What we do

Welcome to Iceland!
We are always looking to hire good people.
It's important to find a company that ...
<ul>
<li>Offers the right opportunities</li>
<li>Develops your potential</li>
<li>Challenges and rewards you</li>
<li>Treats your personality as an asset</li>
<li>Takes time to get to know you</li>
<li>Listens to what you have to say</li>
</ul>
At Iceland we do all that - so if you want to know more about us and our people... read on!
What you need to know about us ...
Our business focus has always been simple: Great service, great products and great value for money, provided by an extraordinary team of people.
So far we&rsquo;ve had 45 years of keeping our customers satisfied, and our awards tell us we&rsquo;re good at keeping more than 23,000 staff happy across 800+ locations.
We are straight talking, open, honest and direct (and we hate management speak).

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The Food Warehouse is Iceland’s latest concept store. Now inside our 5th successful year, we are continuing to open our new, larger format Food Warehouse stores at pace up and down the country. We believe that this success will come through our people and where best to start but right at the heart of the operation as a Team Leader. In this role you will be instrumental in supporting your team in order to keep the store operation running productively with a commitment to providing our customers with the very best in customer service. You will enjoy working on a variety of tasks, where you will often have to use your own initiative. Our stores are open 7 days per week, which means we offer the opportunity to work flexibly across a variety of shift patterns. You will have great interpersonal skills and retail experience with an ambition to develop and progress your retail career in a supportive team environment. We offer an exceptional rate of pay to all employees, as well as many other benefits. You will receive an extra 2 per hour when fulfilling Team Leader shifts. We will train you in all aspects of the store operation ensuring that you reach your full potential with the possibility of developing into other roles in the future. If you would like to progress your career with one of the UK’s fastest growing retailers, we are waiting to hear from you.

Team Leader

At Iceland we like to do things differently. We are a fair and ethical retailer who believe in investing in our people and making a difference. We are now looking for a Supervisor to join our team. This is a permanent position and is suited to somebody with a real passion for retail as you will be very hands-on in this role and at the heart of the store. Our Deputy Managers work alongside the Store Manager and the wider store team to deliver the best possible business standards with pride, pace and energy. Your key responsibilities will include: Managing availability across the store. Driving sales in store and always putting our customers first. Providing fast and efficient service everyday by providing support and communicating with the store team on a daily basis. Ensuring the implementation of correct store policies and procedures. Celebrating colleague and business success. We are looking for somebody with the following personal attributes: Excellent communication skills. The ability to keep things simple and take action to make things better. Ability to support, engage and inspire a team to work as one. Committed to succeeding. Flourish in a fast-paced environment. Unfreeze your potential and develop a fantastic career with an ever-growing company where people are key to our success. Be a part of our future success story. Be Iceland. Good luck with your application.

Deputy Manager

Here at Iceland we’re different. We care. We’re not a dull stuffy corporate. We’re one big team. A diverse group of people who get stuck in and work together. If this is how you like to work then please read on. Purpose of the role: Support the CRM agenda within marketing at Iceland, continually optimising and evolving our CRM communications to drive online transactions and benefit the broader marketing objective of driving multi-channel transactions through increased loyalty and Lifetime value of customers Perform day to day email delivery activities including, but not limited to, email campaign development, testing, scheduling, deployment and monitoring of one-time, recurring, triggered and dynamic email campaigns. Campaign activity focused on, but not limited to, Trade, cross sell and upsell communication Coordinate with Trade Managers and design resources to procure creative assets. Coordinate with wider marketing and Trade teams to develop campaigns and share results Manage relationship with UX and design team to share learning and drive engaging content Apply knowledge of multiple aspects of email marketing including dynamic program implementation, A/B testing, and general industry trends and metrics. Apply knowledge of best practice ecommerce Skills: Ideally experience in creating CRM communications Experience with A/B testing Hands on experience of building and deploying campaigns in a marketing cloud platform ideally email/SMS/Push notifications Knowledge of CRM best practices and benchmarks Retail industry preferred although not essential You need to be results driven and commercially aware You need to be able to juggle multiple tasks, can work to a plan and work in a fast pace, reactive environment Experience: You need to have excellent attention to detail An excellent communicator with strong verbal and written skills Key Stakeholder management Agile and responsive to trading requirements Comfortable with working under pressure Specialist skills and knowledge: Strong understanding of CRM cross sell/upsell techniques - essential Strong understanding of campaign implementation - essential A/B testing - essential Marketing automation tool experience - preferred Salesforce - Exact Target/Marketing Cloud experience - preferred Google Analytics - Essential Excel - Essential Make a difference to your career, we expect a lot but you’ll get a lot back in return. We will help you grow and develop your career and give you the freedom to show that you really care. Alongside this we can offer you: 15% discount in Iceland stores 30% discount at Club Individual Restaurants 33 days holiday (including bank holidays) Pension (NEST) Free onsite parking Onsite electric car charging ports Subsidised staff restaurant and Costa Coffee Access to savings, discounts and cashback through Reward Gateway Christmas vouchers Refer a Friend Scheme Christmas Savings scheme Discounted dry cleaning Long service awards