Average Support Manager salary in City of London

Business Support and Planning Manager(Consultation and Grid Manager)LondonHybrid working meaning two days in and three from home. Permanent Full time - 35 hours £50,000pa - £55,000pa depending on experience Join the ICAEW as Business Support and Planning ManagerAt ICAEW, you'll be part of an organisation that's shaping the future of business, finance and the accountancy profession on a global scale. Our bold 2030 Strategy puts members, innovation, sustainability and trust at the heart of everything we do-creating an exciting, forward-looking environment where your work has real impact. We invest in our people through our benefits package, continuous development and a supportive, inclusive culture that empowers you to grow and thrive. If you're looking for a role with purpose, influence and opportunity, ICAEW is a place where your future can truly take shape.Business Support and Planning Manager Role ProfileThe Policy Manager (Consultation and Grid) will play a central role in shaping ICAEW's external voice by managing the process of high-quality consultation responses and ensuring consistency of messaging across the organisation through the management of ICAEW's 'grid'. This role will coordinate policy content and communications across all areas of the Institute, ensuring ICAEW's voice is timely, authoritative, and has impact with its engagement with government, regulators, parliament, and other stakeholders.Business Support and Planning Manager Responsibilities include:Lead the process for managing ICAEW's responses to government, regulatory, and parliamentary consultations. Coordinate input from technical experts, members, committees, and policy colleagues to produce authoritative, well-argued submissions.Manage the ICAEW "policy and comms grid" of messaging, publications, announcements, and events, ensuring alignment across departmentsDevelop and maintain ICAEW's key policy messages, ensuring clarity and consistency across outputs. Support Public Affairs colleagues by providing policy content for political and regulatory engagement.Business Support and Planning Manager Candidate ProfileRequirements include:Exceptional experience in policy development, ideally within a membership body, regulator, trade association, or professional services environment. Proven ability to draft and review clear, persuasive, and evidence-based consultation responses. Excellent organisational skills with experience of managing cross-organisational coordination. A high level of communication skills, both written and verbal, with attention to accuracy and consistency. Ability to build collaborative and positive working relationships across teams and manage competing priorities.For the full role profile please click the document attached.Why work for us as Business Support and Planning Manager?We want you to enjoy your work and flourish in your role.Our working environment is friendly and supportive, and we encourage everyone to understand personal differences and treat each other with respect.We are a diverse organisation, employing skilled and motivated people from all backgrounds and helping them to reach their full potential, through training and development.Sustainability is important to us, and we work hard to reduce our carbon footprint, whether that's in our buildings through lighting and heating, or encouraging staff to recycle and reduce paper consumption.Our employee benefits include:* A substantial suite of training and development* Flexible working arrangements* A generous benefits package which includes gym discounts, pension plan, season ticket travel loans and health and dental plansWe are a disability confident employer.Should you feel that you have the relevant skills for this Business Support and Planning Manager at the ICAEW then please follow the link below to complete our simple 20 minute application form on our own website using a laptop only. Please also be aware that Business Support and Planning Manager has been called Consultation and Grid Manager internally and we have only amended the title for adertising and attraction purposes. They are one and the same role.

Case Support Manager (Unsecured lending)Salary: up to £35k plus performance bonus Location: London- Liverpool Street (4 days in office, Fridays WFH)The RoleThe Case Support Manager will: BDM Support:Answers and handles phone calls from brokers (when BDMs in meeting/on other calls)Chases the gathering of stips directly with the brokerSends and chases contracts directly with the customerSupports BDM with conversion of lower value/ lower Risk Grade offers – directly with brokers UW support:Verifies key legal, identity, contact, and banking details against source documentation. Confirm all stips received prior to funding, and SF is fully updatedEnsures all bank details are clearly shown in the system and have been validated prior to pay-outFinance support:Ensure we have full information needed for pay-offs to other lenders and these details are all loaded to SF (account name, sort code, account number, amount, reference)Check that DD Mandate will be set up in all cases (there are still deals being posted to RTF channel with no DD mandate setup). Set stage to "Ready to Fund" (there are still deals being posted to RTF channel with the stage not being set correctly)Knowledge, Skills and AbilitiesSuper organisedStrong communicator Excellent attention to detailIdeally experienced in working with financial dataConfident about the ultimate value of his/her decisionsHandles pressure, and thrives in fast moving environmentActive learner interested in applying Company standards to transactionsEffective team player with the ability to work independently, exercise initiative and take ownership of projectsCommitment to continuous improvement Sense of accountability and pride in his/her workAbility to communicate urgency, while working with detailed process requirementsAbility to drive a processExcited about the prospect of working for an ambitious, fast-growing companyOpportunity to develop into BDE/BDM/Direct Sales or get more responsibilities in a Sales Support role

A remarkable organisation that aims to secure a sustainable environment on a global level is looking for a skilled Polish speaking Regulatory Administrator and Client Support Officer. This is a permanent contract to start ASAP, working 35 hours per week on a hybrid scheme, from the office in central London 50% of the time and from home 50%.Your responsibilities will include: Being the main point of contact for clients and stakeholders, ensuring smooth communication at all times Ensuring all product materials are accurate and are documented efficiently and correctly on the database Maintaining and updating all project files and project documentsAbout you:  In order to succeed in this role as, you will need a solid background in client communication, problem solving, and administrative support, ideally within an NGO or international institution. You will be self-motivated, dynamic and will be able to take initiative in order to achieve the desired results in this rewarding role. You will be required to be fluent in both Polish and English, as you will be interacting with clients in the Polish speaking region. This vacancy would be suitable for a professional and dedicated Polish speaker who is seeking to develop within a respected organisation where you can really add value to your role as well as make a difference to the environment. Profile:Required to be fluent in Polish, written and spokenAdditional fluency in English, both written and spokenPrevious experience in client facing roles, customer support or customer service within a large/international institution, governmental, regulatory or otherwisePrevious skills in organisation, administration, project coordination or data entry are essentialExceptional IT skills, especially in Microsoft programs (Excel, PowerPoint, Outlook) and Adobe Demonstrable skills in client-focused, but administrative and process-driven roles Able to work well in a fast-paced environment as well as independentlyHigh levels of accuracy To apply, please send your CV in English and in Word format to Marie-Anne. languagematters is acting as an employment agency in relation to this vacancy.