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Administrative, Secretarial and PA Skills Level 3
Course Line On Demand

100% Online | 2026 Updated | Cheapest Fees | No Hidden Fees | Free PDF Certificate | 24/7 Support

Summary

Price
£19.99 inc VAT
Study method
Online, On Demand 
Duration
1.6 hours · Self-paced
Qualification
No formal qualification
Certificates
  • Reed Courses Certificate of Completion - Free
Assessment details
  • Final Exam (included in price)
Additional info
  • Tutor is available to students
1 student purchased this course

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Overview

Administrative, Secretarial and PA Skills Level 3 is designed for learners who want to develop a broad and practical understanding of modern office administration, secretarial responsibilities, and personal assistant support functions. The course introduces the core knowledge and professional behaviours required to operate effectively in administrative and office-based roles across a wide range of organisations.

Through this Admin, secretarial & PA course, learners explore administrative functions, office management, communication practices, information handling, and the effective use of office technology. The course provides insight into how administrative professionals support daily operations, manage information, coordinate tasks, and maintain professional standards in the workplace.

Rather than focusing on senior management authority, this Level 3 Admin, secretarial & PA course builds foundational knowledge, organisational awareness, and professional confidence. Learners gain understanding of business correspondence, executive support duties, event coordination, and compliance awareness, all essential to effective administrative practice.

The course also introduces project management concepts, legal and regulatory awareness, and workplace diversity principles, supporting learners who wish to progress into further study or entry-to-mid level administrative, secretarial, or PA roles.

Certificates

Assessment details

Final Exam

Included in course price

Curriculum

11
sections
29
lectures
1h 33m
total

Description

This Administrative, Secretarial and PA Skills Level 3 course consists of nine structured lectures, followed by an assessment and final exam, each addressing a key area of administrative and office-based professional practice.

The course begins with an introduction to administrative roles, exploring core administrative functions, responsibilities, and ethical and professional conduct. Learners then study office management, focusing on organising resources, managing time and tasks, and communicating effectively in office environments.

Information management modules examine records management, filing systems, data protection, privacy regulations, and information retrieval processes. Technology and tools focus on office software, email management, communication platforms, and cloud-based collaboration tools commonly used in modern offices.

Business correspondence introduces professional writing, business letters, emails, reports, and documentation standards. Event planning and management cover planning basics, budgeting, logistics, execution, and evaluation of workplace events.

Executive support and PA duties focus on supporting managers and executives, travel arrangements, itinerary planning, and core personal assistant skills. Legal and regulatory compliance introduces employment law awareness, health and safety, and diversity and inclusion in the workplace.

The course concludes with project management for administrative professionals, covering project planning, execution, monitoring, and closure. An assessment and final exam evaluate learner understanding of Admin, secretarial & PA knowledge and workplace awareness.

Certification

After successful completion of the Administrative, Secretarial and PA Skills Level 3 course, learners receive a free digital certificate from Reed confirming course completion. A provider-issued certificate is also available following verification, with optional premium certificates and academic transcripts available separately.

Who is this course for?

This Admin, secretarial & PA course is suitable for learners seeking to build or strengthen administrative and office support skills. It is ideal for administrative assistants, secretaries, personal assistants, office coordinators, career changers, or individuals preparing for further study in administration or business support roles.

Requirements

No formal qualifications are required to enrol on this Admin, secretarial & PA course. Learners should have a basic to good standard of English, access to the internet, and a computer, tablet, or smartphone. Commitment to completing the assessment and final exam is required.

Career path

This Admin, secretarial & PA course can support progression into administrative assistant roles, secretarial positions, PA support roles, office coordination, or further academic study in administration, business support, or management disciplines.

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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