About the job BUSINESS ANALYST Hybrid working in Chester Up to £50,000 (DOE) * Join a well-established financial services providing company with a strong UK and European presence * Hybrid working model 3 days a week in Chester * Work across enterprise systems, financial applications, Salesforce and customer facing platforms ABOUT THE CLIENT Due to continued growth, we're working with a leading financial services organisation who're looking to add a Business Analyst to the team with 2 years or more experience. The business is well-established, highly regulated, and known for its collaborative agile culture and strong investment in technology. This role sits within a mature IT function supporting business critical systems across lending, finance, and customer operations. THE BENEFITS * Hybrid working environment * Exposure to complex, enterprise level systems * Opportunity to influence product and process decisions * Collaborative, agile-focused technology team * Stable organisation with long-term growth plans THE BUSINESS ANALYST ROLE As a Business Analyst, you'll act as a key bridge between technology and the wider business. You'll work closely with stakeholders to understand complex business problems, translate requirements into clear, actionable outputs, and support delivery across a broad range of technology initiatives. This role has a strong solution focus, covering financial systems, management information, BI tools, API integrations, CRM platforms, and customer-facing applications, as well as non IT operational improvement projects. Key responsibilities include: * Working closely with stakeholders to gather requirements, manage expectations, and prioritise needs * Creating and maintaining epics, user stories, and tasks within Agile delivery tools * Supporting product prioritisation and decision making through business value analysis * Leading refinement sessions and ensuring work items are delivery-ready * Conducting impact assessments and aligning requirements to business objectives * Supporting testing, compliance, security, and GDPR considerations * Planning and managing pilots and rollouts through to go-live * Defining and tracking KPIs, and reporting progress and risks to stakeholders BUSINESS ANALYST - ESSENTIAL SKILLS * 2+ years' experience in a Business Analyst or Systems Analyst role * Experience working across multiple integrated systems in an enterprise environment * End-to-end delivery experience, from requirements gathering through to implementation * Strong stakeholder management and communication skills * Excellent attention to detail with the ability to analyse complex problems * Comfortable working in Agile delivery environments DESIRABLE (NOT ESSENTIAL) * Experience within financial services or regulated environments * Salesforce CRM experience * Experience working closely with Developers and Product Managers * Exposure to process analysis and continuous improvement initiatives * Confidence engaging with senior stakeholders TO BE CONSIDERED Please either apply through this advert or email me directly via . For further information, please call or . By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLS Business Analyst, Systems Analyst, Agile, User Stories, Requirements Gathering, Stakeholder Management, Financial Systems, Salesforce, API Integration, BI Tools
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