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Admin, Secretarial & PA
IBM

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

Summary

Price
£21.99 inc VAT
Study method
Online
Duration
19 hours · Self-paced
Access to content
Lifetime access
Qualification
No formal qualification
CPD
15 CPD hours / points
CPD What's this?
Certificates
  • Certificate of completion - Free
  • Certificate of completion - £9.99
Additional info
  • Tutor is available to students

Overview

The field of administration is evolving rapidly with digital communication and organisational demands growing by over 15% annually in the UK. This course sharpens your knowledge in PA responsibilities, enhancing your ability to manage time, communication, and business writing with confidence. Equipped with these vital skills, you can secure your position in a competitive market that values efficiency and professionalism in administration.

This comprehensive course in administration, secretarial duties, and PA support offers an essential foundation for anyone seeking to thrive in office management roles. The training covers key areas such as organisational skills, telephone etiquette, and meeting management, preparing learners to handle the complex demands of modern business environments. By understanding effective communication techniques, including body language and business writing, students will be better positioned to contribute positively to any team.

The role of a PA has expanded significantly, requiring not only traditional secretarial skills but also a thorough grasp of administrative management and technology basics, such as Excel and PowerPoint. This course integrates these theoretical elements, enabling learners to develop confidence in managing schedules, correspondence, and office tasks with professionalism. UK companies are increasingly looking for candidates who can demonstrate strong organisational and communication skills within administration, ensuring smooth operational workflows.

With demand for skilled PAs growing, this course presents valuable knowledge to advance your career and adapt to workplace trends in the UK. Whether you are entering the field or seeking to improve your theoretical understanding, the course offers insight into best practices in administration and prepares you to meet the expectations of today’s business environment.

Key Learning Points of Admin, Secretarial & PA Course:

  • Explore a diverse range of aspects of this field after the successful completion of the course
  • Get inside-out knowledge on Admin, Secretarial & PA topics from the industry experts
  • Acquire skills that will help you to explore many opportunities

Why iBeauty is Your Best Choice

Key Features of Admin, Secretarial & PA On The Go:

  • Immersive course materials (i.e. videos, presentations and explanatory figures.) of the course
  • Comprehensive course design for the course
  • On-demand learning support
  • Freedom to study at your own pace
  • Availability of certificate upon successful completion of the course
  • CPD accreditation Certificate
  • Content of the courses developed by Industry Experts
  • 24x7 Tutor Support

Certificates

Certificate of completion

Digital certificate - Included

After successfully completing this course, you will qualify for the CPD Accredited PDF Certificate for completely free.

Certificate of completion

Hard copy certificate - £9.99

For students residing in the UK, a Hard Copy Certificate can be delivered right to their doorstep for a fee of £9.99. International students should note that additional fees may apply to obtain a Hard Copy Certificate, based on their location.

CPD

15 CPD hours / points
Accredited by CPD Quality Standards

Course media

Description

The Admin, Secretarial & PA course focuses on the theoretical knowledge required to support busy executives and manage administrative tasks efficiently. It covers vital concepts in administration, including time management, business writing, and communication, with an emphasis on professionalism and organisational excellence. Learners will explore the role of a PA and how it integrates with overall office management to facilitate seamless operations.

This course is designed for those looking to strengthen their understanding of administration functions in a variety of business settings. From telephone etiquette to meeting coordination and software familiarity, it provides a rounded theoretical grounding that equips learners to contribute effectively as a PA or in an administrative support role. The UK’s expanding corporate landscape offers growing opportunities for those skilled in administration, making this course a strategic choice for career development.

⊱⊱ Admin, Secretarial & PA Course Curriculum ⊰⊰

The detailed curriculum of the course is given below:

  • Module 01: Personal Assistant
  • Module 02: Admin Support
  • Module 03: Administrative Management
  • Module 04: Organisational Skills
  • Module 05: Telephone Etiquette
  • Module 06: Business Writing
  • Module 07: Time Management
  • Module 08: Body Language and Effective Communication
  • Module 09: Meeting Management
  • Module 10: Excel Basics
  • Module 11: PowerPoint Basic

Who is this course for?

  • Aspiring PAs and administrative assistants
  • Office managers seeking theoretical knowledge enhancement
  • Individuals aiming to develop strong organisational and communication skills
  • Secretarial staff requiring updated administration principles
  • Professionals interested in advancing within administration roles
  • Students preparing for careers in business support functions

Requirements

  • Basic English literacy and communication skills
  • Interest in office management and administration
  • No prior professional experience required
  • Willingness to engage with theoretical knowledge on PA duties and business communication

Career path

  • Personal Assistant (PA) – £22,000 to £35,000 per year
  • Administrative Assistant – £20,000 to £30,000 per year
  • Office Manager – £25,000 to £40,000 per year
  • Executive Assistant – £28,000 to £45,000 per year
  • Receptionist / Front of House – £18,000 to £25,000 per year
  • Project Administrator – £24,000 to £38,000 per year

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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