Skip to content
Play overlay
Preview this course

Admin, Secretarial & PA

Advanced [Level 7 QLS Endorsed] Diploma |**220 CPD Points| 4 Free Courses, 5 e-Certificates| 19 Interactive Video Module


Academy for Health & Fitness

Summary

Price
Save 99%
£10 inc VAT (was £2,075)
Offer ends 19 January 2022
Study method
Online, On Demand What's this?
Duration
5.3 hours
Qualification
No formal qualification
CPD
220 CPD hours / points
Achievement
Additional info
  • Tutor is available to students
  • Certificate of completion available and is included in the price

545 students purchased this course

Add to basket or enquire

Overview

The Admin, Secretarial & PA course now comes to you accompanied by 5 Premium Bundle courses with 5 Free PDF Certificate. Enrol in the Admin, Secretarial & PA course now & get access to the following additional courses:

  • Course 01: UK Employment Law
  • Course 02: Microsoft Office
  • Course 03: Touch Typing Masterclass
  • Course 04: Workplace Productivity Course

☞☞ Deal Price is Active Now! 5 Course Bundle Worth: £2075 GBP & Save Now: £2065 GBP! Offer Ends Soon, Hurry Up!! ☚☚

This Advanced Diploma in Admin, Secretarial & PA at QLS Level 7 course is endorsed by The Quality Licence Scheme & accredited by CPD & IAO (with 220 CPD points) to make your skill development & career progression related to Admin, Secretarial & PA substantial & easier than ever!

Secretaries are the "eyes and ears" of a firm, managing day-to-day administration for an individual or team. They are the invaluable fuel that drives the organisation's culture, productivity, and strategic development. If you want to hop on this rewarding career, this Admin, Secretarial & PA course is just the fit for you.

This Admin, Secretarial & PA course curriculum covers the essential topics as well as advanced skills to up your career game. From equipping you with the best secretarial skills to teaching you multitasking abilities, this administration training goes through everything you need to thrive.

Learning Outcomes of Admin, Secretarial & PA Course:

  • Understand the roles and responsibilities of an excellent personal assistant.
  • Familiarise yourself with the skills of an effective administrator.
  • Gain an extensive understanding of business etiquette.
  • Develop your hand at diary management and note-taking.
  • Grasp the tips and tricks of record-keeping and filing systems.
  • Have a clear idea of organising meetings and conferences.

Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Admin, Secretarial & PA online training course.

Moreover, with this Admin, Secretarial & PA training, you will also get access to four relevant skill-building courses —

☞☞ UK Employment Law course educates you on the most basics of employment law. In addition, you will find all the fundamentals like disciplinary procedures, data protection, workplace monitoring and more.

☞☞ Microsoft Office course offers the on-demand competency that every employer looks for in a candidate. With this training, you will become an office wizard in no time!

☞☞ Touch Typing Masterclass is something that sets you apart from the competition. You will learn to type faster and smarter from the comfort of your own cosy corner.

☞☞ The Workplace Productivity Course is the cherry on top of this fantastic package. Get yourself the proven methods to uplift your and your organisation's productivity.

Students can expect to complete this Admin, Secretarial & PA training course in around 600 hours. You’ll also get dedicated expert assistance from us to answer any queries you may have while studying our Admin, Secretarial & PA course.

Upon successful completion of the Admin, Secretarial & PA course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enroling on this Admin, Secretarial & PA course.

Furthermore, in this Admin, Secretarial & PA course, you will get the opportunity to test the water by getting the 1st Module for Free. In addition, you will receive a Free Student ID card, which will grant you many discounts on bus tickets, movie tickets, library cards, & other services.

So, join this Admin, Secretarial & PA course — prepare yourself to ensure your success!

Why Prefer this Admin, Secretarial & PA Course?

  • Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPD & IAO after completing this Admin, Secretarial & PA course
  • Student ID card with amazing discounts — completely for FREE! (£10 postal charges will be applicable for international delivery)
  • Standard-aligned lesson planning
  • Innovative and engaging content and activities
  • Free Assessments that measure higher-level thinking and skills
  • Complete the Admin, Secretarial & PA program in your own time, at your own pace
  • Each of our students gets full 24/7 tutor support

Achievement

CPD

220 CPD hours / points
Accredited by CPD QS

Curriculum

20
sections
20
lectures
5h 17m
total

Course media

Description

Start your learning journey straight away with this Admin, Secretarial & PA course and take a step toward a brighter future!

*** Course Curriculum ***

Here is the curriculum breakdown of Admin, Secretarial & PA course:

>> Advanced Diploma in Admin, Secretarial & PA at QLS Level 7 <<

Module 01:

Introduction to Personal Assistant

  • Admin, Secretarial & PA - Role and Responsibilities of PA / Secretary
  • Admin, Secretarial & PA - Job Functions and Required Skills
  • Admin, Secretarial & PA - Planning Work Details
  • Admin, Secretarial & PA - Difference between Secretary and PA

Module 02:

Introduction to Office Administration

  • Admin, Secretarial & PA - What does an Office Administrator Do?
  • Admin, Secretarial & PA - What are the requirements for being a Successful Office Administrator
  • Admin, Secretarial & PA - Education
  • Admin, Secretarial & PA - Training
  • Admin, Secretarial & PA - Certificate
  • Admin, Secretarial & PA - Essential Skills for an Office Administrator
  • Admin, Secretarial & PA - How to Become an Office Administrator

Module 03:

Skills of an Effective Administrator

  • Admin, Secretarial & PA - Introduction
  • Admin, Secretarial & PA - Three Skills Approach
  • Admin, Secretarial & PA - Tips on How to Develop These Skills

Module 04:

Introduction to Reception and Receptionist

  • Admin, Secretarial & PA - Introduction to the Module
  • Admin, Secretarial & PA - Topics to be Covered
  • Admin, Secretarial & PA - Job Requirements and Work Environment
  • Admin, Secretarial & PA - 21st Century Skills for a Receptionist
  • Admin, Secretarial & PA - Duties and Responsibilities

Module 05:

Business Telephone Skills

  • Admin, Secretarial & PA - Telephone Etiquette
  • Admin, Secretarial & PA - Telephone Skills
  • Admin, Secretarial & PA - Telephone Courtesy Tips
  • Admin, Secretarial & PA - Domestic and International Calls
  • Admin, Secretarial & PA - Voice-Mail Courtesy

Module 06:

Representing Your Boss and Company

  • Admin, Secretarial & PA - Competence
  • Admin, Secretarial & PA - Professionalism
  • Admin, Secretarial & PA - Importance of Professionalism at Work
  • Admin, Secretarial & PA - Characteristics of Professionalism
  • Admin, Secretarial & PA - Reflecting Brand Values
  • Admin, Secretarial & PA - The Benefits of Having Core Values
  • Admin, Secretarial & PA - Documenting the Core Values

Module 07:

Business Etiquette

  • Admin, Secretarial & PA - Introduction to Business Etiquette
  • Admin, Secretarial & PA - Importance of Business Etiquette
  • Admin, Secretarial & PA - Types of Business Etiquette
  • Admin, Secretarial & PA - How to Improve Business Etiquettes

Module 08:

Mail Services and Shipping

  • Admin, Secretarial & PA - The Office Mail
  • Admin, Secretarial & PA - Mailing and Shipping Details
  • Admin, Secretarial & PA - Addressing
  • Admin, Secretarial & PA - Address Format
  • Admin, Secretarial & PA - Layout for British Forces Post Office (BFPO)
  • Admin, Secretarial & PA - Layout for International Destination
  • Admin, Secretarial & PA - Wrapping and Packaging

Module 09:

