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Admin, Secretarial & PA
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Summary

Price
£21 inc VAT
Study method
Online, On Demand 
Duration
5.2 hours · Self-paced
Qualification
No formal qualification
CPD
10 CPD hours / points
Certificates
  • Reed Courses Certificate of Completion - Free
Additional info
  • Tutor is available to students

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Overview

Admin, Secretarial & PA [Updated 2024 (CPD QS)]

Embark on an enchanting journey, where every corner turned unveils secrets of administration! Dive deep into the nuances of communication, organisation, and representation. Unearth a treasure trove of knowledge, making every day more refined and efficient.

Navigate the intricate world of office administration, from the essentials of personal assistance to the finesse in organising and communication. Whether it’s the elegance in business etiquette, proficient management of meetings, or deft handling of mails and payments, this course elucidates it all. Don’t just get by, excel in your administrative role. Elevate your performance today, and be the driving force behind your organisation's success.

Ready to embark? Enrol now!

Learning Outcomes:

After completing this Admin, Secretarial & PA course, you will be able to:

  1. Efficiently manage office tasks, from scheduling to billing.
  2. Communicate seamlessly, representing your organisation with flair.
  3. Apply refined etiquette in varied business scenarios.
  4. Maintain comprehensive records, ensuring smooth operational flow.
  5. Provide impeccable customer care, fostering strong relationships.

Well, you are ready to enrol in Admin, Secretarial & PA. Welcome aboard!

Certificates

CPD

10 CPD hours / points
Accredited by CPD Quality Standards

Curriculum

19
sections
19
lectures
5h 15m
total

Course media

Description

Journey into the realm of administration, secretarial tasks, and personal assistance. This course equips you with the nuances of reception, business writing, and managing time efficiently. From being the face of your company to making intricate travel arrangements, find guidance at each step. Whether it's arranging meetings or ensuring prompt customer care, this course prepares you to tackle all with grace.

Course Curriculum:

The following is a breakdown of this Admin, Secretarial & PA course's curriculum:

  • Basics of Personal Assistant
  • Office Administration
  • Effective Administrator Skills
  • Reception and Receptionist
  • Skills Required for Business Telephone
  • Boss and Company Representing
  • Etiquette for Business
  • Mail: Shipping and Servicing
  • Arrangements for Travel
  • Meeting and Conferences Scheduling
  • Keeping Note and Managing Diary
  • Managing Time
  • Managing Files and Keeping Record
  • Writing for Business
  • Skills in Organization
  • Communication Techniques
  • Customer Care
  • Planning & Scheduling
  • Billing and Payment

The Process of Getting Your Certificate

You will be entitled to a free digital certificate from Reed once you have finished the Admin, Secretarial & PA course.

Who is this course for?

Anyone interested in learning more about Admin, Secretarial & PA or who is simply curious about it is welcome to enrol in this course. This course is suitable for:

  1. Aspiring secretaries aiming for proficiency.
  2. Existing administrators seeking to refine their approaches.
  3. Entrepreneurs wanting to improve office management.
  4. Receptionists wishing to enhance their customer service.
  5. Professionals desiring to represent their company efficiently.

Requirements

No formal entry requirements exist for the Admin, Secretarial & PA course, which is open to everyone.

Career path

Whether you want to upgrade or start from scratch, this course will make it easier for you to pursue a career in Admin, Secretarial & PA. You can pursue the following careers:

  1. Personal Assistant (£25,000 - £30,000).
  2. Office Administrator (£18,000 - £23,000).
  3. Receptionist (£16,000 - £21,000).
  4. Customer Care Executive (£20,000 - £26,000).
  5. Billing and Payment Manager (£27,000 - £32,000).

Questions and answers

There are currently no Q&As for this course. Be the first to ask a question.

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FAQs

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2026. All rights reserved.