Working at Emergency Assist Ltd

Who We Are

Although founded in 2017, Emergency Assist boast a wealth of experience and knowledge in the motor breakdown sector, and we use this expertise and industry knowledge to ensure that our membership holders benefit from some of the lowest prices in the industry with benefits and cover they can trust.

What We Do

As a true independent breakdown provider, we use our unique position in the industry to bring flexible and value packed memberships to the market, using the knowledge and expertise that we have gained over the last decade or more. Additionally, we operate our own in house emergency call centre, and manage our own network of over 3,000 agents and manage all recoveries. It is because of this independence that we are able to pass on savings to you, the customer.

Putting the customer first and foremost in Our mission statement has been the cornerstone of Our breakdown product for many years now. Whether a vehicle does not start at home, stuck in a supermarket car park, or in Europe hundreds of miles from home, we want our policyholders to feel safe and reassured that we are there to assist them and their needs 24 hours a day, 7 days a week, 365 days a year. It's for this reason we have over 14,000 Trustpilot reviews and are rated as 'Excellent'.

We promote an open and honest culture, where every employee is approachable and staff are actively encouraged to ask questions without fear of reprisal. We strive to make each and every member of our team the best they possibly can be and support this in a number of different ways, no least entering all employees into their own individual continual professional development pathway, to help them unlock their potential.