Travel Arrangements

  • Admin, Secretarial & PA - Business Travel
  • Admin, Secretarial & PA - Hotel Reservations
  • Admin, Secretarial & PA - Transportation Reservations
  • Admin, Secretarial & PA - Itinerary and Trip Checklist
  • Admin, Secretarial & PA - International Travel

Module 10:

Organising Meeting and Conferences

  • Admin, Secretarial & PA - Meeting Arrangements
  • Admin, Secretarial & PA - Types of Meeting
  • Admin, Secretarial & PA - Scheduling Meetings
  • Admin, Secretarial & PA - Meeting Minutes
  • Admin, Secretarial & PA - Corporate Minutes
  • Admin, Secretarial & PA - Conferences
  • Admin, Secretarial & PA - Planning Conferences

Module 11:

Diary Management and Note taking

  • Admin, Secretarial & PA - Introduction to Diary Management
  • Admin, Secretarial & PA - Different Types of Diary Management
  • Admin, Secretarial & PA - How to Work on the Diary
  • Admin, Secretarial & PA - Importance of Updated Diary System
  • Admin, Secretarial & PA - Security and Confidentiality When Using a Diary System
  • Admin, Secretarial & PA - Note Taking Methods
  • Admin, Secretarial & PA - Tips for Note Taking
  • Admin, Secretarial & PA - Importance of Note Taking

Module 12:

Time Management

  • Admin, Secretarial & PA - Activities Planning and Prioritising
  • Admin, Secretarial & PA - Overcoming Procrastination
  • Admin, Secretarial & PA - Crisis Handling
  • Admin, Secretarial & PA - Organising Workspace to Make Better Use of Time
  • Admin, Secretarial & PA - Planning of Meetings

Module 13:

Record Keeping and Filing Systems

  • Admin, Secretarial & PA - Keeping Accurate Records
  • Admin, Secretarial & PA - Filing Systems
  • Admin, Secretarial & PA - How to Alphabetise for Filing and Indexing
  • Admin, Secretarial & PA - Handling Confidential Documents
  • Admin, Secretarial & PA - Computer File Organising

Module 14:

Business Writing Skills

  • Admin, Secretarial & PA - Structures of Business Documents
  • Admin, Secretarial & PA - Structures of Other Official Documents
  • Admin, Secretarial & PA - Editing and Proofreading
  • Admin, Secretarial & PA - What does a Proofreader do?
  • Admin, Secretarial & PA - Proofreading
  • Admin, Secretarial & PA - Proofreading Symbols
  • Admin, Secretarial & PA - Proofreading on Paper & Screen
  • Admin, Secretarial & PA - Strategies to Check for Specific Errors
  • Admin, Secretarial & PA - Editing & Proofreading Strategies

Module 15:

Organisational Skills

  • Admin, Secretarial & PA - Organising Daily Work
  • Admin, Secretarial & PA - Organising Workplace
  • Admin, Secretarial & PA - Organising Resources
  • Admin, Secretarial & PA - Organising Tools
  • Admin, Secretarial & PA - Cultivating Organisational Habits

Module 16:

Communication Skills

  • Admin, Secretarial & PA - Effective Listening Skills
  • Admin, Secretarial & PA - Verbal Communication
  • Admin, Secretarial & PA - Non-Verbal Communication
  • Admin, Secretarial & PA - Communication Strategies

Module 17:

Customer Service

  • Admin, Secretarial & PA - Introduction To Customer Service
  • Admin, Secretarial & PA - The Power of Positive Thinking in Customer Service
  • Admin, Secretarial & PA - Types of Difficult Customers and How to Help them
  • Admin, Secretarial & PA - How to Deal with Difficult Customers
  • Admin, Secretarial & PA - Aspects of Phone Etiquette
  • Admin, Secretarial & PA - Using Proper Phone Language
  • Admin, Secretarial & PA - Eliminate Phone Distractions
  • Admin, Secretarial & PA - Inbound Calls
  • Admin, Secretarial & PA - Outbound Calls

