Average Support Specialist salary in City of London

LocationHybrid, London locationWhy work for us?Competitive salaryA workplace pension schemeHybrid working, with collaborative days in our office25 days annual leave (plus bank holidays), with options to purchase and sell up to 5 days holiday per year (pro rata)Support and investment in your personal development24/7 access to Employee Assistance Programme and Mental Health First AidersAbout usPremium Credit is the leading provider of insurance premium finance and a range of annually charged services in the UK and Ireland. We are a multi award winning business lending to millions of customers through a growing network of partners. Certified as a Great Place to Work, we are committed to delivering exceptional service and creating an inclusive workplace.The roleWe are recruiting a Sales Support Specialist to provide day-to-day administrative, sales operations and customer support for our sales teams. Reporting to the Sales Manager, you will work closely with colleagues across Sales, Operations and Service to ensure enquiries are handled promptly and accurately, supporting targets and service level agreements.You will;Respond to telephone, email and online sales enquiries, providing timely and professional service within SLA deadlinesSupport the sales team and partners as the first point of contact for sales-related enquiries and follow-up activitiesAccurately input and maintain customer and sales data within core systems from multiple sourcesPrepare and distribute sales reports and daily activity logsLiaise with internal teams (Operations, Credit, Compliance) to resolve queries on first contact where possibleSupport and prepare administrative contract changesManage a personal workload, prioritising tasks to meet deadlines and individual targetsIdentify opportunities to improve processes and contribute to team initiativesWho we’re looking forWe are looking for a customer-focused individual who thrives in a busy environment and enjoys working as part of a team. You will be organised, accurate and able to work to deadlines while maintaining high standards of service.To be successful you will;Demonstrate strong numerical and analytical skillsHave excellent written and verbal communication skillsShow a focus on providing exceptional customer serviceBe adaptable and able to work under pressure to meet SLAs and targetsHave previous customer service experience within a demanding customer portfolioAdditional informationWe’re committed to providing reasonable adjustments or accommodations for applicants, so if you need assistance or support during the recruitment process, please let us know on the application form or by sending an email to If you're made an offer of employment you'll be required to prove your eligibility to work in the UK before you start work. You must reside in the UK from the start date of this role; unfortunately we are unable to provide visa sponsorship at this time.To ensure you can work from home efficiently you'll be asked to provide your internet speed at the application stage.Premium Credit are an equal opportunities employer with a strong and passionate commitment to Diversity, Equality and Inclusion in the workplace. We welcome applications from all sections of the community and encourage people from all backgrounds to apply. We are open to part-time working and job share.By submitting your application, you agree that Premium Credit may collect your personal data for recruiting and related purposes. To view our Privacy Notice please go to: All postholders will be subject to appropriate pre-employment vetting procedures and a satisfactory Disclosure & Barring Service (DBS) check prior to appointment.Please note, we reserve the right to close this vacancy early if we identify a number of suitable candidates. All applicants will be advised if the vacancy closes early.We're not engaging agency support for this role and respectfully ask that agencies do not submit unsolicited candidate details to Premium Credit Limited in relation to this role.

Join our dynamic team as a Compliance Specialist and play a vital role in ensuring regulatory excellence across our investment management operations. This is your opportunity to contribute to a forward-thinking organisation committed to upholding the highest standards of compliance, risk oversight, and regulatory integrity within a rapidly evolving financial landscape. You will provide expert second-line compliance services, support governance processes, and collaborate closely with senior stakeholders to embed a strong compliance culture.What You’ll Bring:Proven experience in compliance within investment management sectors or in an ACD environment.Strong understanding of regulatory frameworks including FCA rules, COLL, COBS, CASS, MIFIDPRU, and INV-PRU.Exceptional report writing and communication skills with the ability to produce clear, professional documentation.Analytical mindset with strong problem-solving, judgment, and decision-making abilities.Ability to work autonomously while effectively collaborating with diverse teams and external parties.Preferred Education & Experience:Relevant professional certifications (e.g., ICA, CIM, or equivalent) are advantageous.Demonstrable experience in risk monitoring, assurance, and regulatory reporting.Experience with financial crime frameworks and risk management principles.Familiarity with depositary and regulator interactions.Flexibility to adapt to evolving regulatory demands.A proactive approach to managing compliance risks and escalating issues.Commitment to working in line with regulatory standards and internal policies.If you are ready to make a difference in a pivotal compliance role and thrive in a collaborative, impactful environment, we encourage you to apply now. Take the next step in your career and become part of a driven team working towards regulatory excellence and operational integrity.

Your new companyMy client, a global biopharmaceutical company with a goal of contributing to healthcare innovation and environmental sustainability and which is focused on improving people's quality of life, specialising in Oncology, neurology and rare diseases, and has a position available for a Contracting Specialist Coordinator to join their Medical Communications Capabilities & Education (MCCE) team on a 6-month initial contract.Remote6 Month + ContractINSIDE IR35- PAYE up to £45.69 p/h- Umbrella up to £60 p/hYour new roleAs the Specialist Coordinator, you will be responsible for the end-to-end management of contracts with external stakeholders: Health Care Professionals (HCPs), Health Care Organisations (HCOs), Patients and Patient Organisations (POs), supporting Global Medical Affairs (GMA), Global Product & Portfolio Strategy (GPPS) and Global Research & Development (R&D) activities.As the Specialist Coordinator, you will apply the defined process for each contract category and follow a defined escalation process where required. You will be responsible for close collaboration with internal and external stakeholders to drive the most efficient and effective delivery of the contracting process and be responsible for effective communication and collaboration with all stakeholders to achieve this.Internal collaboration is a key element of the role, and key stakeholders will include Legal, GMA, Therapeutic Area teams, Business Ethics and country teams.What you'll need to succeedPrevious experience in the life sciences industry. (PQE 4 years+)Excellent Project management experience and experience working with Health Care Professionals (HCPs), Health Care Organisations (HCOs), Patients and Patient Organisations (POs) is required.Ability to work cross-functionally and develop good working relationships.Highly motivated, with strong work ethic, communication skills and organisational skills.Ability to advise, negotiate, recommend, and influence across all business levels.Assertive and able to play an active role in internal and external meetings.Excellent planning and time management skills to prioritise and deliver a high volume of contracts during peak periods.Process oriented, strong on process enhancement and able to manage high volumes of contracts in parallel.What you need to do nowBefore you apply for this position, it is vital that you are in possession of a UK passport or relevant visa to work without restrictions in the UK and must be based in the UK.To apply for this position or if you want to discuss other roles that we are working on, please do not hesitate to contact Roberta Atkins on