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Admin and Secretarial Skills Diploma Course
Centre of Excellence

10 Modules | Lifetime Access | Study Group Access

Summary

Price
£49 inc VAT
Study method
Online
Duration
150 hours · Self-paced
Access to content
Lifetime access
Qualification
No formal qualification
CPD
150 CPD hours / points
CPD What's this?
Achievement
Endorsed by The Quality Licence Scheme
Certificates
  • Certificate of completion - Free
Additional info
  • Exam(s) / assessment(s) is included in price
  • TOTUM card available but not included in price

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Overview

If you are considering a career as a secretary or administrative assistant, this course is the perfect place to start. You’ll discover the role and responsibilities of each position, learn about the key skills required to fulfil the roles and take a look at the various industries in which you may work.

Beginning with an introduction to these career paths, the course continues with an in-depth exploration into each role.

Achievement

Certificates

Certificate of completion

Digital certificate - Included

CPD

150 CPD hours / points
Accredited by The CPD Certification Service

Course media

Description

First, we’ll scrutinise the requirements of an effective secretary, such as good communication and document processing skills. We’ll consider how to conduct yourself in an appropriate manner, deal with customers, and use methods that’ll ensure you are a master of organisation.

We’ll then look at the responsibilities of an administrative assistant, such as managing diaries, organising meetings, writing, managing teams and working with finances at a basic level.

We’ll look at some of the soft skills that are useful in the roles of a secretary and an administrative assistant. These include prioritising tasks, managing time, understanding technology and planning. We’ll also consider some traits that are beneficial in both roles. We’ll examine methods to manage stress, ensure good personal presentation, problem solve, work as part of a team and resolve conflicts.

The course concludes with guidance on how to write an effective cover letter and key interview techniques.

By studying this course, you will:

  • Understand the roles and responsibilities of both professions
  • Learn key secretarial and administration skills
  • Become familiar with the soft skills and personality traits required in the roles
  • Receive guidance in applying for a secretarial or administrative position

Who is this course for?

The course will be beneficial, if you wish to learn about the roles and responsibilities of secretaries and administrative assistants and gain knowledge about the skills and traits required to be successful.

Should you wish to pursue a career as a secretary or administrative assistant, you may be required to complete a professional qualification or apprenticeship or have gained experience in order to secure your first appointment.

Requirements

There are no prerequisites, just an eagerness to learn and an internet connection.

Questions and answers

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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Similar subjects: Administration
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