Working at Travelex

A world of possibilities awaits you as part of the Travelex team.

 

Headquartered in London, Travelex has a rich heritage in foreign currency, pioneering the travellers’ cheques of the past and the digital payments of the future. With a presence in over 27 countries, and over 1,200 stores at both on-airport and off-airport locations around the world, Travelex has distilled its expertise and experience into a platform that reinvents physical and digital cross-border money movement globally to ensure its clients remain one step ahead of the competition. The platform provides financial institutions with a trusted, efficient and accurate international payments service, plus secure and reliable banknote delivery of both major and exotic currencies.

 

A category leading independent foreign exchange specialist, the business covers the entire value chain of the retail foreign exchange industry. Travelex Group is also active in the remittances and payments space enabling physical and digital cross-border money movement for consumers and financial institutions.

 

Travelex is part of the Finablr network of brands. With category renowned brands in its fold, Finablr provides a broad array of innovative and trusted financial solutions for consumers, corporates and enterprises, through its deep regulatory know-how, relentless focus on technological innovation and a global network of retail stores, digital channels, payments platforms and industry partnerships.

Whether serving our customers in-store or over the phone; designing innovative products and services; or helping to provide the frictionless flow of money across our global network – our team of experts proudly serve our customers in over 80 countries worldwide. 

As the world’s leading currency services provider, our customers are at the heart of everything we do. If you’re passionate about people, a customer service role with our team of experts could be your next career opportunity.

Sales Consultants: Based globally in airport, seaports and high street locations, we provide foreign exchange services and VAT refunds (subject to location) to a wide range of customers. You will become part of the hustle and bustle of a busy environment and this will include selling and exchanging a vast range of currencies and various other products that we have to offer. We also have Queue Hosts, Team Leader and Regional Sales Manager roles available across the globe.

Travel Money Advisor: Our Travel Money bureaus, located in selected supermarkets (UK only) make shopping for foreign currency and currency cards an easy experience. You could be working in either a dual or single employee bureau. Your bureau can feel like a small business inside a bigger business where you’ll have the autonomy to promote your bureau, plus run campaigns and awareness days.

Our UK global Customer Contact Centre, which supports the United Kingdom, Europe, North America and Asia-Pacific, is where you will provide either Sales or Customer Support services. In this fast paced environment, you will be responding to inbound calls swiftly and accurately and you will utilise your customer service, sales and communication skills. If your skill set is aligned to coaching and developing, we also have Team Leader roles available at this location.