What we do

IRS Ltd - Insurance Recruitment Services has been formed to specialise in the recruitment of experienced personnel across the Insurance market. Working on both contingency and retained business, Insurance Recruitment Services offer a unique, professional and confidential service across the Insurer, Broking and Loss Adjusting sectors. <br />
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Most of our consultants have been recruited from the sectors in which they now specialise, meaning we can offer a very well informed and specialist service to both candidates and clients.

Our client is looking for Commercial Account Handlers to join their team in Manchester. This is a busy position, handling new and existing commercial business. The candidate would be expected to handle telephonic and e-mail enquiries from new and existing customers and assist Account Executives in their duties. This would entail dealing with clients in keeping with FSA guidelines, obtaining risk information, preparing risk presentations for submission to Insurers and underwriters. The applicant should be focused on maintaining relationships with existing clients to ensure client retention and securing new business in conjunction with Account Executives. The candidate will be expected to handle instructions from existing clients as well as deal with renewals. The role also involves data capture, underwriting, production of policy documentation and written correspondence with clients and insurers. The candidate must be able to work to a high FSA standard without daily supervision. The Benefits Salary is negotiable dependant upon experience The Company My client is an Independent Insurance broker providing a comprehensive range of insurance and financial advice to a broad cross-section of commercial and private clients. They aim to provide clients with high quality, personal service supported by the professionalism and expertise of a truly independent company. They are seen as one of the strongest and most proactive companies in the Manchester Market. The Person The successful candidate will have a minimum of 6-month Commercial broking experience. They will be confident and have good written and oral skills. You will have the ability to build good relationships with both clients and Insurers/underwriters. You will have a sound knowledge of the FSA requirements within a broking role. Professional Qualifications Progress towards your ACII is expected although not essential. Location How to Apply To apply for this role, please forward your CV in confidence quoting reference RD01 Due to the high volume of application that's we receive, if you do not hear from us within 7days unfortunately your application has been unsuccessful.

Commercial Account Handler 

Our client is looking for an Administrator to join their team in Chelmsford Responsibilities: Book meetings and schedule events Order office stationery and supplies Maintain internal databases Submit expense reports Keep employee records (physical and digital) Maintain a filing system for data on customers and external partners Distribute incoming and outgoing mail Prepare regular reports and presentations Organize, store and print company documents as needed Answer and redirect phone calls Handle queries from managers and employees Update office policies and ensure compliance with them Requirements and skills: Proven experience as an Administrator, Administrative assistant or relevant role Familiarity with office equipment Knowledge of office policies and procedures Experience with office management tools (MS Office software, in particular) Excellent organizational and time-management skills Strong written and oral communication skills Problem-solving attitude with an eye for detail How to apply: To apply for this role, please forward your CV in confidence Due to the high volume of applications that we receive, if you do not hear from us within 7 days unfortunately your application has been unsuccessful

Insurance Administrator

Our Client is looking for a Claims Handler to join their team in Chelmsford Providing guidance on making a claim and the involved processes Taking the policyholder's personal information and contact details Advising how to proceed with the claim Collecting the necessary information and documents to proceed with a claim Reviewing the claimant's insurance policy and assessing whether their claim satisfies the conditions Identifying any reasons the policyholder may not receive full compensation Explaining to a policyholder when their policy doesn't cover their claim Organising any repairs on the policyholder's property by using a network of approved professionals Monitoring a claim's progress and ensuring it's handled efficiently Investigating any potentially fraudulent claims Consulting with other legal and claims professionals to assess the claim terms Seeking advice from external professionals on more complicated cases when necessary Ensuring the policyholder receives fair treatment and excellent customer service Ensuring payment for all valid claims Managing any complaints surrounding a claim Handling all the administrative aspects of the claim Abiding by legal requirements, industry regulations and customer quality standards that the company sets Key Skills: Customer service skills: As claims handlers work directly with people, they require excellent customer service skills. It's their job to guide policyholders through the entire claims process, so it's key that claims advisors are sensitive, calm, and friendly. Attention to detail: Much of the claim’s handler role involves reviewing many important documents, so strong attention to detail is necessary. They're responsible for ensuring that each part of the claim is correct, and that the policyholder receives the proper payment. Organisational skills: It's essential that a claims advisor has excellent organisational skills as they may work with various types of insurance claims from both individuals and families, so it's important that their paperwork is in order. When a policyholder submits a claim, it's helpful if the claims handler can find their record immediately to review their policy and personal information. Communication skills: In addition to communicating key information to policyholders, claims handlers also work with other professionals, including their colleagues and external experts, and instructions when necessary. Therefore, it's important that they possess excellent verbal and written communication skills to communicate clearly and perform their job more efficiently. How to apply: To apply for this role, please forward your CV in confidence Due to the high volume of applications that we receive, if you do not hear from us within 7 days unfortunately your application has been unsuccessful

Insurance Claims Handler

Our client is looking for a Insurance Administrator, to join their team in Chelmsford. Proactively manage client relationships by the delivery of a first-class support service. Act as a first point of contact to Consultants, Insurers and Clients Daily Tasks Diary management Appointment booking Excellent communication skills System organisation Data entry Creating and filing documents Provide administrative support to the team leader and consultants. Undertake administration tasks as allocated to include general typing, photocopying, filing and archiving. Maintain office environment. Answering incoming telephone calls in a messages courteous manner, forward and / or screen calls, record, and relay accurate messages Respond and / or redirect all client and visitor requests / queries accordingly. Ensure the electronic diary system is up to date. Managing and monitoring an Inbox Ongoing Tasks Ensure the fair treatment of customers and their best interests is core to the activity of the business at all times Handle consumer data carefully and within the accordance of GDPR Process renewal notification documents and distribute to the relevant Consultant. Provide email/letter writing notification service to clients on behalf of the Employed Consultants. Ensure the processing of new business, renewing business and mid-term changes is done accurately and in a timely manner Upload all relevant documentation to the IT system accurately and in a timely fashion Process client membership and personal detail changes in a timely manner Carry out all processing in accordance with internal policies and procedures and FCA regulatory requirements Maintain comprehensive client records at all times and liaise with our Insurer partners in ensuring our records match theirs Opening, distributing and dispatching of post Answer incoming telephone calls in a timely, professional and friendly manner Represent the business with internal and external stakeholders and attend meetings if required, acting as a positive ambassador at all times Undertake all duties as could be reasonably expected at the request of the Directors and as a member of the senior management team Qualifications Educated to GCSE standard or equivalent with passes in Mathematics &amp; English How to apply: To apply for this role, please forward your CV in confidence Due to the high volume of applications that we receive, if you do not hear from us within 7 days unfortunately your application has been unsuccessful