Average Travel salary in Surrey

Music Travel CoordinatorWe've got our hands on a great opportunity for someone who is looking to take on a different position in the corporate travel industry. Our very special client is looking for someone to join one of their key, niche departments (music and touring) to support the very busy senior travel consultants with their work booking the travel for bands on tour.The role of Music Travel Co-ordinator will encompass a variety of duties that will ensure your days are busy and your mind kept active! Learning all about this specialised sector, you'll become an important part in this companies quest for providing an outstanding service to their clients at all times.A snapshot of the duties for this Music Travel Co-ordinator will include:Learning how to issue airline tickets and hotel documentationWorking together with the travel consultants on their range of tours as bands travel the world.Providing accurate, up to date and organised admin support which could include compiling rooming lists, updating traveller profiles etc.Liaising with airlines and hotels for things such as actioning special requests.Building relationships with hotels and chasing unpaid commissions.Booking web based airlinesThe role is Monday- Friday, fully working from home.We're looking for you to have a keen eye for detail and a personable nature with excellent communication skills over the phone and email. You'll have experience in the travel sector with a mind that thinks outside of the box!You'll be joining a company with 25 days holiday (plus bank holidays), wellness plans, ongoing support and development and much more!

We’re on the lookout for customer-focused, Travel Reservations Consultant to join our client’s growing team! If you enjoy providing an exceptional level of service, whilst helping customers plan unforgettable trips — this could be your perfect role!Based in our client's super smart West London office, successful candidates will be responsible for delivering high-quality sales and service support to customers via inbound and outbound calls. The role includes handling new reservations as well as online enquiries, ensuring customers receive accurate advice, efficient booking management and an excellent end-to-end travel experience while meeting individual and team sales targets.This is a fantastic opportunity to join an expanding and established travel organisation and on offer is a competitive salary of up to £32k plus bonus and industry benefits such as familiarisation trips and other industry incentives.This is a hybrid role, with a requirement of 3 days in the office, 2 from home. Hours of operation are between Mon - Sat 9am - 6pm.If you’re interested in finding out more, please apply online.Role of Travel Reservations Consultant:Handle customer enquiries efficiently, professionally and in line with SLAs.Provide accurate general and destination-specific travel advice for worldwide and European travel products.Organise and cost complex travel itineraries, ensuring all customer requirements are met.Deliver an exceptional customer experience on every interaction.Maximise sales potential on all calls by offering relevant ancillary products and servicesDemonstrate a strong sales focus, identifying customer needs and converting enquiries into confirmed bookings.Maximise sales potential on all calls by offering relevant ancillary products and services.Promote current campaigns, monthly incentives and other incentive programs.Make booking amendments accurately within the GDS system, ensuring compliance with airline rules and fare conditions.Resolve booking issues efficiently while maintaining customer satisfaction and retention.Perform general administrative duties related to reservations and call handling.Skills required for the role:Previous travel sales experience - essentialWorking knowledge of a GDS - Amadeus or Galileo / Travelport - essentialExcellent worldwide destination and airline knowledgeGood attention to detail and administration skillsStrong sales and customer service skillsAbility to work well both autonomously and as part of a teamIf you’re interested in learning more about this Travel Reservations Consultant role, please press the apply online button now!Not for you? Then please visit our website to view the other exciting roles we have available.Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs

Are you looking for a new challenge in Travel? Do you want a change from selling beach holidays? Then this is the role for you!We are looking for an Travel Expert to join an Adventure Travel Specialist in South West London. Our client specialises in the adventure and experience markets, they blend market leading technology with the best sales and service people in the travel industry.THE ROLE:We are looking for someone who wants to help people experience the world. Our client is on a fast growth plan and are looking for people who thrive in a changing environment. You'll be flexible, motivated, disciplined, ambitious, responsible and have the will and drive to succeed against the odds. You'll also take full ownership of your leads and customers with no limit on what you could earn.JOB DESCRIPTION:Promptly, accurately, and comprehensively answer customer enquiriesUse their mid-office to record all enquiriesDrive conversion as high as possible through your sales techniques and processDrive your repeat customer rate as high as possible through market leading serviceBe competent at all sales channels (email, phone, chat, and the odd walk in)Become an expert at using the phone systemEnsure when home working to have the right environment from which to workBe commercially minded and where possible increase commissions and/or use preferred providers and partnersBe familiar with the Package Travel Regulations and ATOLBe a good team memberCross sell into accommodation and transfers where possibleIdentify areas for improvement on the website and/or Terra Nova (their mid-office booking management system)Ask for help when requiredSKILLS REQUIRED:You're responsible and a self-starterYou're disciplined enough to manage yourselfYou are responsible enough to understand the protection of cash flow and keeping costs down.You know the difference between 'cheap' and 'good value'.You take ownership and live and die by your decisions.You don't need a manager because you're more than a manager.You solve problems.You hit deadlines.You're a great team member, you're good at communicating your plans, talking about problems, challenges, fun stuff, and bad stuff.You ask for help.You're honest and have integrity.You enjoy life.You set their own goals and strive to achieve them.You share your goals, progress, success, and failure with the team.You push yourself.You want to achieve something - to be able to say, 'I did that'.You recognize what the business is trying to do and align with our goals.You can make decisions based on brand values.You're not afraid of facing setbacks and coming up with solutions.You embrace help.We're looking for someone with a minimum of 2 years sales experience utilising chat, phone, and email.We'd prefer someone with experience in the adventure / activity / long haul sector.Ideally, you'd have experience in the travel sector including GDS and flight sales know how.You're competent in Word and Excel. THE PACKAGE:Offering a salary of up to £28,000 - £30,000 + commissionHybrid WorkingWorking hours are based on shift patternINTERESTED?Please follow the instructions to apply, attaching your CV or call email