Working at Temptation Gifts Ltd

  • Company size 50–99 employees
  • Sector Retail
  • Location Chesham, United Kingdom

What we do

Temptation was started in Berkhamsted, Hertfordshire, in 1983, by Mike and Sheena Adams. They had a simple retailing philosophy:shopping should be fun!

The Early Days
Mike and Sheena set about creating a store that would sell unusual gifts, at a price people could afford, and to make sure that customers felt comfortable while shopping. They felt, (and still feel), that too many shops take their customers for granted, so they tried to create stores where customers feel welcome, are listened to rather than sold to, and where the goods on offer are priced within the reach of all budgets.

Expansion of the Company
Through the 1980s and 1990s the company grew responsibly and organically, moving into larger premises in Berkhamsted and then opening further stores in Beaconsfield, Amersham, and St. Albans. Turnover continued to grow, helped by continued reinvestment and the building of a central warehouse and head office. The company became a limited company in 1999, but ownership remains entirely in the hands of Mike and Sheena Adams.

The early 2000s saw significant expansion of the existing stores and the launch of the first website in 2000, followed by in 2004.

Since then, they have opened further stores in Henley-on-Thames in 2009, Windsor in 2011 and Newbury in 2012.

How We Do Business
Quite simply, Temptation sees itself in partnership with its customers. We try to treat our customers the way we ourselves want to be treated when we go shopping. We want you to spend what you can afford, not what would maximise our profits. We want you to buy the right gift, not the most expensive gift, and above all we want you to feel confident that if you have a problem with what you have bought, we will do everything we can to solve that problem.
Choosing gifts from our website should provide the same experience as coming into one of our stores. Unlike many companies selling goods over the web, we have the experience of many years of retailing behind us. We have tried to create a website that is easy to use and fun to visit. 



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Shopping should be fun!

What you'll get

  • We promote internally as much as possible
  • 30% staff discount
  • All stores are allocated a 'charity' budget
  • Company pension scheme
  • Free tea,coffee and cold drinks throughout the day
  • 28 days of annual leave

Who you'll work with

Being successful at Temptation Gifts is easy! You just have to be enthusiastic, have a positive work ethic and understand that the customer pays the wages.

Customers come first, second and third - in the stores and online -  and in order to make that happen everyone who works for the company has to be prepared to go the extra mile.

Most of the senior managers started on the first rung of the ladder. Sheena ran the first store Monday to Friday and did the ordering and paperwork in the evenings and Mike carried on in his full time job and became the first 'Saturday boy'. He used his holiday leave from his main job to help run the shop at Christmas time and to visit trade shows.

They have tried to encourage others who share their work ethic to join the company. The current heads of retail, marketing, technical, distribution and logistics - all started with the company as warehouse temps!

They progressed because they weren't afraid of hard work and proved that they had leadership abilities.


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