Customer Service
  • Module 15: Effective Planning and Scheduling
  • Module 16: Invoicing/Petty Cash

Please Note: Thames College is a One Education approved resale partner for Quality Licence Scheme Endorsed courses.

Who is this course for?

Those who want to strengthen their professional skills while training for the desired job should take advantage of the training!

Requirements

This course is accessible to anyone with an eagerness to learn. All you require is —

  • A smart device with a stable internet connection
  • A keen interest in the topic
  • And being over the age of 16.

Career path

  • Administrative Support Assistant (£18,000 - £25,000 per annum)
  • Executive Assistant (£30,000 - £40,000 per annum)
  • Office Manager (£25,000 - £40,000 per annum)
  • Personal Assistant (£25,000 - £35,000 per annum)
  • Executive Secretary (£28,000 - £38,000 per annum)
  • Operations Assistant (£24,000 - £30,000 per annum)
  • Office Coordinator (£22,000 - £28,000 per annum)

Questions and answers

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Reviews

5.0
Course rating
100%
Service
100%
Content
100%
Value

Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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