Account Management: Key Account Management Training Course

Level 5 by ABC Awards | Tutor Support & Exam included | 100 CPD Credits | Free COVID-19 Course & Letter of Completion

CPD Courses


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£10 inc VAT (was £760)
Offer ends 08 December 2020
Study method
Online, self-paced
330 hours
No formal qualification
100 CPD hours / points
Endorsed by ABC Awards
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

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Key Account Manager Training

Diploma of achievement Key Account Manager Training. Additional CPD Accredited Certificate with 100 CPD points available without extra study. The course comes with easy to understand e-learning study materials.

Key Account Manager Training Level 5 Endorsed Certificate of Achievement The better you understand the Accountancy profession, the more likely you are to become a successful Accountant. This advanced Level 5 Diploma in Key Account Manager Training is for ambitious candidates intent on taking this dynamic profession by storm.

Key Account Manager Training

Key Account Manager Training Diploma is of great interest to business professionals and new comers interested to get a thorough introduction to Account Management. If you’re serious about climbing the career ladder to the very top, we’re serious about showing you the way. Account Management helps businesses to measure, monitor and plan their operations. Study Account Management in your own time and at your own pace for our highest-level Account Management Diploma and the career of your dreams could be right at your fingertips!

Key Account Manager Training Diploma helps you learn the core Accounting principles and practices. Highlights of the course include; Introduction to Accounting, the role of an Accountant, Accounting concepts and standards, journals and subsidiary books, profit and loss accounts, balance sheet, cash flow statements, budgeting, variance analysis, ratio analysis, Financial Management, Management of working capital and investment methods.

Key Account Manager Training Diploma units take students from the basic Accounting fundamentals to the various Accounting concepts used by the Accountants for keeping records of the capital expenditure of a company. From understanding debits and credits and using simple T-accounts to closing out the accounts at the end of an Accounting period, producing the statement of retained earnings and balance sheet, In Account Management you will learn how each step is completed.

This self-paced programme is available 24/7 providing you with the flexibility to train at the pace, location and time of your choosing. Endorsed certificate from a registered awarding body can be claimed on course completion. College registration, tutor support, course materials and additional supporting material are all included in the course fee.


Endorsed by ABC Awards


100 CPD hours / points
Accredited by The CPD Standards Office

Course media


Key Account Manager Training

This comprehensive Diploma in Account Manager takes an in-depth a look at corporate Accountancy, exploring the daily duties and responsibilities of those who work in Account Management. Study the purpose and mechanics of cash flow statements, income statements, balance sheets and other key financial documents, alongside concepts such as budgeting, operating capital and so much more besides. Pick up the skills, knowledge and confidence you’ll need to become the capable and successful accountant you know you can be.

Key Account Manager Training- Learning Outcomes

On Account Management Diploma completion the learner should be able to;

  • Understand the characteristics of Account Management
  • Understand the management challenge and the new functions of management
  • Identify and explain requirements for effective resource management in a business
  • Identify problems relating to managing resources, overcoming the problems and handling the resources efficiently
  • Understand Debits and Credits
  • Reading Annual Reports
  • Understanding Ratios and their Use in Decision Making
  • Identifying High and Low Risk Companies
  • Understand the idea of funds flowing through a business
  • Describe the role of working capital in the operations of a business
  • Use cash flow statements as analytical tools
  • Understand the basic aspects of financial planning and the role of budgeting
  • Explain various types of budgets
  • Describe an appreciation for the need for proper investment appraisal.
  • Explain the various methods of appraising capital projects, including their relative merits and demerits
  • Identify some other concepts relevant in investment appraisal.

Account Manager - Course Syllabus

The Key Account Manager Training Diploma consists of the following units:

Module 1 - Building Relationships for success in sales

The unit covers the following topics:

  • Focusing on Your Customer
  • Understanding Effort vs. Results
  • Considering the Possibilities
  • What Influences People in Forming Relationships?
  • How to Win Friends and Influence People

Module 2 - Essential Skills for Smart Selling

The unit covers the following topics:

  • Essential Skills
  • Consultative Selling
  • Customer Focused Selling
  • The Sales Cycle
  • Law of attraction
  • Expectancy theory
  • Setting Goals with SPIRIT

Module 3 - Techniques for Maximum Sales

The unit covers the following topics:

  • Customer Service
  • Up-Selling
  • Cross-Selling
  • Value-Added Selling
  • Finding New Clients
  • Selling Price

Module 4 - Creating a Powerful Sales Presentation

The unit covers the following topics:

