What we do

<p>Property Personnel is one of the UK&rsquo;s leading estate agency recruitment consultancies, specialising in careers in all aspects of residential estate agency. We have a reputation for providing the highest standards of service and professionalism. We are successfully placing high quality personnel from trainee to director level throughout the UK, and have been doing so since 1988.</p>
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Are you an experienced Lettings Negotiator looking to join a rapidly growing, highly reputable company? Then, this may be the role for you! Our client is a forward-thinking independent lettings and asset management provider that is growing in the London property market. With a talented, hard-working and high-performance team, the business is building a reputation based on the delivery of top-quality service for all clients. This is a very exciting time to join the company, as in the coming months the business embarks on the next chapter of its growth story with a rapidly expanding strategy into the institutional Build to Rent and Co-Living sectors. To support this, they are looking to expand their Lettings team to help strengthen their award-winning service; and this is where you come in! The company endeavour to create a world-class culture in which a team of outstanding high performers work in synchrony to achieve common goals. The team enjoy what they do, apply themselves fully and then switch off at the end of every day knowing they have put in a great shift. If you are a motivated and experienced property professional with a passion for the Lettings sector, and have prior experience in a similar role, please get in touch today! Personal specification: • Have at least 2 years’ experience at a London estate agency • Experience within Build to Rent - preferred • Superb customer service skills • Ability to multi-task • Team player • Computer literate • Full UK driving licence. The package on offer for this role will include a basic salary of 20,000, plus realistic on target earnings in the region of 45,000 to 50,000. The company offers excellent scope for career progression.

Lettings Negotiator BTR

Are you an experienced Residential Portfolio / Property Manager looking to join a rapidly growing, highly reputable company? Then, this may be the role for you! Our client is a forward-thinking independent lettings and asset management provider that is growing in the London property market. With a talented, hard-working and high-performance team, the business is building a reputation based on the delivery of top-quality service for all its’ clients. This is a very exciting time to join the company, as in the coming months the business embarks on the next chapter of its growth story with a rapidly expanding strategy into the institutional Build to Rent and Co-Living sectors. To support this, they are looking to expand their Property and Portfolio Management team to help strengthen their award-winning service; and this is where you come in! If you are a motivated and experienced property professional with a passion for Portfolio Lettings and Management sectors, and have prior experience in a similar role, please get in touch today! Responsibilities will include: • Managing a portfolio of residential properties and overseeing day-to-day operations, including maintenance, repairs, resident and portfolio client relations • Supporting in developing and implementing property management plans, budgets, and schedules • Maintaining accurate records and financial reports for the portfolio of properties • Conducting regular property inspections and implementing preventative maintenance measures • Responding to resident inquiries and complaints and ensuring prompt and effective resolution of issues • Coordinating with maintenance staff and contractors to ensure timely completion of repairs and maintenance projects • Monitoring and reporting on the performance of the properties to our portfolio clients. Personal specification: • At least a minimum of 2-3 years of experience in a property or portfolio management related field • A sound knowledge and understanding of the AST Housing Act • Excellent communication and interpersonal skills • Strong analytical and problem-solving skills • Proficiency in property management software • ARLA Qualified to Level 3 or IRPM or working towards • Confident communicator • Ability to be resourceful and able to research, gather and distribute information as necessary • Ability to multi-task by employing effective time management strategies • Be well-presented and communicate with internal and external customers in a professional and friendly manner • Confidence, enthusiasm and strong dedication to the job and company • Ability to work calmly and professionally under pressure when faced with challenging situations, meet set deadlines and pay meticulous attention to detail completing tasks fully, accurately and on time, prioritising where appropriate • Collaborative approach, proactive, curious and open minded to new ideas and work methods The salary on offer will be in the region of 36,000. Working hours are Monday to Friday 9am to 6pm.

