Average Technical Analyst salary in Norfolk

Technical Support Analyst (3rd Line) Location: Norfolk Job Type: Full-time (includes on-call/shift work) The Role Provide second and third-line technical support, managing capacity and proactively monitoring the organization's IT infrastructure. You will supervise other analysts and act as a technical lead for complex system investigations and upgrades. Essential Skills & Qualifications Certification: MCP or MCSE (Windows 2003-2012).Education: Relevant Degree, HND, or HNC in a technical discipline.Server Infrastructure: Expert support for Windows Server (2003-2012) and OS builds for Windows 7/10.Networking: Strong knowledge of LAN, TCP/IP, x400, and RS-232.Backups/Security: Management of enterprise backup/restoration (Oracle/AIX) and anti-virus/patching technologies.Specialized Systems: Support for MS SQL Server, Web Server products, and multi-user database applications like the ICE system. Key Responsibilities Provide 3rd line technical support for the onsite helpdesk.Manage the onsite Citrix Service Farm.Plan and supervise maintenance and installation work with contractors and system architects.Perform system performance investigations and capacity analysis.Participate in the on-call rota as required. If interested, please apply with your updated CV. Randstad Technologies is acting as an Employment Business in relation to this vacancy.

Technical Support Analyst (3rd Line) Location: Norfolk Job Type: Full-time (includes on-call/shift work) The Role Provide second and third-line technical support, managing capacity and proactively monitoring the organization's IT infrastructure. You will supervise other analysts and act as a technical lead for complex system investigations and upgrades. Essential Skills & Qualifications Certification: MCP or MCSE (Windows 2003-2012).Education: Relevant Degree, HND, or HNC in a technical discipline.Server Infrastructure: Expert support for Windows Server (2003-2012) and OS builds for Windows 7/10.Networking: Strong knowledge of LAN, TCP/IP, x400, and RS-232.Backups/Security: Management of enterprise backup/restoration (Oracle/AIX) and anti-virus/patching technologies.Specialized Systems: Support for MS SQL Server, Web Server products, and multi-user database applications like the ICE system. Key Responsibilities Provide 3rd line technical support for the onsite helpdesk.Manage the onsite Citrix Service Farm.Plan and supervise maintenance and installation work with contractors and system architects.Perform system performance investigations and capacity analysis.Participate in the on-call rota as required. If interested, please apply with your updated CV. Randstad Technologies is acting as an Employment Business in relation to this vacancy.

3rd Line Technical Support Analyst Norfolk - 5 days on site | 3 Month Contract | £25.21 per hour A high-profile public sector organisation is looking for an experienced Technical Support Analyst to join a dedicated IT technical team within a leading healthcare provider. In this pivotal position, you will manage 2nd and 3rd line support to ensure the organisation's IT systems have sufficient capacity to run smoothly and remain secure. You will also hold the following responsibilities: Set up and fix central Windows servers manage the digital platforms that allow staff to work remotelyTaking care of system alerts, keeping anti-virus software up to date, and ensuring all servers have the latest security fixes installed. The successful candidate will possess a strong analytical mind and the ability to operate independently in a fast-paced setting. Degree or IT QualificationA strong understanding of LAN and WAN technologies including TCP/IP and DNSExperience with supporting microsoft server products2nd and 3rd line support experiencePrior experience of working in public sector or NHS Norfolk - 5 days on site | 3 Month Contract possible of extension | £25.21 per hour If you have prior experience providing IT Support to end users within a public sector setting or healthcare environment then this is the perfect opportunity for you. If the above seems of interest to you then please apply directly to the AD or send your CV to Randstad Technologies is acting as an Employment Business in relation to this vacancy.