What we do

We place candidates into permanent and contract positions across a variety of industry sectors. Rather than limiting our services to specific sectors, our tailored approach enables us to work together with all hiring teams, much like an extension of the business. We are innovative and meticulous in our approach to matching the right candidates to the right positions, and think outside the box to ensure that we meet expectations, always! We are honest and professional in everything we do, and whilst we perform best when challenged, we are not scared to admit if we aren't the right recruiter for the role.
Areas of Recruitment expertise include: HR, People and Training
Marketing and Social Media
Business Development and Account Management
Administration and Commercial office
Finance and Accounts
Senior Management and more specialist areas
For more information about our services, whether you are a potential client or a candidate, please feel free to get in touch.

What we stand for

ADMINISTRATOR JOB SUMMARY: A Lymington based company are looking for an Administrator to join their established team. Previous experience of working in a similar role would be advantageous, although training on their systems and the wider role, will be provided. You will need to be able to demonstrate a willingness to learn, strong interaction skills, and an organised approach to tasks. ADMINISTRATOR RESPONSIBILITIES: * Taking calls into the department, handling queries, and passing on messages as required * Producing quotations, deal with invoices and despatch notes, as well as other associated admin tasks * Filing documentation and ensuring records are accurate and up to date. * Book items onto the internal system and updating as required. * Complete export licence applications (training will be provided) * Liaising with internal teams to help with additional administrative tasks as required. KEY SKILLS / EXPERIENCE: * An efficient, organised approach with the ability to manage your own workload effectively * Excellent numeric, written, and analytical skills are essential. * Strong communication skills, with the ability to liaise with both internal stakeholders, and external customers - both in person, over the phone and in writing. * Previous administration experience would be ideal for this role, as well as experience of working on different software applications (CRM's / ERP's). * Computer literacy - essential - Microsoft Office * Ability to work to deadlines, with high levels of attention to detail. * A confident communicator, with an enthusiastic and flexible approach Our client is looking for an administrator that will compliment their existing team, and show a willingness to learn and develop. A competitive basic salary, along with flexible working hours (across 37.50 hours per week). Our client also offers free parking, and 24 days holiday per year, in addition to other benefits. For more information about this exciting new opportunity, please contact Joy Bruce at Collaborate Recruitment in Bournemouth.

Administrator

HR ADVISOR JOB SUMMARY: As the HR Advisor, you will be working closely with the head of HR in a people focused organisation. Our client is committed to their company mission by providing solutions that work, with a focus on ethical values. As a fair and flexible employer, they will offer the HR Advisor an exciting place to work with access to state of the art facilities and opportunity to progress within the role. If you're passionate about HR and people, and are looking to join a compassionate, supportive company, then this is the ideal role for you. HR ADVISOR RESPONSIBILITIES: * Support the Head of People &amp; Culture on the road map to making the company a great place to work and to become the &quot;Employer of Choice&quot; * Manage the recruitment and onboarding procedures * Support with training and development * Advise on HR Policies and procedures, as well as supporting with other employee relations queries as they arise. * HR Administration duties - update relevant HR records (Sickness, benefits, personal details, leave etc) * Facilitate general queries / calls and emails into the HR team, working with the Head of People and Culture to resolve more complex queries as required. * Support the HR team with additional administration duties to include filing, photocopying, recording minutes for meetings etc. * Support the Head of People and Culture, as well as the wider senior management team with any other HR or People related projects and initiatives. KEY SKILLS / EXPERIENCE: * Previous experience within a HR Administrator /HR Advisor role or studying towards your CIPD would be ideal for this role. * You will need to be able to demonstrate genuine interest in HR and be energised to learn and develop in your career. * Excellent written and verbal communication skills are essential as you will be working very closely with the Senior Management team, as well as employees across the business, at all levels. * Good level of emotional intelligence and an empathetic, measured approach is essential * Be passionate about well-being and understand the importance of confidentiality * Experience of, or willingness to support with all aspects of Employee Relations/ Engagement / Learning &amp; Development / New digital platforms / Process Improvement / HR Admin This is a fantastic opportunity for an HR professional, or someone looking to progress their career in HR as our client is willing to support with training and development, in a very hands on environment. You will be joining an established, ambitious and growth focused organisation, so there will be loads of opportunities to learn new things as the company develops and changes. Our client promotes a healthy, supportive work environment and as such they are looking for someone who will fit with their cultural and buy into their values and ethos. This is an office based role, and our client offer fantastic benefits to include free parking, free teas / coffees / snacks and lunch days. In addition, you would be eligible for discretionary company bonus, training and progression opportunities and much, much more! For more information about this exciting new opportunity, please contact Joy Bruce at Collaborate Recruitment in Bournemouth.

