Average Technical Manager salary in Central London

About The RoleTeam – Technical Marketing, Content and SocialWorking Pattern - Hybrid – 2 days per week in the Vitality London Office. Full time, 37.5 hours per week. We are happy to discuss flexible working!Top 3 skills needed for this role: Ability to translate complex actuarial and technical insights into clear, engaging narratives for diverse audiences.Strategic leadership across marketing, product and partner functions to shape and deliver a global Technical Marketing plan.Strong stakeholder influence and communication skills, including working confidently with senior leaders and ExCo. What this role is all about:You'll direct and lead the team that turns Vitality’s data and behavioural insights into clear, compelling stories that resonate with real people and the organisations that support them. You’ll shape how we communicate our positive impact, translating complex concepts into engaging, accessible narratives that elevate the Vitality brand. You will support our growth across the UK, US and global partner markets, and inspire confidence among consumers, employers, intermediaries, partners and wider industry stakeholders. Your leadership will ensure that every message we share strengthens our purpose: to help people live healthier, longer, better lives. Key Actions Strategic planning: Lead the Technical Marketing function by shaping and delivering an annual plan that brings Vitality’s insights to life. This will be through market updates, analytical publications, accessible technical reports and engaging presentations for both internal teams and external audiences.Delivering launches and events: Oversee the creation and roll-out of launch, roadshow and campaign materials that help advisers and partners confidently communicate our products and purpose. Support our global partners through their launch cycles and play a key role in delivering high-impact CEO summits.Thought leadership: Create thought-provoking content white papers, reports, insight articles that positions Vitality as a leader in driving healthier, longer, better lives. Work with global partners to adapt and localise content for their markets and initiatives.Contribute to product development initiatives: Use real-world insight from market feedback, data and competitive trends to influence product development and ensure we continue to meet the needs of consumers, advisers and employers.Ensuring a consistent Vitality narrative, messaging and proof points: Partner with senior leaders across product, marketing and the wider business to define clear, compelling messaging and ensure it shows up consistently across all channels, assets and presentations. Maintain strong proof points that bring Vitality’s impact to life.Distribution support: Deliver engaging webinars and tools that help advisers understand our products in a simple, consumer-friendly way, empowering them to communicate value and drive adoption.Competitor and market analysis: Conduct deep market and competitor analysis to inform strategic decisions and support both Vitality and our global partners in staying ahead of industry shifts.  What do you need to thrive? A qualified ActuaryAt least 5 + years of technical experience within a Financial Industry with a proven track record of innovation, entrepreneurship, delivery and performancePrevious experience in marketing, product development or distribution related roleKnowledge and experience using industry tools for product analysisSignificant senior-level experience shaping strategy and driving resultsTo be comfortable communicating with all levels of Stakeholders including Group Exco members  So, what’s in it for you? Bonus Schemes – A bonus that regularly rewards you for your performanceA pension of up to 12%– We will match your contributions up to 6% of your salaryOur award-winning Vitality health insurance – With its own set of rewards and benefitsLife Assurance – Four times annual salary These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. If you are successful in your application and join us at Vitality, this is our promise to you, we will: Help you to be the healthiest you’ve ever been.Create an environment that embraces you as you are and enables you to be your best self.Give you flexibility on how, where and when you work.Help you advance your career by playing you to your strengths.Give you a voice to help our business grow and make Vitality a great place to be.Give you the space to try, fail and learn.Provide a healthy balance of challenge and support.Recognise and reward you with a competitive salary and amazing benefits.Be there for you when you need us.Provide opportunities for you to be a force for good in society. We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy.Diversity & InclusionAt Vitality, we’re committed to diversity and inclusion because it’s good for our employees, for our business, and for society. We welcome applications from individuals of all backgrounds, experiences, and perspectives.Vitality’s approach to sustainabilityVitality is a business that drives positive change. We reward people for making and sustaining healthier choices. But healthy people also need a healthy environment. To learn more please visit our Careers page.If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early. 

Technical Account ManagerLondon (Hybrid)£55,000 – £65,000 per annum (Dep Exp) Technical Account Manager for London MSP needed – we are seeking a relationship-focused expert to bridge the gap between our clients and our technical delivery teams. If you have a strong technical background in Managed Services but prefer building long-term client relationships over closing sales deals or fixing service desk tickets, this is the role for you. We are looking for a Technical Account Manager (TAM) to take end-to-end ownership of 8–12 small-to-medium customers. You will not carry a sales quota, nor will you be a hands-on engineer. Instead, you will be the trusted advisor who ensures our clients get the best from their IT investment. The Role You will act as the primary advocate for your clients, ensuring reliable service delivery and alignment between their business needs and our MSP delivery. Own the Relationship: Act as the primary technical point of contact for operational and senior stakeholders across your portfolio.Drive Strategy: Lead monthly and quarterly service reviews (QBRs) and produce 12-month technology roadmaps (focusing on M365, security, and connectivity).Manage Risk: Proactively identify risks in client infrastructure (backups, ageing hardware) and work with internal teams to resolve them before they become incidents.Master Communication: Serve as the escalation point for major incidents, managing communication calmly and effectively to keep clients reassured. What You Bring MSP Experience: You must have previous experience working within a Managed Service Provider. You understand the pace, the SLA structures, and the multi-client environment.Technical Literacy: While you won't be configuring servers daily, you need a broad technical understanding of Microsoft 365, endpoints, security tools, and connectivity to advise clients credibly.Structured Approach: You are organized and capable of managing roadmaps, risk registers, and service reviews without micromanagement.Communication Skills: You can translate technical concepts into business benefits for non-technical stakeholders. Benefits Salary: £55,000 – £65,000 (Dependent on experience)Working Pattern: Flexible / Hybrid working options.Development: Clear progression path within the TAM function + dedicated training budget.Package: Pension contribution, 25 days holiday (plus bank holidays), company laptop, and mobile. This is not a sales role and it is not a Service Desk role. It is a strategic service delivery role for a professional who cares about client retention and technical excellence.

Parachute in as an RTS Expert: Solve Complex Compliance ChallengesAre you a technical compliance ace who thrives on tackling the trickiest regulatory puzzles in the gambling industry? This fractional role lets you flex your expertise without the constraints of a full-time position.This is a consultancy-style role, engaged as and when expert guidance is required — ideal for someone operating independently or alongside other client work.What's requiredWe're supporting a UK-regulated gambling software provider to appoint a Technical Compliance Consultant (RTS) on a day rate contract basis. You'll be the go-to expert for interpreting and implementing UK Gambling Commission RTS requirements from a technical perspective.What you'll be doingReporting to the Compliance Director, you will:Translate RTS requirements into robust technical controlsEnsure systems, games, and processes meet regulatory standardsOversee RNG and virtual game testing and certificationManage certification, re-certification, and release approvalsLiaise with external testing labs and internal development teamsSupport incident investigations, audits, and regulator queriesImplement logging, monitoring, and audit-ready traceability standardsWhat we're looking forProven, hands-on experience with RTS and UKGC requirementsStrong background in RNG-based games (casino, slots, virtuals; sportsbook exposure a plus)Ability to operate independently as a trusted technical authorityClear communication skills to bridge regulatory and technical teamsWork ArrangementsFlexible location (London / Isle of Man / Remote / Home Based). Hours and days engaged will vary depending on need, with longer-term scope as additional jurisdictions come online.There is a competitive day rate on offer which is negotiable depending on your skills and level of experience.Ready to be the RTS hero? Apply now and bring your expertise to the forefront of gambling compliance!