1Call Direct Limited Logo

Working at 1Call Direct Limited

  • Company size
    250–499 employees
  • Sector

What we do

 Welcome to 1Call Direct, Scotland’s No. 1 Call Centre. We are celebrating 30 years of working with some of the UK’s largest Utility provider. We are passionate, motivated, ambitious and focused on sales, which makes us the top Call Centre in Scotland to work with. Our agents, our managers, and 1Call itself are all energetic, enthusiastic and driven, which is why we are the best at what we do.

Our call centre floor is relaxed and friendly, despite our focus.  Our approachable and supportive management team, our programme of continuous training and development, and our policy to promote from within, wherever possible, means that this is not only a great job, it’s also a great career.

Our team is well rewarded with big, achievable bonuses and an impressive incentive and recognition program exceeding £32K a year.  Our regular charity events and dress-down weeks don’t hurt either!

We consistently exceed client sales and customer experience targets and we want you to be part of our team. If you are a target driven sales advisor with a proven track record of hitting targets this is an excellent opportunity for you!

Let’s be honest – we all come to work to make money. It’s an important aspect of our lives.

If you want to make money, are willing to work hard and put in the effort, 1Call Direct is the place to be!

Above your basic wage, there is a huge amount of money waiting to be made. There are lots of opportunities to make a lot of money and there are always incentives – sometimes huge incentives– to keep you working hard and goal focused.

Past Major Incentives include:

an all expenses Cruise to Miama/Caribbean for 2 for 12 days (2017)
a brand new £15,000 Car (2016) an all expenses paid 2 week Barbados holiday for 2  (2015) an all expenses paid World Cup Final tickets for 2 to Brazil (2014)
All expenses paid Caribbean and European holidays.

There are daily, weekly, monthly and yearly incentives such as:

High Street Shopping Vouchers
Ipads, Iwatches, Iphones and TVs
large TVs
local football match tickets
fantastic dining/nights out
all expenses paid spa breaks
all expenses paid weekend city breaks

At 1Call Direct we recognise and reward work hard. We value our staff both as individuals and a members of our fantastic teams. Working together, we get further, faster!




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