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Admin, secretarial & PA
Online Courses Learning

Summary

Price
£150 inc VAT
Or £50.00/mo. for 3 months...
Study method
Online
Course format
Reading material - PDF/e-book
Duration
8 hours · Self-paced
Qualification
No formal qualification
CPD
8 CPD hours / points
CPD What's this?
Certificates
  • Certificate of completion - Free
Assessment details
  • COURSE COMPLETION TEST (included in price)
Additional info
  • Tutor is available to students

Overview

This course is a guide for those interested in working as any kind of administrator in an office setting. This includes personal assistant (PA) and secretarial positions. It’s also ideal for those who currently hold administrative positions and want to expand their skills in order to learn new tips and tricks.

Certificates

Assessment details

COURSE COMPLETION TEST

Included in course price

CPD

8 CPD hours / points
Accredited by The CPD Certification Service

Description

In each module, the course will evaluate a specific skill that is necessary in every administrative position. We will go over general skills, such as customer communication and confidence in the workplace, as well as more specific skills, such as business writing and useful computer applications.

Participants in this course will acquire valuable information that is directly applicable to any administrative position. Whether they be as a PA or a secretary, jobs in administration deal with many aspects of a business.

Employees in these positions have to deal with senior staff and customers, as well as other businesses. In order to do so effectively, they need to have a wide array of skills that address all these areas.

This course offers a deeper look at these necessary abilities and leaves students able to do their administration jobs with greater ease, skill and confidence.

What You Will Learn:
Valuable skills that will help in any administrative position

How to use Microsoft Outlook and Excel

How to communicate with senior staff

How to communicate with customers and clients in a professional manner

How to manage your time and keep organised in your job
Benefits of Taking This Course:
Gain valuable skills that are attractive to employers

Gain tips and tricks that are useful in the workplace and can help you carry out your job more effectively

Learn about everything that a PA or secretarial job entails

Learn how to conduct business online, on the telephone and in person

Improve your confidence in the workplace to enable you to become a better employee

Questions and answers

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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