Working at Resolve IT Solutions

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What we do

Are you a highly skilled IT technician? A business minded administrator? Or just a people-person with a passion for organisation? You could be our next member of staff.

Resolve IT is a continually outstanding customer experience. We specialise in providing IT support (both remotely and onsite) to our clients within business, education, and charitable sectors. We are passionate about what we do, and our services include supporting, connecting, communicating, installing, and protecting to fulfil the needs of any organisation.

We provide award winning IT support to a range of businesses; combining a friendly, honest approach to IT with expert knowledge to find solutions that suit individual business needs.

Since Resolve was founded in 2004, we have grown from a laptop on a kitchen table to a company full of friendly staff who spend their days pondering over complicated IT issues! Now a Microsoft Silver Partner, we pride ourselves on being different from your usual IT crowd.

“A Continually Outstanding Customer Experience”

What you'll get

  • Social eventsMonthly team meetings, teambuilding away-days and regular staff social
  • Learning & developmentTraining and Microsoft certification opportunities (paid for by us)
  • Holiday & travel21 days plus bank holidays
  • Health & well-beingPrivate health plan/cover
  • Work environment & equipmentExcellent offices, easily accessible from the city centre
  • Career progressionRoles across technical levels
  • Employee satisfactionExcellent comments celebrated, Employee of the month
  • Corporate social responsibilityWe support a different local charity every year - holding events, etc.
  • Learning & developmentDedicated time within work hours for study and training

Who you'll work with

Culture is imperative to Resolve, we have values which we think matter more than anything else and help us to deliver a continually outstanding customer experience: communication, excellence, responsibility, passion, and innovation. We all aim to listen & understand, set high standards, take ownership, have a positive can-do attitude, and spot issues & make suggestions.

"I feel like I’m treated fairly as an individual but am still part of a great team. Our culture is friendly and supportive and our voices are always heard. We move fast, which is exciting from a technical point of view."

"Because there is a relaxed environment in the office, there is time to speak to colleagues and get to know one another. I find my work very rewarding because I am in charge of managing it - I am never micromanaged. Of course, I love pizza at the team meetings and the beer trolley too!"

"There is always a lovely atmosphere, great work mates and good support from management."

Connect with Resolve IT Solutions