Working at Birch Healthcare Services

This versatile, and new, role gives me the opportunity to work closer with our establishments and secure units , to improve our performance in the delivery of a variety of service from recruitment, customer satisfaction, new project delivery and business development. I will be able to continue to increase business relationships with more external stake holders to further help and supporting the quality of care in this sector.

The current level of operations requires business management across internal and external stake holders, support and development, infrastructure management, growth and business development. Birch Healthcare Services supports all providing health care.

At Birch Healthcare Services we believe that quality is about delivering safe and efficient practice,also combined with all the caring,health sector and that the staff are all trained for.

External marketing and development,
Customer experience
Establishing Market Development team, comprising analysts, marketing communications, public relations, creative and events personnel

•NHQ Level 2 in Business Administration
•NVQ Level 3 in Business Administration
•NVQ Level 2 in Customer Service
•NVQ Level 3 in Customer Service
Business Studies +1
Employment Law
NVQ Level 2 in care
NVQ Level 3 &4 in care
Counseling Skills Level 1
Trained in FLO System

 

We undertake robust and all detailed compliance checks,
We provide a high quality of skilled staff to work in the health care sector.
Guarantee rapid response to your staffing and care needs with individuals, also regular monitoring the progress to all staff.

All training Schedules are compulsory for our Staff all requirements followed by the CQC

Understand your role
• Personal development
• Duty of care
• Equality and diversity
• Person centred care
• Communication
• Dignity and privacy
• Food safety
• Mental Illness/and Awareness
• Safeguarding
• Basic Life Support
• Handling information
• Infection control

 

Recruiting in all areas of the health care profession, hospitals, care homes, residential etc, ensuring the highest standards of care, following CSCI regulations,
All CQC regulations followed ,
Experienced in all health sector for over 25 years
Also Recruiting Staff for over 18 years

Interviewing prospective staff, filing documentation.
Completing rotas – private and professional level.
Good telephone manner.
Computer skills – bespoke soft-wear used by the agency.

Marketing and targeting for new business, supporting providers

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Working within the health and social care sector for over 25 years has provided me with an extensive knowledge of the health industry., recruiting and interviewing selecting appropriate staff. I perform appraisals and supervisions on existing staff. This ensures that they are happy with the amount and type of work offered. Gives them the opportunity to voice any concerns and to request any training that they feel they would like or need.

We are responsible for allocating shifts to all birch staff a week. I create rotas this requires good planning, organization skills and accurate documentation. This all involves working under pressure to meet deadlines.

We match all healthcare skills to several suppliers and all the secure units at John Munroe Hospital Group .
We are also a provider to the other Establishments throughout Staffordshire .and the north west, Cheshire area.

Recruitment and Training and Retention of Staff according to the company policies and procedures and legal requirement.