Average Support Specialist salary in Manchester

Product Support Specialist (Paraplanner)Location: RemoteSalary: Salary up to £45,000An exciting opportunity has arisen for a Product Support Specialist to join a fast-growing, technology-led financial planning business. This fully remote role is ideal for an experienced paraplanner or financial planner who enjoys combining technical financial planning knowledge with technology, training and client support.Reporting to a senior product leader, you will play a key role in driving user adoption of an innovative cashflow modelling and financial planning application, acting as the main point of contact for UK-based financial planners and advisers.Role OverviewAs Product Support Specialist, you will provide in-depth functional support to end-users, helping them model a wide range of financial planning scenarios using the platform. You will also contribute to user education through training materials, knowledge base content and live online training sessions.Key ResponsibilitiesAct as the primary point of contact for UK financial planners and advisers using the applicationProvide detailed functional support, answering queries and demonstrating how to model complex financial planning conceptsDrive user adoption in line with the business’s mission and strategyDevelop, maintain and enhance training programmes and support materials, including:Knowledge base articlesIn-app guidance and help toolsTraining and explainer videosDeliver online user training sessions and host webinarsProvide ongoing user coaching, either directly or via suitable learning resourcesCapture and collate user feedback and collaborate with product and development teams to support continuous improvementParticipate in cross-functional working groups and projectsMaintain up-to-date knowledge of UK financial planning concepts, tax changes and budget legislationSkills, Experience & QualificationsEssentialDegree-level education or equivalent experience within financial servicesPrevious experience as a Paraplanner or Financial Planner in the UK marketExperience using cashflow modelling tools such as Voyant, CashCalc, XTools+ or IO PlanningFinancial planning qualification (Diploma, CFP, or working towards)Strong understanding of UK financial planning conceptsExcellent written and verbal communication skillsConfident presenting and explaining complex concepts to industry professionalsStrong analytical and problem-solving skillsAbility to manage competing priorities and deadlinesComfortable working independently in a remote environment while collaborating with wider teamsHigh attention to detail with a willingness to learn and adaptWhat Will Help You SucceedA collaborative and relationship-driven approach with internal stakeholdersStrong communication skills with an empathetic, solution-focused mindsetA genuine passion for financial planning and improving access to quality adviceA keen interest in technology and new toolsConfidence in applying financial planning expertise within a tech-driven environmentWhat’s On OfferFully remote workingInclusive, high-performing company cultureSupportive leadership team with a strong growth visionOpportunity to join an expanding global businessCompetitive salary and benefits packageHow to ApplyApply today via NJR Recruitment, quoting the reference NJR16339Please note: Due to a high volume of applications, if your CV does not reflect the essential requirements, or you answer ‘no’ to key screening questions, we may not be able to contact you.

Payroll Specialist - 30 hours/week Location: Bolton- 1 day WFH Salary: circa £45,000- £50,000 FTE We're recruiting a hands on Payroll Specialst to join a well established company based in Bolton. This is a standalone role within the HR & Payroll team, giving you full ownership of payroll processing for salaried employees and responsibility for ensuring all staff are paid accurately and on time. You will be responsible for the efficient and compliant processing of payroll, oversee compliance and legislation and work closely with other departments, to provide a seamless payroll experience. Key Responsibilities: Process monthly payroll for salaried staff and directors and oversee weekly payrollManage pensions, statutory deductions, benefits and contractual changesHandle month-end and year-end reporting (P60s, P11Ds) and support auditsProduce reports and analysis to support management decision-makingEnsure compliance with payroll legislation and maintain high standards of accuracyStreamline and continually improve payroll processesBuild and maintain strong relationships with stakeholders Candidate Requirements: Experience of dealing with difficult and sensitive situations in a diplomatic and professional mannerUp to date knowledge of UK payroll legislationExcellent organisational skills, ability to prioritise and delegateAbility to lead payroll to meet multiple deadlines.Experience of in-house payroll processing is essentialHighly accurate and detail-oriented, with ability to work independentlyExperience with Sage Payroll and within a FMCG industry is highly desirable Please send a copy of your CV for consideration.

Microsoft Dynamics365 Technical Support Specialist (F&O) - Manchester City Centre - Retail & Manufacturing - Basic salary of up to £65,000 plus full benefits package Hays have partnered with a leading local retailer and are exclusively supporting in their recruitment of a D365 Technical Support Specialist to join their team on a permanent basis. With a full D365 implementation scheduled, our client is looking to hire an internal resource that will work alongside their implementation partner to ensure the smooth operation, support, and continuous improvement of their Dynamics 365 applications. This person will work in tandem with the implementation partner, and will provide ongoing operational support and training, both internally and to external suppliers, aiming to troubleshoot and resolve issues with minimal disruption to the wider business. This person will also look to connect with stakeholders within the business, capturing requirements while acting as a bridge between the technical function and the wider business. This would be an excellent opportunity for an experienced Microsoft Dynamics support professional looking for their next permanent role, or an established D365 expert potentially looking at trading the unstable and demanding world of consultancy, for an internal SME opportunity. To ensure candidates are able to hit the ground running, we are asking that all applicants have a minimum of 2 years' experience supporting Microsoft Dynamics 365 (F&O) Our client can offer: A basic salary of up to £65,000 (DOE)25 Days annual leave plus bank holidays Hybrid working (Manchester-based office with free parking)Up to 7% matched pension contributions Staff Discounts and Friends and Family Discounts Interviews are scheduled for the week commencing 26/01/2026. For more information, or to apply, please contact Adam Russell on Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk