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What we do

<p>Xpert Recruitment Solutions provide a tailored recruitment services to a wide range of clients within the Commercial and Industrial marketplaces across Stoke-on-Trent, Staffordshire &amp; Cheshire.<br />We are a team of dedicated managers &amp; consultants chosen for our knowledge, experience &amp; understanding within our chosen fields. It is this combined with our commitment dedication &amp; understanding of recruitment &amp; the recruitment process that allows us to be true &ldquo;consultants&rdquo; that are able to give best advice regarding recruiting to your needs &amp; attracting &ldquo;best available talent&rdquo; in today&rsquo;s competitive markets.</p>

We are currently recruiting for an experienced Powder Coater Team Leader to join a well-established manufacturing client based in Newcastle . This is a hands-on working team leader role, ideal for someone who enjoys leading from the front while maintaining high standards of quality, efficiency, and safety. &nbsp; Working hours: Monday to Friday, 7am to 4pm &nbsp; Key Responsibilities: Lead and supervise a small powder coating team on the shop floor Remain hands-on with powder coating duties, including preparation, coating, and quality checks Ensure daily production targets and KPIs are met Monitor costs, materials, and efficiency to support operational performance Maintain high standards of quality, health &amp; safety, and housekeeping Support training and development of team members Communicate effectively with management regarding performance, issues, and improvements Key Requirements: Proven experience as a Powder Coater , ideally in a team leader or supervisory role Hands-on approach with strong technical knowledge of powder coating processes Good understanding of KPIs, productivity, and cost control Strong leadership and communication skills Ability to motivate and manage a team in a fast-paced environment Commitment to quality and continuous improvement &nbsp; Xpert Recruitment Solutions Ltd is acting as an employment business on behalf of our client. By applying, you agree to register with us and consent to us holding your personal details on file. Due to the high volume of applications, we will only contact candidates who have been shortlisted for the role. However, we may also reach out regarding other suitable vacancies that match your profile.

Powder Coater - Team Leader

Group Payroll Assistant Permanent Sheffield Circa 40,000 per annum, dependent on experience &nbsp; Our client is one of the UK's largest independent automotive and commercial vehicle groups, operating nationwide and ranked within the top tier of UK dealer networks. With a workforce of several thousand employees and a turnover exceeding 1bn, they are a major player in their sector. &nbsp; Due to continued growth, they are now seeking a proactive, detail-focused Group Payroll Assistant to support the accurate and timely delivery of payroll and provide an excellent service experience throughout the full payroll cycle. &nbsp; The Group Payroll Assistant will form part of a small, longstanding team where collaboration is key. &nbsp; Overview &nbsp; As Group Payroll Assistant , you'll play a pivotal role in the payroll function and support the smooth running of the Group's end-to-end payroll processes. &nbsp; Working closely with the Payroll Manager and wider payroll team, your work will directly impact the accuracy of payroll, compliance with legislation, and the experience of employees across the business. &nbsp; Key Responsibilities &nbsp; Support accurate payroll processing - Help ensure all employee pay runs are processed correctly, including permanent changes, variable pay, starters, leavers and adjustments, so colleagues are always paid accurately and on time. Manual calculations of statutory payments (SSP/SMP/SPP). Take ownership of monthly routines - Complete month-end reporting tasks and site reconciliations to ensure payroll records are fully reviewed and sign-off is achieved ahead of deadlines. Provide excellent customer service - Act as a reliable point of contact for payroll-related questions, supporting colleagues with professionalism and clear communication. Support compliance &amp; statutory obligations - Help maintain compliance with HMRC requirements for tax, National Insurance and statutory deductions; assist with pension auto-enrolment duties. Manage system data and records - Maintain accurate data within the HR/payroll system and assist with periodic data audits to ensure integrity across platforms. Work collaboratively with teams - Work with HR, finance and operational teams to ensure payroll information is up to date and aligned with wider business processes. Contribute to continuous improvement - Provide practical insights and suggestions to improve payroll processes, accuracy, and efficiency over time. &nbsp; &nbsp; Skills &amp; Experience Required &nbsp; Have 2-3 years' payroll experience, or demonstrable experience in a payroll support role with a large payroll run. Are self-motivated and keen to learn, with a willingness to develop your payroll and finance knowledge further. Have good organisational skills and enjoy working with accurate and detailed information. Are a team player who supports colleagues and builds strong working relationships. Are confident working with IT systems , experience with MHR iTrent or payroll software is desirable, but not essential. Communicate clearly, professionally, and with a customer-centric mindset. &nbsp; Personal Attributes &nbsp; Hands-on, practical, and detail-focused Confident people manager with a supportive leadership style Comfortable taking ownership of the day-to-day finance function Adaptable and solutions-driven &nbsp; &nbsp; If you're ready to take the next step in your career, we'd love to hear from you. Please apply now or get in touch with Jo Thompson - for more information. Feel free to contact me directly with any questions about the role or the recruitment process. Xpert Recruitment Ltd is acting as an employment agency on behalf of our client. By applying, you agree to register with us and consent to us holding your personal details on file. Due to the high volume of applications, we will only contact candidates who have been shortlisted for the role. However, we may also reach out regarding other suitable vacancies that match your profile.

