Average User Experience Designer salary in the UK

User Researcher (Mid-level & Senior)Location: UK-wide (Hybrid - 2 days per week in a local office)Salary:Mid-level: £50,000 - £55,000Senior: £60,000 - £75,000Our client, a leading digital consultancy working across the public sector and beyond, is looking to hire two User Researchers (one mid-level and one senior) to support the delivery of high-quality, user-centred digital services.This is a hybrid role, requiring two days per week in an office. The client has multiple office locations across the UK, including London, Bristol, Cardiff, Birmingham, Liverpool, Manchester and Edinburgh. Candidates will attend the office closest to their home.The RoleThe successful candidates will work within multidisciplinary agile teams, helping to design and deliver digital services that meet the Government Digital Service (GDS) standards. You will plan and conduct user research, translate insights into actionable recommendations, and influence product and service direction.Responsibilities will include:Designing and delivering qualitative and quantitative user researchDeveloping research strategies and roadmapsWorking closely with designers, product managers, analysts and developersAdvocating for users, including those with accessibility needsPresenting insights and recommendations to senior stakeholdersMentoring junior researchers (senior role)About YouCandidates will have strong experience in user-centred design and human-centred research, with a proven ability to select and apply appropriate research methods. Experience working in government or regulated environments, agile teams, and contributing to GDS or service assessments is highly desirable.For the senior role, the ability to lead research programmes, manage stakeholders, and mentor others is essential.Additional InformationCandidates must be based in the UK with existing right to work (no sponsorship available)Successful applicants will be required to obtain Security Check (SC) clearance, including 5 years' UK residencyPre-employment checks will applyThis is an excellent opportunity to work on transformational digital services with real societal impact, while benefiting from long-term career development in a supportive and forward-thinking environment.Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate £1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.

Lead User Researcher (Secure Environment)OverviewWe are seeking an experienced Lead User Researcher to support the delivery of a highly secure, business-critical capability.Working as part of a small, specialist project team, you will engage with senior stakeholders and end users operating in a highly controlled setting. Your role will focus on understanding complex user needs, workflows, and behaviours, and shaping how a new service is adopted and supported.This is not a typical digital user research role. Access to users, tools, and environments will be restricted, requiring a pragmatic, adaptable approach and the ability to operate effectively within strict security constraints.Due to the nature of the work, active DV (Developed Vetting) clearance is required.Your work will directly inform business change planning, onboarding strategies, operational processes, and service design.Key ResponsibilitiesPlan and conduct user research within a highly secure environment, adapting methods to align with access and security constraintsEngage with senior stakeholders and end users to understand workflows, challenges, and operational needsDevelop and maintain user personas, journey maps, and process maps reflecting the target user populationLead the production of business change assessments, identifying impacts, training needs, and transition requirementsDefine and document processes for how users and information move into and out of the secure environmentIdentify onboarding requirements, access controls, and any logistical considerations for usersContribute to the design of the overall service model, including support and operational processesCollaborate closely with delivery, security, and governance teams to ensure user needs are reflected in key decisionsDocument research findings clearly and appropriately for secure environments using approved tools and formatsEssential Skills & ExperienceActive DV (Developed Vetting) clearance is mandatoryProven experience conducting user research in public sector or similarly regulated environmentsStrong qualitative research skills, including interviews, workshops, and contextual enquiryExperience working with small or hard-to-access user groupsAbility to translate research into actionable insights, business change outputs, and service design recommendationsConfidence engaging with senior stakeholders and presenting findings clearlyStrong written communication skills, particularly for governance and assurance audiencesExperience working in Agile, multidisciplinary teamsDesirable ExperienceExperience working in highly secure or restricted environmentsFamiliarity with government service design standards and principlesExperience producing business change, user impact, or service readiness documentationWorking knowledge of collaboration and delivery tools such as Jira and Confluence

User Experience Designer, Vice President210729860T14:26:51+00:00LondonUser Experience DesignFull timeAs a User Experience Designer, Vice President in the Commercial & Investment Bank, Trade & Working Capital , you will design and deliver user-centred experiences for complex enterprise workflows. You'll work end-to-end-from discovery and qualitative interviews to interaction design, UI, prototyping, and shipped outcomes-partnering with Product Managers, Engineers, and design peers. This is an individual contributor role with no direct reports . You will lead by influence within a cross-functional pod, setting direction and quality while remaining deeply hands-on.Job responsibilities*Ownend-to-end user experience design for priority Trade & Working Capital journeys, from problem framing through final UI and post-launch iteration.Plan, conduct, and synthesise qualitative research interviews (user/stakeholder interviews, concept evaluations); translate insights into clear design opportunities and requirements.*Create journey maps andservice flows , define information architecture, and design interaction models that reduce complexity for expert users.Produce wireframes, high-fidelity designs, and interactive prototypes; iterate quickly based on feedback, usability testing, and data.Partner with Engineering to ensure feasible implementation, high-quality execution, and strong UX details (states, errors, empty states, edge cases).Contribute to our Trade & Working Capital digital experience vision, roadmap, prioritisation, and planning with PM/Engineering; advocate for user outcomes with evidence.Raise quality through critique and design reviews; provide guidance to more junior and/or external designers through feedback and lightweight mentoring.Required qualifications, capabilities, and skills5+ years of UX/Product Design experience (or equivalent expertise) delivering shipped work on complex products.*Demonstrated ability torun qualitative interviews and synthesise findings into insights, journey implications, and design direction.Strong skills in interaction design, information architecture, and UI craft; able to handle complex, data-heavy enterprise workflows.Strong design direction, collaboration and facilitation skills with product and engineering; able to drive alignment and decision-making in ambiguity.Excellent communication and executive-ready storytelling: can present work, rationale, and trade-offs succinctly.Technical literacy to design within constraints (component-based UI, platform considerations, integration constraints); able to work effectively with engineers.Preferred qualifications, capabilities, and skills*Experience inTrade Finance / Working Capital / Treasury / Payments/ Commercial Banking / Transaction Banking / Consumer Banking or similar regulated enterprise domains.*Familiarity contributing to or evolving adesign system . Accessibility and inclusive design advocacy (plus).*Proficiency inFigma and modern prototyping workflows.J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.