Admin, PA and Secretarial

Online video-based course

CPD Digital Learning LTD


£96 inc VAT
Study method
Online, self-paced
8 hours
Access to content
Lifetime access
No formal qualification
7 CPD hours / points
Additional info
  • Exam(s) / assessment(s) is included in price
  • Certificate of completion available and is included in the price

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Learn the skills necessary to work as an administrator, PA or secretary in an office environment, at all levels.


7 CPD hours / points
Accredited by The CPD Certification Service


People in administrative roles need to deal with staff at all levels of an organisation, including senior staff, and customers.

Whether you are in an existing role, or hoping to move into one, by taking this course you will gain the skills needed to carry out the role with confidence.

The course will give you all the communication skills that you need to be effective in your role, how to manage your time and organisation skills, and how to use Microsoft Outlook and Excel to increase your efficiency.

Who is this course for?

This course is ideal for those who require the skills needed to work as an administrator, PA or secretary in an office environment, at all levels.

Questions and answers


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What does study method mean?

Study method describes the format in which the course will be delivered. At courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as ABC Awards and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.


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