  • Preparation Tips
  • Elements of a Successful Presentation
  • Dressing to Impress
  • Creating a Professional Package
  • Presentations

Module 5 - Tactics for Overcoming Sales Objections

The unit covers the following topics:

  • Handling Objections
  • Closing the Sale
  • The Changing Customer
  • What the Customer Wants
  • Negotiation Techniques

Module 6 - Understanding body language to make more sales

The unit covers the following topics:

  • Understanding Body Language
  • Understanding Facial Expressions
  • Creating Relationships
  • Voice Characteristics
  • Monitoring Your Posture
  • Dressing Up
  • Shaking Hands

Module 7 - Networking for success

The unit covers the following topics:

  • Assessing Your Networking Skills
  • Identifying Opportunities and Customizing Your Approach
  • Creating a Positive First Impression
  • Your Memorable Intro
  • Starting the Conversation
  • The Handshake
  • Business Cards
  • Handling Tough Situations
  • Following Up
  • Organizing Your Network
  • Leveraging the Internet
  • Workshop Wrap-Up

Module 8 - Developing Active Listening skills

The unit covers the following topics:

  • What is Active Listening?
  • Demonstrating Listening
  • Tips for Becoming a Better Listener
  • Body Language Basics
  • Understanding Sympathy and Empathy
  • Creating the Right Mindset

Module 9 - Developing communication skills

The unit covers the following topics:

  • Asking Questions
  • Probing
  • Listening Skills
  • Scoring
  • Interpretation
  • Active Listening Skills
  • Responding to Feelings
  • Reading Cues
  • Demonstration Cues
  • Tips for Becoming a Better Listener
  • Body Language
  • Gestures

Module 10 - Sales Key Account Management

The unit covers the following topics:

  • What is Key Account Management?
  • Key Account Management Features
  • Deciding Whether to use Key Account Management
  • Criteria for Selecting Key Accounts
  • The Tasks and Skills of Key Account Management
  • Global Account Management
  • Building Relationships with Key Accounts

Key Account Manager Training - Course Benefits:

This Account Management Diploma Level 5 has the following benefits:

  • Full Tutor Support
  • Self paced, no fixed schedules
  • Available to students anywhere in the world
  • 24/7 Access to the LMS ( Learning Management System )
  • Easy to understand quality e-learning study materials

Key Account Manager Training - Course Material

All course materials are included in the Account Management course price. All your study material will be available on our learning management system for which you will get access once you are enrolled. The material can be downloaded and printed as well.

Our distance learning Account Management course materials are specially written for home study and contain a wealth of knowledge in easy to understand language. We use variety of media to help you learn. Your course may use any of the following different media which you can use from home or where ever you choose to study:

  • Online course materials
  • Question papers
  • Additional Supporting Material
  • Useful Links

Key Account Manager Training - Course assessment

You will be continually assessed throughout the Key Account Manager Training course. Your assignment will be marked by your tutor and independently moderated. The feedback on your assignment will then be sent to you. On receipt of this, you may wish to contact your tutor to discuss the feedback.

Tutor Support

When you enrol on a course with CPD Courses you are allocated your personal tutor. Tutor’s help and support will be available throughout your studies with the college. He/she will assess your work and will provide you with regular feedback on your progress.

Who is this course for?

Key Account Manager Training

  • Candidates interested to start a career in Accountancy
  • Business owners seeking to look after their own accounts
  • Existing Accountancy workers in seeking for higher positions or promotion
  • Accountancy workers with no formal qualifications
  • Anyone wishing to boost their career prospects.


Key Account Manager Training

There is no particular entry requirement for Account Manager course. We do not ask for any previous qualification or experience.

Endorsed Certificate of Achievement

At the end of the course, learner can claim an endorsed certificate by paying £120 accreditation fee.There are £9 postal charges for the UK students and £15 for the non UK students.

Certificate of Completion from CPD

Certificate of Completion from CPD (soft copy) can be claimed for £10. If you need hard copy of this certificate you will pay £25 + postal charges (£9 for UK students, £15 for outside UK)

Career path

Key Account Manager Training

After completing Key Account Manager Diploma, Opportunities for employment may include working as an:

  • Accounts Assistant
  • Accounts Payable & Expenses Supervisor
  • Accounts Payable Clerk
  • Audit Trainee
  • Bookkeeper
  • Finance Assistant
  • Payroll Administrator / Supervisor
  • Tax Assistant / Accountant.
  • Accounting Clerk
  • Auditing Clerk
  • Accounts Receivable Manager

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What does study method mean?

Study method describes the format in which the course will be delivered. At courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as ABC Awards and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.


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