Underwriting Operations Analyst
The role To manage the policy lifecycle, ensuring clean data is entered into and out of the underwriting and financial systems and a high service level is provided to the wider business. Key Accountabilities Underwriting Administration Manage the team mailbox and ensure all correspondence is dealt with in an efficient and timely mannerTransferral of underwriting information and correspondence into the document management system where appropriateData entry of all policy types and endorsements using an underwriting data entry system on behalf of the teamData entry in to any relevant team systemsEnsuring a timely, efficient and appropriate workflow process is followed to from start to finish Data Quality Monitor and review the Policy data input, ensure compliance with data quality protocolsResponsible for individual error rate and ensuring that this is in line with company standards & expectations Managing Relationships Support the Operations team by delivering a high quality service to the businessDevelop and maintain a strong, long-term relationship with underwriters along with their brokers by providing them with an excellent serviceWork closely with wider Operations team to ensure an aligned approach Risk and Controls Ensure all risks comply with regulatory and compliance checks, which in turn are all performed within the underwriting guideline adhering to all Local and Group guidelinesImplement and maintain process controls to ensure the quality of the output of your area within the function. Ensure documentation of the processes and output is accurate, up-to-date and accessible Process Improvement Make suggestions for process improvements within your roleEnhance and improve the effectiveness of the service and systems used in the Operations team and if needed participate in special underwriting projects if required Credit Control Accounting Queries - Reconcile and investigate accounting queries from Technical operations team including weekly reports and individual account queries Reporting MI Reporting - Understand reporting environment and assist with team KPI/Regulatory reporting when requiredAnalysis of data and/or preparing reports for own & underwriters purpose IT Ensure full understanding of IT systems utilised within roleAttendance of UK Key User Group to understand any changes to systems and provide input regarding these Skills & experience Previous experience within an insurance role, a basic level of understanding is requiredKnowledge of London Market; key practices and principles within the underwriting sector are desirable but not essential.Intermediate MS Office skills - Outlook, ExcelA-level or equivalent or higherWorking towards CII qualifications or similar industry recognised qualifications is desirable but not essential. This is an urgent role with a rapidly expanding and ambitious organisation and the company benefits include an excellent bonus, travel allowance and pension. Apply now!
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