Working at BILLI (UK) LLP

About Billi

Billis brand is synonymous with innovation and we provide boiling, chilled and sparkling drinking water systems. Moreover, everything we make is of uncompromising quality backed by a world class customer service experience – the Billi Experience.

Our award-winning boiling and chilled water systems are preferred by designers and architects for their timeless styling and space-saving design. Consequently, the space, energy and time efficiency benefits mean that Billi stays ahead.

With our headquarters in Norwich, Norfolk, stunning London showroom and offices and a gloabal reach, we take pride in our people and our culture.

Vision
Billi is committed to be the market leader in value-added water delivery systems globally.

Mission
As a progressive and innovative organisation, Billi is committed to making a meaningful contribution to the betterment of our customers and society through excellence and high achievement in our people, our products, and our purpose. We provide the premium product in design, reliability and desirability, and support this with a world-class customer service experience.

Values
RESPECT AND TEAMWORK
We are passionate about teamwork and holding each other accountable to instil trust internally and externally.
We treat colleagues and customers as equals.

WORLD-CLASS CUSTOMER SERVICE
We earn the status of world-class customer service through honesty and being driven to deliver above and beyond our customers’ expectations consistently.
We accomplish what we commit to.

EXCELLENCE
We achieve our goals by constantly working smarter, paying attention to detail in addressing our customers’ needs and rejecting complacency.
We strive to be better than the rest.

INNOVATION
We believe that innovation makes the benefits of our products and services become a reality and is driven forward by sharing and implementing ideas.
We are always moving forwards.

We are a fast growing business and our year on year growth plans are ambitious and exciting, however we never lose sight of the culture across our business.

Described as being like a family run business within a professional corporation, we offer a fantastic working environment; making the daily working environment one we all want to be part of.