Average Software Engineer salary in Crawley

Position: Full time – permanentLocation: Gatwick / HybridAre you looking to develop a career within IT as a System Support Engineer? Are you a self-starter with experience troubleshooting Windows 10 & 11, Microsoft, hardware, networks and administrating Entra ID (Azure ID) and Active Directory?If so, we have an exciting opportunity within our IT Operations team, reporting directly to the System Support Manager. You will be responsible for dealing with technical support requests from all users within the business, liaising with other System Support Engineers and assisting with the maintenance and security of our network. You will work within our ticketing system triaging, troubleshooting and directing requests as required.What you’ll be doing:Providing support to help users solve technical issues with their computers, both hardware and software and ensuring support requests are handled in an effective and efficient mannerLiaising directly with end users to resolve any problems, as directed by the System Support Manager to maximise user satisfaction with the resolution of incidentsWorking within a team to triage problems and either work on them directly, escalate to another Engineer, or direct to another teamLogging technical support requests over the telephone or by emailUsing remote control tools and technologies to assist end users as requiredAdhering to the Service Level Agreement provided to the BusinessInducting new starters to provide them an introduction and overview of our systemsDocumenting systems and procedures as implemented for and on behalf of the BusinessWorking across teams and within projects when the appropriate resource is requiredOccasionally traveling to our other UK offices and onsite events to provide support as the business demandsWhat you’ll need:Previous experience in an IT support-related roleExperience troubleshooting software (Windows 10 and 11), networks (wired & Wi-Fi) and fault diagnosis of hardwareKnowledge of Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint) is essential with experience of Microsoft 365 (deployment, troubleshooting, Mail Flow Analysis, etc)Experience administrating Entra ID (Azure ID) and Active Directory, including Group Policy management and assignmentAbility to demonstrate practicing knowledge of Windows 10 and Mac OS X, with previous Apple Mac OS X experience desirableKnowledge or experience with Adobe Creative Cloud Applications is desirableAbility to demonstrate previous experience with and knowledge of GDPR is highly desirableExcellent time management and organisational skills with the ability to keep accurate records, prioritise and multi-taskStrong administration skills with great attention to detailEnthusiastic, self-motivated and proactive with fantastic teamwork and communication skills, both written and verbalStrong interpersonal skills to cultivate positive relationships with both internal and external stakeholders, supporting colleagues and the ability to ensure a supportive and effective requester experienceAble to demonstrate a calm, patient and empathetic approach when assisting users with the ability to adapt and be flexible as requiredAbility to use own initiative and comfortable in situations with a requirement to think critically, question and determine when to seek guidance or escalate a potential problemA passion for exploration and learning of new tools and technologiesWillingness to travel to our other UK offices and onsite events as requiredCompany Benefits and Initiatives Include:25 days annual leave in addition to bank holidays – increasing by one additional day after 6 years, up to a maximum of 30 days.An additional day of leave for you to take on a cultural celebration day or on your birthday if you like. A day for you! At William Reed, we call this our “MeDay”.A volunteer day to take for supporting a chosen charity and giving back to the community.Opportunity for hybrid workingContributory PensionLife Assurance SchemeGroup Income ProtectionEnhanced family-friendly leave pay entitlementsWellbeing benefits, including: A health care cash plan, Employee assistance programme, Virtual GP service and Access to health & wellbeing resources and tools.Cycle to Work SchemeElectric Car SchemeWhy work for usWe provide a supportive work environment and are committed to maintaining a healthy work/life balance for all of our employees. Working for William Reed means that you will be joining a stable organisation that is committed to developing its employees and brands.We warmly welcome and encourage applications from talented individuals of all backgrounds and characteristics.If you need any support in accessing this opportunity, please do not hesitate to discuss this with us.