HR Advisor

Are you looking to work for a company who genuinely value their team, are proud about their ethical values, and focus on sustainability and quality, whilst striving to always achieve outstanding customer satisfaction? Our client is a well-established, growing organisation who offer fantastic benefits to all staff, whether you are a new team member, or have worked there for many years. CUSTOMER SERVICE ASSISTANT/CUSTOMER ORDER PROCESSOR: JOB SUMMARY: As the Customer Support Assistant, you will be an integral member of the team, working alongside internal stakeholders, and dealing directly with customers, to support the smooth running and growth of your associated portfolio of clients. Previous customer service experience is essential for this role, as is the confidence to work off multiple systems and accurately update data and customer information as required. KEY RESPONSIBILITIES OF THE CUSTOMER SERVICE ASSISTANT/CUSTOMER ORDER PROCESSOR Work closely with the wider team to provide customers with a first-class service, at all times. The role will include inbound and outbound calls, emails, managing customer accounts and processing of orders as they come in. * Sales Order Queries - working from internal systems to assist customers with queries relating to their orders, delivery updates, PODs and returns. * Updating internal CRM - record all relevant calls, emails, tasks and any other information required. * Keep customer records up to date across all internal systems * Sales order processing - using an internal order processing system to input and update orders as required. * Handle queries from customers both over email / telephone, in a professional manner, ensuring that their queries are resolved effectively. * Follow up on quotations / queries relating to quotations, in a timely manner SKILLS / EXPERIENCE: * Previous experience of working in a similar role is essential - You will need to be able to demonstrate excellent customer service skills, and previous experience of working with multiple internal systems * Good knowledge of Microsoft Office packages - essential * Previous experience of working on CRM / ERP packages would be ideal - our client have a very innovative approach and are constantly reviewing their systems and processes - confidence to learn new systems, is essential. * Strong organisational and administration skills * Excellent and accurate data entry skills are essential, as you will be continuously updating customer records, and logging information onto various internal systems. BENEFITS: Competitive basic salary of up to 28k * Free parking on site * Regular company performance bonuses and incentives * Training and development opportunities * Training and career progression * Bonus scheme * State of the art offices...to name just a few! For more information about this exciting new opportunity, please contact Joy Bruce at Collaborate Recruitment in Bournemouth.

Customer Order processor

FINANCE / ACCOUNTS ASSISTANT JOB SUMMARY: Our client is looking for a Finance Assistant, who is either AAT Qualified / working towards, or interested in doing their AAT Qualifications, moving forward. 30 hours a week - ideally across 5 days a week (if not 4 days a week). With some experience in either a Finance / Accounts role, the successful Finance / Accounts Assistant will be part of a friendly, supportive team, working closely with the Finance Manager and one other Finance Assistant, in the Accounts department. RESPONSIBILITIES OF THE FINANCE / ACCOUNTS ASSISTANT: * Recording Financial transactions. * Reconcile Bank statements. * To maintain the assets register. * Processing staff expenses, company vehicles, expenses / receipts etc. * Dealing with incoming supplier invoices. * Reconciling credit card statements. * Assisting the Finance Manager with the month end processes. * Payment allocation and reconciliation of sales ledger. * Assisting with monthly reporting and any other adhoc financial reports. * Administering the company credit limits processes (both new and existing credit limits.) * General finance administration to support a very busy finance department. KEY SKILLS / EXPERIENCE: * Previous Finance / Accounts experience, with a focus on bookkeeping / transactional accounts - essential. * Studying towards / fully AAT Qualified - ideally. * Strong communication skills - both written and spoken. * Our client is looking for a Finance/Accounts Assistant that is a team player, who enjoys working with others, but can manage their own workload independently. * Strong IT skills (Microsoft Office). * Organised, methodical, but capable of multi-tasking within a busy role. * Confident systems user - with exposure to both accountancy packages and Excel. * Attention to detail and high levels of numeracy is essential for this Finance /Accounts Assistant role. BENEFITS: * 25 days of annual leave per annum. * Bank holidays off. * A generous pension scheme * Private healthcare plan * Discretionary annual bonus potential * The successful candidate will also receive comprehensive development and training opportunities. * Shut down over the Christmas period. For more information about this exciting new opportunity, please contact Joy Bruce at Collaborate Recruitment in Bournemouth.