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Achieving Sales on the Telephone Training Course
Online Courses Learning

Summary

Price
£50 inc VAT
Or £16.67/mo. for 3 months...
Study method
Online
Duration
7 hours · Self-paced
Qualification
No formal qualification

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Overview

The Achieving Sales on the Telephone course will teach you the skills and give you the tools you need to succeed in any telesales position in the UK. This training course is filled with information about how you can take your basic telephone skills and enhance them to push yourself forward in a telephone sales career.

Description

Making sales via telephone is a challenge for most, but this course teaches students tried and true techniques for telephone sales.

You will get a full introduction to the world of telephone sales, and as you work through the course, you will not only receive information about telesales in general, you will also obtain the skills and information to succeed in your chosen field and enhance your earning capabilities.

Introduction to the Achieving Sales on the Telephone Course This online training course gives you the advantage of being able to study on your own time, and at your own pace. You can continue to work whilst taking the course, and when finishing, you will have the certification you need to succeed in the telephone sales industry.

You can access this course from any device with internet access, and you will also have full online support as you study. The course is also broken up into easy to digest modules, which help to make it easy to manage, even for those who have only a short time each day or week to study. Upon completing this course, you will take a multiple-choice test. When passing the test, you will receive your certificate in Achieving Sales on the Telephone, which you can use to accelerate your career. You can download and print your certificate. What You Will Learn When you take the Achieving Sales on the Telephone course, you will receive a full overview of working in telephone sales.

This course includes An introduction to telesales. Information about the skills a successful telephone salesperson requires for success. A look at what makes people buy something, and how you can use these motivations to your advantage. How to communicate with people effectively. An introduction to neurolinguistic programming, and how to learn to use it naturally. How to use call script samples, and how to personalise them to your style. Information on learning about the products and services you sell, and how to effectively present these to potential customers. How to build trust with a potential customer, and how to deal with concerns and objections a potential customer might have Information on closing the sale and getting a repeat customer

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FAQs

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2026. All rights reserved.