1st Line Support/Helpdesk | Complete Career Pack

Enrol in this career pack to start your IT career.



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£795 inc VAT (was £995)
Offer ends 31 January 2020
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Interest-Free Finance Available

Study method
Online, self-paced
12 Months
Microsoft Certified Solutions Associate (MCSA) Windows 7
Microsoft Certified Solutions Associate (MCSA) Windows 8 IT
Professional What's this?
Additional info
  • Exam(s) / assessment(s) not included in price & must be purchased separately
  • Tutor is available to students

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Provide leading 1st line support to end users with the complete pack series.

The Complete Pack has been tailored to include the most in-demand 1st Line Support Courses.


Awarded by CompTIA
Microsoft Certified Solutions Associate (MCSA) Windows 7
Microsoft Certified Solutions Associate (MCSA) Windows 8 IT
Awarded by Microsoft


Give your career the edge and receive 12 months full access to all of the following courses:

  • CompTIA A+
  • MCSA: Windows 7
  • MCSA: Windows 8

You can choose to study as few or as many courses as you like.

This offer excludes the cost of exams.

We can also tailor the package to meet your exact training needs if needed. Our friendly Advisors can answer any questions you have and advise you on the best study path for your career needs.

ITonlinelearning offers Live Labs, Enquire Today!

Here’s what makes us different to other training companies out there. We provide live labs where you can actually get practical experience on real servers, routers and switches from wherever you are studying.

Instead of giving you a simulation where it’s close ended, we give you a lab that’s open ended. You actually have the ability to experiment, make mistakes and build custom labs to work with throughout the courses you are studying. (Not Included, Enquire today for Pricing)

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Our friendly consultants are waiting to help you.

Who is this course for?

Anyone looking to build a career in IT as 1st Line or Helpdesk Support.


No prior experience working in IT is necessary to study these courses.

Career path

  • Desktop Support
  • 1st Line Support
  • 2nd Line Support
  • Field Engineer

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