Are you looking to benefit from a new career in Software Development?Skills shortages in the IT sector is driving the need for qualified, entry-level career seekers and career changers.We help place graduates from this programme in top UK companies and organisations needing to employ entry-level software development staff that can hit the ground running with up-to-date skills gained from this programme.The best part is you will not need any previous experience as fully accredited training, which includes tutor support and mentoring, provides you with the skills, practical knowledge, and qualifications for you to secure a professional job and career in coding. You will also have the reassurance of a job guarantee (£25K-£40K) upon completion.Whether you are working full-time, part-time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months (step 1 to 4 below). Your job and career goals are completed in four simple steps.Step 1 -HTML and CSS Online Training (*12 weeks)The first step is completing a selection of professional and industry-recognised courses. We have carefully selected these courses to give you the most out of both your learning and employment journey.HTML Essentials (6 weeks)CSS Essentials (6 weeks)The training is delivered via multimedia rich video tutorials, presentations, and quizzes through a portal that you study online from anywhere you choose. You will also be assigned an expert tutor and a support mentor to help you throughout your training.Once the HTML & CSS courses are complete, you will be ready to move forward.Step 2 -Online Training (*12 weeks)The second step includes a selection of more advanced courses to get you up to speed.Learn the Command Line (1.5 weeks)Learn Git & GitHub (1.5 weeks)Learn JavaScript (1.5 weeks)Learn Python 3 (1.5 weeks)JavaScript forms the foundation of almost everything you see on the Internet, so it will be essential! Python is highly versatile. You can use it for both small and complex tasks, and it is used across many different industries.Step 3 - Build a Portfolio Website Project (1 week)Additional CoursesAWS Certified Cloud PractitionerMicrosoft Certified: Azure Administrator AssociateStep 4 -Entry Level Development placement (£25K - £40k)We work with you to secure your first role in software development, website administration or programming, with a starting salary of anywhere between £25K - £40k. While working in your first role, we will release your second batch of training which is specifically designed to increase your development knowledge to help you develop your career further to become a software developer.We have been helping career changers and new career seekers gain new careers since 2009 and we are a CompTIA Gold Partner, accredited by the BCS (Chartered Institute of IT/ British Computer Society) to ensure we provide the highest levels of training.In addition, we are also ELCAS approved to help members of the Armed Forces, Service Leavers and Veterans gain rewarding careers in IT and Cybersecurity.Job GuaranteeDue to the success of this programme and the skills shortage of entry-level development staff, we can guarantee you will secure a job upon completion of your study programme, or we will refund you 100% of your course fees back. This is subject to our terms of learning/ terms of business.Enthusiastic about starting a career in coding? Apply now and one of our friendly advisors will be in touch.Keywords: Website, Web Developer, Business Development, Website, Web Design, Front End, Back End, Full Stack, Computer Programmer, Computer Systems Engineer, Systems Analyst, Programmer Analyst, Database Administrator, Front-end Developer, Mobile App Developer, Software Developer, Data Scientist, Cloud Engineer.

Trainee Engineer Redhill £30,000 - £40,000 Basic + Great Training Programme + Overtime (£10,000 - £15,000) + Clear Progression routes + Growing Business + IMMEDIATE START Are you looking for a Trainee Engineer role as a hands-on individual wanting to build a long-term career as a Field Service Engineer within a growing engineering business? This is a fantastic opportunity to join a well-established and expanding company within the entrance solutions industry, where trainee engineers are heavily invested in, trained properly, and promoted internally. You'll start as a Trainee Engineer and progress step-by-step into a fully skilled Field Service Engineer and beyond longterm as your skills and confidence develop while earning well with overtime. From day one, you'll receive structured training and a route to progress. As your skills develop, you'll move into a field-based role, take on more responsibility, and significantly increase your earnings through overtime. With strong support, this role offers long-term stability, progression, and excellent earning potential. If you're looking to become a Field Service Engineer the right way, this is the role for you. This Trainee Engineer Role Will Include: Trainee Engineer role with a clear pathway to Field Service EngineerFull training on servicing, repairs, breakdowns, and fault-findingWorking on automatic gates, barriers & access control systemsLots of overtime available to significantly boost earningsProgression into Field Service Engineer, then senior roles The Ideal Trainee Engineer Will Have: Hand tools and power tools experienceApprentices welcome to apply A strong desire to progress into a Field Service Engineer roleFull driving licence requiredMust be commutable to London / Crawley and surrounding Apply now or call Georgia on for immediate consideration!Keywords: trainee engineer, junior engineer, field service engineer, service technician, automatic doors, gates and barriers, access control, croydon, london, redhill, crawley, epsom, horsham This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are those of an Employment Agency. Please visit our website at futureengineer.co.uk to view other positions we are currently handling. Future Engineering Recruitment Ltd can only accept applications from candidates with a valid legal permit or right to work in the United Kingdom. Candidates who do not have this right, or are awaiting approval, should not apply.