Transport/ Operations Supervisor
An established same-day and time-critical courier business is seeking a Transport / Operations Supervisor to support its growing operation. With over 11 years of proven success across the UK and Europe, the company delivers bespoke transport solutions to blue-chip, tech, manufacturing and major event clients, including high-profile organisations and internationally recognised events. This role is ideal for a proactive supervisor with strong transport knowledge, excellent communication skills and a passion for delivering outstanding service in a fast-paced, time-sensitive environment.Same Day & Time-Critical LogisticsLocation: Heathrow (UB7) – must live within 30 minutesSalary: £30,000 – £40,000 DOE + bonusHours: 42.5 hours per week | Start between 6am–7am(Flexibility required to cover later shifts during holidays)The RoleWe are looking for an experienced Transport / Operations Supervisor (title flexible) to take ownership of a live, fast-paced same-day and time-critical transport operation based near Heathrow.This is a senior, hands-on role suited to someone who thrives under pressure, understands urgency instinctively, and can run a live transport desk in real time without supervision. You will be involved directly in day-to-day operations, supporting planners and operators, managing escalations, and making confident decisions that keep freight moving.This is not a desk-only management role. We need someone who leads from the front and wants to be part of the operation.Working HoursCore start time: 6am–7amOperation runs across three shifts: 6am–7am start9am start10am–11am startFlexibility is required to cover later shifts when required (e.g. holidays)What We’re Looking ForThis role is only suitable for candidates with proven experience in time-pressured, same-day road freight environments.Essential Experience & Skills5+ years’ experience in same-day courier, time-critical transport, dedicated road freight, air freight, or AOGPrevious experience operating at senior, supervisory, or management levelProven ability to run a live transport desk independentlyConfident making fast, correct decisions under pressureDeep understanding of: Vehicles and capabilitiesRouting and load planningUrgency and priority managementAble to step straight into live operations from day onePersonal AttributesExceptional attention to detail – non-negotiableStrong memory and operational awarenessCalm, composed, and logical under pressureHands-on and operationally focusedNatural leader who supports and guides planners/operators in real timeTakes full ownership of decisions, issues, and outcomesCommitted, hardworking, and motivated by performance and rewardA genuine team player who wants to get involved and make a differenceLocation Requirement (Important)This role requires local availability.Candidates must live within 30 minutes of UB7 (Heathrow area).Applications from outside this radius will not be considered.What’s On OfferCompetitive salary £30,000 – £40,000 (DOE)Performance-based bonusA senior, trusted role within a specialist same-day operationOpportunity to be part of a committed, fast-moving team where effort is recognised and rewarded
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