Portfolio Manager

Are you an experienced lettings manager who has always wanted to work for one of estate agencies premier brands? Then, this may be the role for you! As the Head of Department, it is your responsibility to drive the lettings business forward in the local area as well as coaching your team to not only meet but exceed their targets. You must set the working practice standards for the lettings team and ensure you are all up to date with all lettings related legislation and at all times follow procedures. The role includes the promotion and marketing of the department to not only maintain but also increase the annual turnover and profit margin and the maximising of cross division referral opportunities. Personal specification: • Lettings management experience is essential • ARLA qualified - preferred • Able to delegate effectively for maximum results • A motivator, able to create successful team working and individual performance and engagement • Experience of successful conflict and performance management • Meticulous attention to detail • Possess vision and be able to develop complex strategies and solutions • Excellent relationship builder to generate business • Focussed: commits to challenging goals and delivers consistently against these • Cost management: financial and commercial acumen with excellent planning, budgeting and operational reporting skills • Continuous improvement: delivers efficiency in addition to effectiveness • Self-starter, who relishes challenges and strives for the best • Strong team player: builds relationships and consults with others, quickly establishes trust and credibility • Robust and prepared to lead from the front • Diplomatic and challenging with the ability to influence others • Confident with a positive outlook • Strong decision maker who gives assurance • Ethical with strong integrity. This superb opportunity will provide a basic salary up to 40,000, attractive on target earnings in the region of 60,000, plus a discretionary bonus! A generous car allowance will also be provided. Benefits include a generous holiday allowance plus bank holidays, Christmas and New Year, pension, private health insurance after probation, life assurance, discount portal, and more!

Lettings Manager

Our client is a forward-thinking independent lettings and asset management provider that is growing in the London property market. With a talented, hard-working and high-performance team, the business is building a reputation based on the delivery of top-quality service for all its’ clients. This is a very exciting time to join the company, as in the coming months the business embarks on the next chapter of its growth story with a rapidly expanding strategy into the institutional Build to Rent and Co-Living sectors. To support this, they are looking to expand their operational accounts team to help strengthen their award-winning service; and this is where you come in! As an Accounts Assistant specialising in payables and receivables, your primary responsibility will be to support the financial operations of the organisation by maintaining accurate records of financial transactions, managing invoices, and facilitating timely payments and collections. You will work closely with the accounting team, vendors, and customers to ensure smooth financial processes. If you have a good level of commercial awareness, are motivated, organised, hardworking and a strong team player, please get in touch today! Cashier tasks: • Posting and banking cheque receipts daily • Posting receipts daily from standing orders, also setting up DDM where appliable • Transferring receipts from the Central Receipts account daily and advising the bank of sub-account movements • Requesting breakdowns &amp; otherwise investigating unidentified receipts • Checking unsettled receipts/ tenant credits and allocating where appropriate • Posting unpaid cheques, sending letter to tenant and advising Credit Controllers • Liaising with and assisting Credit Controllers, advising of any known issues affecting the chasing of arrears • Running fund transfer reports and sending them to the Bank for sub-account movements • Running the fund clearance routine daily • Weekly reconciliation of Receipts bank account. Purchase ledger tasks: • Filing of supplier invoices and other associated Accounts filing • Preparing electronically/ postal received Supplier invoices for input into Qube/Reapit • Barcoding and scanning supplier invoices • Registering on Qube/ Reapit Purchase Ledger supplier invoices • Telephoning suppliers to rectify incorrect billing • Weekly reconciliation of Payments Bank Account. Personal specification: • Minimum 2 years’ experience working in a similar role within a client accounts function, ideally within a property management and leasing function • IT literate - Outlook, Word, Excel and preferably experienced in using relevant client accounting systems 'Reapit and MRI Qube’ • Strong analytical skills and attention to detail • Excellent communication skills, with the ability to effectively communicate financial information to non-financial stakeholders • Ability to work independently and as part of a team, with strong interpersonal skills • Ability to be resourceful and able to research, gather and distribute information as necessary • Be well-presented and communicate with internal and external customers in a professional and friendly manner. Our client is offering a salary of 30,000 to 32,000. Working hours are Monday to Friday 9am to 6pm.