SERVICE DELIVERY COORDINATOR | TELECOMS | Kings Hill Salary up to £32,000 (DOE)Role based in Kings Hill, KentEntry-to-mid level position with clear progression into operations, billing, or service deliveryHands-on, process-driven role with daily customer and stakeholder interaction ABOUT THE CLIENT Due to continued growth, we are supporting a well-established UK connectivity and network services provider operating across infrastructure, construction, and engineering environments. The business delivers resilient networking solutions across fixed line, satellite, wireless, and mobile connectivity. This is a stable, revenue-generating organisation with a strong reputation for service delivery, resilience, and operational excellence. THE BENEFITS Salary up to £32,000 (DOE)Stable, long-term role within an established businessExposure to multiple connectivity technologiesClear internal progression opportunitiesCollaborative, close-knit team environment THE SERVICE DELIVERY COORDINATOR ROLE This is a hands-on, operational role sitting between customers, internal teams, and third-party suppliers. You will be responsible for managing customer orders from order form through to service go-live, coordinating deployments, monitoring progress against SLAs, and acting as a key point of contact for provisioning and billing queries. The role is fast-paced, high-volume, and process-driven, ideal for someone organised, calm under pressure, and comfortable managing multiple priorities at once. SERVICE DELIVERY COORDINATOR ESSENTIAL SKILLS Strong customer service and stakeholder management experienceConfident and professional telephone mannerExcellent written and verbal communication skillsAbility to work under pressure in a fast-paced environmentStrong organisational skills and attention to detailGood working knowledge of Microsoft Office (Outlook, Excel, Word)Comfortable following defined processes and proceduresProactive mindset with the ability to prioritise tasks DESIRABLE (NOT ESSENTIAL) Experience in telecoms, ISPs, MSPs, or network servicesExposure to provisioning, service delivery, or order managementExperience using CRM or billing systemsLiaising with third-party suppliers or carriers TO BE CONSIDERED Please either apply through this advert or email me directly via By applying for this role, you give express consent for us to process and submit your application to our client in conjunction with this vacancy only. KEY SKILLS Service Delivery, Operations, Provisioning, Telecoms, Customer Service, Stakeholder Management, Order Management, CRM, Billing Support, Microsoft Office, Process-Driven Environments
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