Group Payroll Assistant

Customer &amp; Technical Advisor Permanent&nbsp; 4 on 4 off rota&nbsp; Cheadle, Staffordshire - Office based 27,000 - 35,000 dependant on experience &nbsp; We're recruiting on behalf of a growing, forward-thinking Internet Service Provider who are looking to bring in a Technology Specialist to join their close-knit team. &nbsp; This is a hands-on, varied role providing support to customers along every step of their customer journey from sales to technical support as well as general customer facing and non-customer facing administration to aid order progression and service delivery, making it ideal for someone who enjoys being the go-to person in a small team environment. You'll be supporting customers and field engineers across multiple channels including telephone, live chat and email whist also helping keep the office running smoothly day-to-day. This role ill be working on a 4 on 4 off rotation but training for the initial 8-12 weeks will be Monday - Friday 8am - 4pm. Job overview &nbsp; You'll be responsible for providing support to customers placing an order for services, extensive technical support and general operational support across the business, including: &nbsp; Sales and Order Support &nbsp; Understand and explain varying service provisions, installation types, and product offerings clearly and accurately. &nbsp; Support customers through the ordering process, ensuring expectations are set correctly around lead times, installation requirements, and service capabilities. &nbsp; Liaise with internal teams and suppliers to ensure orders progress smoothly from sale to activation. &nbsp; Identify customer needs and recommend appropriate products or solutions without a hard-sell approach. &nbsp; Technical Support &nbsp; Troubleshooting &amp; Diagnostics: Identify, analyse, and resolve internet connectivity issues, including slow speeds, intermittent connections, and full service outages. Equipment Support: Guide customers through the setup, configuration, and maintenance of routers, modems, Wi-Fi extenders, and related equipment, including firmware updates and security settings. Network Assistance: Provide clear, step-by-step guidance for configuring IP addressing, DNS, DHCP, and wireless networks to ensure optimal performance and security. Escalation Management: Recognise complex or persistent issues requiring advanced investigation and escalate appropriately to senior engineers, network teams, or field technicians. Customer Communication: Communicate clearly, patiently, and empathetically with customers of all technical abilities, keeping them informed throughout fault resolution. Documentation: Maintain accurate records of customer interactions, diagnostics, actions taken, and outcomes within CRM and ticketing systems. Service Education: Proactively advise customers on best practices to prevent future issues and maximise their service experience. &nbsp; Office &amp; Team Support &nbsp; Support general office and administrative operations. Assist colleagues across departments as required. Contribute to maintaining efficient, well-organised day-to-day business operations. Act as a flexible and reliable team member within a small, collaborative environment. &nbsp; &nbsp; Desirable skills and experience: &nbsp; Solid understanding of networking fundamentals, including TCP/IP, DNS, DHCP, and Wi-Fi technologies. Strong analytical and problem-solving skills with a structured approach to troubleshooting. Excellent verbal and written communication skills, with the ability to explain technical concepts in plain language. Ability to work calmly under pressure, manage multiple cases simultaneously, and meet service-level expectations. Familiarity with ISP environments, remote diagnostic tools, and CRM/ticketing systems is advantageous. Previous experience in a technical support, service desk, or ISP-related role is desirable, though strong technical aptitude and willingness to learn are equally valued. &nbsp; What is in it for you? &nbsp; Competitive salary Join a growing business with long-term development potential Varied role — no two days the same Small, friendly team culture Real opportunity to make an impact Stable, office-based role with progression opportunities

Customer & Technical Advisor

Area Sales Manager Permanent &nbsp;&nbsp; Southeast 37,500 - 50,000 commission and company car My client is an established and ever-growing UK business within the architectural / construction products sector, is looking to appoint an experienced Area Sales Manager to cover the Southeast region. &nbsp; This is a field-based role focused on developing and growing relationships across a diverse customer base, including metal fabricators, installers, merchants, glaziers and builders , while also working closely with the specification side of the business to ensure full market coverage of a premium product range. &nbsp; Purpose of the Job As the Area Sales Manager, you will take full ownership of your territory, driving sales growth through proactive business development, relationship management, and effective use of internal support functions. &nbsp; You'll be trusted to manage your own diary, identify new opportunities, follow up inbound leads, and represent the brand professionally across your region. &nbsp; Key Responsibilities &nbsp; Manage your own time to maximise time spent face to face with potential and existing customers and &quot;influencers&quot; including installers, main and sub-contractors and builders Maintain detailed diary of appointments and plans Provide regular brief written reports on significant developments, good or bad Generate, by proactive efforts opportunities to increase sales Follow up sales leads provided by others Raise quotations against enquiries generated and received - operating always within set guidelines on margins and discounts. Self-generate leads and opportunities to ensure full working days Provide information on new customers, updating the appropriate corporate software Contribute to centrally held databases for, importantly, metalworkers and metal merchants Use promotional materials, catalogues and literature to back up discussions Attend relevant trade fairs to identify market trends, competing products and opportunities Man company stand and displays at selected trade fairs and exhibitions Assist and guide Sales Consultants in making offers and quotations to incoming callers. Make yourself available for meetings as arranged by National Sales Manager or others. Desirable skills / Experience Proven experience in field sales / area sales , ideally within construction, building products, metalwork, glazing, or a related sector Confident relationship builder with a consultative sales approach Strong time management skills and the ability to self-generate leads Commercially aware, with experience negotiating pricing and margins Comfortable working autonomously while contributing to a wider sales team Professional, organised, and results-driven &nbsp; What is in it for you? Competitive basic salary ( 37,500 - 50,000 DOE) Commission scheme Company car Laptop and mobile phone Structured onboarding and training Clear autonomy over your region with strong internal support &nbsp; This is a fantastic opportunity to join an established business with a friendly &amp; supportive team. You will work in a collaborative environment where your contribution directly supports the delivery of essential services to customers. If you're ready to take the next step in your career, we'd love to hear from you. Please apply now or get in touch with Jo Thompson - for more information. Feel free to contact me directly with any questions about the role or the recruitment process. Xpert Recruitment Ltd is acting as an employment agency on behalf of our client. By applying, you agree to register with us and consent to us holding your personal details on file. Due to the high volume of applications, we will only contact candidates who have been shortlisted for the role. However, we may also reach out regarding other suitable vacancies that match your profile.