Module 18:

Effective Planning and Scheduling

  • Admin, Secretarial & PA - Work Breakdown Structure
  • Admin, Secretarial & PA - Introduction to WBS
  • Admin, Secretarial & PA - Deliverable & Phase-Based WBS
  • Admin, Secretarial & PA - Steps for Creating WBS
  • Admin, Secretarial & PA - Best Practices and Tips for WBS
  • Admin, Secretarial & PA - Estimation Process and Resources Alignment
  • Admin, Secretarial & PA - Estimating Durations
  • Admin, Secretarial & PA - Increasing Estimation Accuracy
  • Admin, Secretarial & PA - Task Dependencies
  • Admin, Secretarial & PA - Dependency Definitions

Module 19:

Invoicing/Petty Cash

  • Admin, Secretarial & PA - Financial Record Keeping
  • Admin, Secretarial & PA - Invoice
  • Admin, Secretarial & PA - Petty Cash
  • Admin, Secretarial & PA - Budgeting
  • Admin, Secretarial & PA - Budgeting Process

Who is this course for?

Is This Admin, Secretarial & PA Course Right for You?

Anyone interested in learning more about this subject should take this Admin, Secretarial & PA course. This Admin, Secretarial & PA will help you grasp the basic concepts as well as develop a thorough understanding of the subject.

All are welcome to take this Admin, Secretarial & PA course. There are no prerequisites for enrolment, and you can access the course materials from any location in the world.

Assessment Process

Once you have completed all the modules in the Admin, Secretarial & PA course, your skills and knowledge will be tested with an assignment questions assessment. You have to complete the assignment questions given at the end of the Admin, Secretarial & PA course and score a minimum of 60% to pass the exam and to achieve Quality Licence Scheme endorsed certificates.

Our expert trainers will assess your assignment and give you feedback after you submit the assignment.

Certification of Completion Endorsed Certificate of Achievement from the Quality Licence Scheme

After successfully completing the Admin, Secretarial & PA course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of —

  • 139 GBP inside the UK
  • 149 GBP (including postal fees) for international delivery

Certification Accredited by CPD & IAO

Upon finishing the Admin, Secretarial & PA course, you will receive an accredited certification that is recognised all over the UK and also internationally. The pricing schemes are —

  • Digital Certificate for Free
  • 29 GBP for Printed HardCopy Certificate inside the UK
  • 39 GBP for Printed HardCopy Certificate outside the UK (international delivery)

Requirements

The Admin, Secretarial & PA program does not require any prior knowledge; everyone may participate! This Admin, Secretarial & PA course is open to anyone who is interested in learning from anywhere in the world.

Every student must be over the age of 16 and have a passion for learning and literacy.

This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This Admin, Secretarial & PA course allows you to study at your own speed and grow a quality skillset.

Career path

The Admin, Secretarial & PA course teaches you essential skills to help you be more productive in your career. It would be useful for any industry-related vocation, such as —

  • Office Administrator
  • Executive Secretary
  • Operations Coordinator
  • Paralegal
  • Medical Assistant

These career opportunities can provide you with a salary range of £15,000- £30,000 in the UK.

Questions and answers


No questions or answers found containing ''.


Clinton asked:

What level is this course?

Answer:

Hello Clinton, Thank you for your interest. The Advanced Diploma in Admin, Secretarial & PA at QLS Level 7 course is endorsed by The Quality Licence Scheme. Do let us know if you have any other queries. Thank You again.

This was helpful. Thank you for your feedback.

Steph r asked:

How long would it take to complete this course and do you do this on your own or with a tutor?

Answer:

Dear Steph, The estimated course duration is around 5 hours. But you will be able to access it any time you want. You can do the course at your own time and pace.

This was helpful. Thank you for your feedback.

Reviews

4.9
Course rating
94%
Service
100%
Content
100%
Value

FAQs

What does study method mean?

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.