Working at C.A.B. CORNWALL (Citizens Advice Cornwall)

Citizens Advice Cornwall is an independent charity and member of the national Citizens Advice Service.

The organisation exists to offer free, independent and confidential advice to everyone to help solve their problems and improve their lives – from consumer issues to problems at work and from benefit applications to debt relief and homelessness – we’re here to help everyone regardless of race, class, religion, politics or sexual identity.

Working with a team of more than a hundred dedicated, passionate and highly trained staff and volunteers, CA has eight offices across the county and outreach centres from Bude to St Mary’s on the Isles of Scilly. We’re also in various Job Centres and Cornwall Council Family Hubs across the county.

As an organisation, we value diversity, promote equality and challenge discrimination. In addition to advice, we also lobby and campaign for changes to policies and practices that impact on people’s lives, bringing concerns to the attention of local and national government and businesses.

For over 80 years, Citizens Advice Cornwall has been a fundamental part of the community that provides advice and assistance to the members of the public and this has existed because of the time, commitment and dedication of our staff and volunteers.

Working with Citizens Advice Cornwall can come in a variety of ways and roles. We provide a supportive and welcoming team who will provide full induction and training to assist in your development within the role you undertake.

We aim to provide an individualised experience for all who choose to work with us, identifying people’s skills and ambitions within the service to create a path that is best suited for them, enabling them to continually develop in a workplace that values its people and puts them at the heart of all that we do.