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Working at FirstGroup

What we do

We are the leading transport operator in the UK and North America and each day, every one of our 100,000 employees works hard to deliver vitally important services for our passengers.

During the last year around two billion passengers relied on us to get to work, to school or college, to visit family and friends, and much more.

We operate five divisions ((First UK Bus, First Rail (GWR, TPE, SWR, Hull Trains, Croyden Tram), First Transit, First Student and Greyhound)) which draw on common skills and expertise, but which are varied by geography, customer base and a mix of contract backed and passenger revenue.

Our broad footprint in the UK and North America gives us profound experience of two of the most developed markets in the world for transport services, and this breadth of expertise across different regulatory and contractual structures.

This means we can be confident that, whatever the specific transport challenge is, somewhere across our business we have already identified and implemented a solution which will work.

Our vision is to provide solutions for an increasingly congested world...keeping people moving and communities prospering.

Our Values;

  • Committed to our customers - We keep our customers at the heart of everything we do.
  • Dedicated to safety - Always front of mind, safety is our way of life.
  • Supportive of each other - We trust each other to deliver and work to help one another succeed.
  • Accountable for performance - Every decision matters, we do the right thing to achieve our goals.
  • Setting the highest standard - We want to be the best, continually seeking a better way to do things.

Interested in working for us? All our vacancies are advertised on our uk.firstgroupcareers website!

What you'll get

  • FinancialCompetitive pay - We pay the right rate for the job
  • Deals & discountsFree travel on our buses for you and your family
  • Deals & discountsDiscounted train travel for you and your friends & family
  • Deals & discountsFirst Xclusives- Discounts & cashback on over 3,000 goods and services
  • FinancialSave As You Earn (SAYE) & Buy As You Earn (BAYE) shares
  • FinancialBuild a pension - You will automatically join our pension scheme
  • FinancialFree life assurance for pension scheme members

Who you'll work with

Join the First family!

Want to go further and enjoy an exciting new career route?

Then join us on our journey. You can start by exploring our job map and taking a look at the many different career opportunities our family of companies can offer you in your local area.

Our companies include:

  • Great Western Railway
  • First UK Bus
  • TransPennine Express
  • Hull Trains
  • First Tram Operations
  • South Western Railway

Our scale means that an integral skill for FirstGroup is employing and training professional, dedicated employees committed to our customers and their safety; and procuring, deploying and maintaining a wide variety of vehicle fleets and other assets.

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