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Working at Welcome Break

What we do


About us

Welcome Break is one of the UK’s leading motorway service operators, running 59 service areas and 31 hotels up and down the country. With 24-hour fuel courts, EV charging, and world-class food and retail brands including Waitrose, Starbucks, KFC, and Burger King, we welcome over 85 million customers every year.

Our business is about people.
Every day here is as challenging as it is enjoyable and as rewarding as it is fun.

We're proud supporters of BBC Children in Need and have raised over £5 million since our fundraising journey began.

Why Join?

Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Subway, WHSmith, KFC, Pizza Express and Burger King as well as out hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniform, everyone works for Welcome Break.

We recognise achievements, take time to thank one another, and listen to our customers and our teammates to make positive changes across all our sites.


What can we offer you?

Some simply want a job and that’s fine. Others though, are with us to build a career. Either way, we have an opportunity for you. Here at Welcome Break, we are proud to have excellent training, where we can make you a World Class team member. Attitude is more important than experience at entry, if you want to learn we can teach you!

Need part time work while you are studying? We can offer flexible positions for students in all our locations across all our brands. Looking for a way to progress your career? You could join us as an apprentice and earn the same as our other team members whilst you work to achieve a qualification. If you’ve got experience in retail or hospitality, join us, and embark on one of our internal career programmes to get you ready for a Store Manager or Site Manager position, the opportunities are endless.



  • Flexible working patterns to fit your lifestyle including seasonal hours
  • £1 on shift meals for all team members 
  • Employee discounts (50% off onsite KFC, BK, Starbucks and Pizza Express to name a few)
  • My Welcome Break discounts - savings at retailers?including Curry's PC World, Nike, Ikea, Tesco, Asda, Argos, Booking.com etc
  • Bonus & Incentive Schemes
  • Career progression
  • Holiday entitlement that increases with service
  • Cycle to work scheme
  • Free onsite parking
  • Mental health aid
  • Financial Support



What you'll get

  • Learning & developmentTraining for your personal and professional development
  • FinancialCompetitive Bonus Scheme where eligible
  • Holiday & travelHotel stays for employees with 50% off room rate
  • Deals & discountsOur own discount scheme, offering exclusive highstreet savings
  • ChildcareChildcare Vouchers
  • Employee satisfactionPeer to peer recognition schemes
  • Food & drinkSubsidised meals on shift with free soft drinks / coffee / tea
  • Health & well-beingCycle to Work Scheme
  • Work environment & equipmentFree car parking
  • Work environment & equipmentUniform provided for many roles

Who you'll work with

Jobs and Careers. Made at Welcome Break

Are you ready to show us you have the desire to join a great team - and the determination to thrive in it?

If you join our team at Welcome Break, you will be given a chance to have a great career that could take you anywhere in our business. We promote people based on merit and if you show us ambition we'll invest in those dreams with excellent training and development programmes.

Team Members. Made at Welcome Break

Our Team Members are at the heart of what we do, the face of Welcome Break. As a Team Member, you're the person who welcomes our road-weary customers with a warm friendly smile – and makes them feel human again. Team Members play a vital role, keeping our sites running like clockwork. To succeed, you’ll need energy, passion and a can-do approach.

Leadership Roles. Made at Welcome Break

Few companies can match Welcome Break for the range of retail, catering and other management opportunities we offer. And how many also provide such fast track career progression?

Taking a management role with Welcome Break could see you rapidly progressing to a Unit Manager or to a Site Manager / Site Operations Manager and beyond. It's down to your drive and we'll back your ambition all the way.

Support Centre Roles. Made at Welcome Break

Great sites need great support. And that comes from our national Support Centre at Vantage Court in Newport Pagnell. From Finance, Commercial to Marketing, from IT to People, these vital support functions work together, as one team, helping drive the success of the Welcome Break business. Key skill requirements will vary according to your role, but whatever your function, the ability to provide positive, practical support to site teams is essential. Making things simple for our sites helps them deliver great service and superb business performance.

Rewards & Benefits. Made at Welcome Break

All roles here come with a great package that includes at least 28 days' holiday and enrolment into our pension scheme. Competitive Salary, and you'll also benefit from subsidised meals and large discounts in our sites and hotels. Good performance is recognised too through reward schemes.

All roles here come with a great package.


Connect with Welcome Break