The Administrative Support Assistant Skills Level 3 Training course consists of six structured lectures, followed by an assessment and final exam, each addressing a key area of administrative support practice.
The course begins with an introduction to administrative support, outlining the role, responsibilities, and key skills required of an Admin Support Assistant in professional environments.
Office fundamentals focus on the use of office equipment and technology, effective time management and prioritisation, and accurate record keeping and data management.
Communication skills examine verbal and non-verbal communication, written correspondence, and customer service techniques essential for interacting with colleagues, clients, and stakeholders.
Organisational procedures introduce office best practices, appointment and schedule management, and event planning and coordination within administrative support roles.
Financial administration provides awareness of basic accounting principles, managing invoices and payments, and understanding budgeting and financial reporting from a support perspective.
Professional development focuses on career progression opportunities, professional ethics and conduct, and health and safety responsibilities in the workplace.
Upon successful completion of the Administrative Support Assistant Skills Level 3 Training course, learners receive a free digital certificate provided by Reed confirming course completion. A provider-issued certificate is also available following verification, with optional premium certificates and academic transcripts available separately.
