Working at edyn.care

Who is edyn.care?

We’re on a social mission to solve the care challenges and modernise live-in care, rethinking every detail. A care company built for the 21st century.Powered by the human touch and technology we offer dependable live-in care that makes it possible for people to live vibrantly and safely at home, on their own terms.

Our goal is to build genuine, respectful relationships with our professional carers, clients and families as we work to earn their trust and improve the industry.

This means actively listening to our clients. It means attracting, training and supporting the country's first-class professional carers. It means building the right care team for each client. It means providing exceptional on-going support. Under the hood we lead with technical innovation that improves efficiency and supports people to do what they need to do even better. We innovate workforce management, operations systems and data collection to help track and improve outcomes for our clients.

We are made up of professional carers, support teams, care managers and technologists building a smart way to care. The first care company built from the bottom up specifically for live-in care which is proud to be regulated by the Care Quality Commission. Together, our teams work together to create the best possible client experience, which contributes to our trustpilot + google score.

Strap line

Dependable modern care. Tailored to you.

Vision
At edyn.care, we dream of a world that enables seniors to live independently and vibrantly in their own homes, in touch with their friends and communities and doing what they love. Connecting families across the country with compassionate, professional carers, we are on a social mission to deliver 10 million hours of care at home by 2024.

Mission
We’re giving the elderly the power to live independently at home, on their own terms. The true alternative to care homes.

Culture
Our culture is the driving force behind everything we do, for small day-to-day decisions to large high-level strategic decisions. Our culture defines how we work together, how we hire, how we make decisions and how we foster development. It embraces our shared values of caring for society and building an outcome-driven company. We understand that building a culture is a never ending process that requires reflection and purposeful attention but we are proud to understand and explore, together.
At edyn.care, we’ve built our culture from the ground-up. We’ve worked as a team to give us focus and accountability, so we can ensure it permeates everything we do. We see them as guiding principles, how we behave, how we build our product, how we work together and how we develop ourselves and our skills for the best of the company, clients and carers.

• Build genuine relationships / we care for each other
• Harness technology
• Embrace hard challenges
• Foster personal development

Build genuine relationships
We build genuine, respectful relationships with our professional carers, clients and families as we work to earn their trust and improve the industry. We foster collaboration and facilitate peace of mind.

Harness smart technology
We build technology and systems to support people at every stage of their journey, helping them do what they need to do even better.

Embrace hard challenges
We instill a mentality of saying yes to the big challenges whilst knowing our limitations. We are attentive and break down complex problems into manageable pieces. We are comfortable living the uncomfortable.

Foster personal development
We believe in creating the context and atmosphere where individuals can achieve their potential. This is done by rewarding above and beyond expectations, direct feedback, and intolerance of mediocrity.

Our Values
Empathetic: We understand the complexities of delivering reliable, consistent quality care as well as the many challenges that families, care recipients and professional carers face along the care journey. We show our understanding in everything we do - listening carefully, getting to know our clients and carers, responding thoughtfully, supporting our professional carers and working 24/7 to meet our client’s needs, always with respect.

Dependable: Trust is the key to our industry. We build trust among our clients and our partners through our commitment to quality, hiring the best professional carers and then managing them with respect - and delivering consistently reliable service to our families. We’re the live-in care company you can count on. That’s our goal everyday.

Innovative: We’re on a social mission to modernise live-in care, rethinking every detail. We lead with technical innovation that improves efficiency. We innovate workforce management, operations systems and data collection to help track and improve outcomes for our clients.