Working at Celfone Trading Ltd

Celfone also includes two further departments, our Customer relations team and Business relations team. Both located in Leicester, our teams are dedicated to call-based communication with consumer and business customers, as well as business specific account management, offering a bespoke and personal service.

We are particularly proud of our Investors in People Silver accreditation which recognises the outstanding management, communication and training within Celfone and is a clear indicator of the time and dedication we spend investing in our teams.

From pride in our people to work within our communities, Celfone works hard to give back to our local areas and charities through various channels. Our in-store Gurus work closely in local areas to inspire and share our technical knowledge as much as possible. Some examples include local groups, parent online safety workshops, technology based visual impairment training, and so much more.

Continuing to grow and progress, Celfone work hard to strengthen each single aspect that cements the solid foundations of our business.

Here at Celfone our objectives are simple, customer experience and trust. Our 16 stores are at the forefront of our mission, maintaining local, friendly, personal service to every customer who walks through our doors every day.

Our operations team is always on hand to build and support our solid foundations in so many ways, whether this be management, stock, audit or training, the list goes on. Here at Celfone we like to refer to ourselves as a family and practice this through our approach.

To achieve excellence our business is divided into three different areas, our stores, our customer relations team, and our dedicated business relations team.

Each individual area works seamlessly together to achieve personal, tailored service for each customer’s needs.