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Admin Support Assistant

6-Courses Bundle (Level 5 Endorsed Certificate Included) | 200 CPD Points

One Education


Save 92%
£119 inc VAT (was £1,699)
Or £39.67/mo. for 3 months...
Offer ends 25 June 2021
Study method
Online, self-paced
397 hours
Access to content
12 months
No formal qualification
200 CPD hours / points
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

29 students purchased this course

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Develop in-demand skills for a better future with a super-saver bundle deal with 200 CPD points for just £119 and instantly save £1580!

This Admin Support Assistant bundle includes 1 best selling Quality Licence Scheme -endorsed course with 5 additional CPD-accredited course, expert assistance and course assessment. Enjoy 12 months access to this bundle of courses FREE of charge and master a range of in-demand professional skills to advance your career. No hidden costs — simply enrol this Admin Support Assistant bundle and get certified from Quality Licence Scheme .

This Admin Support Assistant bundle package includes:

  • Quality Licence Scheme-endorsed Admin Support Assistant Diploma
  • 5 additional CPD courses —
    1. Finance and Accounting Level 1 & 2
    2. Certificate in Copywriting
    3. Meeting Management Online – CPD Accredited
    4. Project Management Skills
    5. Leadership Skills For Organisational Development

Dedicated tutor support and 24/7 customer support are available to all students with this premium quality Admin Support Assistant bundle. Get the help you require and the answers to all your queries throughout the comprehensive syllabus of this Admin Support Assistant bundle.

This premium online course titled Admin Support Assistant bundle ensures your professional development with Quality Licence Scheme & CPD accreditation. You’ll have the privilege of learning in your own time, at your own pace and earning an accredited certification.

With this Admin Support Assistant bundle program, success becomes a lot easier that enables you to monetise your skills. This Admin Support Assistant bundle is designed for both part-time and full-time students and can be completed at a pace that suits your learning style.

Why People Enrol this Admin Support Assistant bundle From One Education:

  • Receive an Quality Licence Scheme-endorsed certificate upon successful completion of the Admin Support Assistant bundle
  • 5 additional CPD courses to enrich your knowledge and skills
  • Learning materials of our Admin Support Assistant bundle contains engaging voiceover and visual elements for your comfort
  • Get 24/7 access to all Admin Support Assistant bundle content for a full year
  • Complete the Admin Support Assistant bundle at your own pace
  • Each of our students gets full tutor support on weekdays (Monday to Friday)
  • Efficient assessments and instant results upon completion of our Admin Support Assistant bundle



200 CPD hours / points
Accredited by CPD Accreditation Group

Course media


Course Curriculum:

Here is a curriculum breakdown of the Quality Licence Scheme -endorsed Admin Support Assistant Diploma:

Module 1: Introduction to Admin Support Assistant

  • Role and Responsibilities of an Assistant / Secretary
  • Job Functions and Required Skills
  • Planning Work Details

Module 2: Business Telephone Skills

  • Telephone Etiquette
  • Telephone Skills
  • Telephone Courtesy Tips

Module 3: Representing Your Boss and Company

  • Competence
  • Professionalism
  • Reflecting Brand Values

Module 4:Business Etiquette

  • Introduction to Business Etiquette
  • Importance of Business Etiquette
  • Types of Business Etiquette

Module 5: Mail Services and Shipping

  • The Office Mail
  • Mailing and Shipping Details
  • Royal Mail Services

Module 6: Travel Arrangements

  • Business Travel
  • Hotel Reservations
  • Transportation Reservations

Module 7: Organising Meeting and Conferences

  • Meeting Arrangements
  • Types of Meeting
  • Scheduling Meetings
  • Meeting Minutes

Module 8: Diary Management and Note taking

  • Introduction to Diary Management
  • Different Types of Diary Management
  • How to Work on the Diary
  • Importance of Updated Diary System

Module 9: Time Management

  • Introduction to Time Management
  • Aspects of Time Management
  • Prioritising the Workload
  • Overcoming Procrastination

Module 10: Record Keeping and Filing Systems

  • Keeping Accurate Records
  • Filing Systems
  • How to Alphabetise for Filing and Indexing
  • Handling Confidential Documents

Module 11: Business Writing Skills

  • Structures of Business Documents
  • Structures of Other Official Documents
  • Editing and Proofreading

Module 12:Organisational Skills

  • Organising Daily Work
  • Organising Workplace
  • Organising Resources

Module 13: Communication Skills

  • Effective Listening Skills
  • Verbal Communication
  • Non-Verbal Communication

Module 14: Customer Service

  • Introduction To Customer Service
  • The Power of Positive Thinking in Customer Service
  • Types of Difficult Customers and How to Help them

Module 15: Effective Planning and Scheduling

  • Work Breakdown Structure
  • Estimation Process and Resources Alignment
  • Project Planning

Module 16: Invoicing/Petty Cash

  • Financial Record Keeping
  • Invoice
  • Petty Cash

How is the Admin Support Assistant bundle assessed?

To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score displayed for your perusal. For each test, the pass mark will be set to 60%.

When all tests have been successfully passed, you will be able to claim a certificate endorsed by Quality Licence Scheme.

Certificate of Achievement

Endorsed Certificate of Achievement from the Quality Licence Scheme

After successfully completing the Admin Support Assistant bundle, learners will get an endorsed certificate (included with the course) delivered right at their doorstep by post, without paying a single penny! Note that, learners residing outside the UK has to pay a £10 postage charge.

CPD Certification from One Education

After successfully completing the MCQ assessment of this Admin Support Assistant bundle, you will also qualify for a CPD Certificate from One Education, as proof of your continued professional development. Certification is available in PDF format, at the cost of £9, or a hard copy can be sent to you via post, at the cost of £15.

Who is this course for?

The Admin Support Assistant bundle training is ideal for highly motivated individuals who want to enhance their professional skills and train for the job they want! This Admin Support Assistant bundle also suits people aspiring for some in-depth knowledge on this topic and keep up to date with the latest information.

Study the Admin Support Assistant bundle today and increase your professional skillset from the comfort of your home!


There are no formal entry requirements for the Admin Support Assistant bundle, with enrollment open to anyone! Anyone and everyone with a knack for learning can enrol this course without any hesitation.

Learn online from any internet device, including your computer, tablet or smartphone. Study when it suits you and complete the Admin Support Assistant bundle at your own pace.

All students must have a passion for learning and literacy, as well as being over the age of 16.

Career path

Studying the Admin Support Assistant bundle is designed to help you get the job of your dreams, or even that promotion you’ve been waiting for a long time. Learn the essential skills and knowledge you need to exceed in your professional life with the help & guidance from our Admin Support Assistant bundle.

Questions and answers

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Anita asked:

How many hours theoretically will it take to complete this course?


Hi Anita, Thanks for reaching out. The total course duration is 12 hours. However, this is a self-paced course and you will have a one-year access to the course. You can complete the course anytime within a year. Thanks Help Desk.

This was helpful. Thank you for your feedback.


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What does study method mean?

Study method describes the format in which the course will be delivered. At courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.