Average Service salary in London

At TSB, we're all here to give money confidence to our customers and communities. Wherever you work in TSB, you can make a real difference to your career, our business, and the wider community.We are looking for someone who is passionate about customer experience.How you’ll make a differenceAs a Money Confidence Expert, you’ll help personal and business customers build confidence in using the different ways they can bank with TSB. You’ll show and help them get the most from their channels of choice, so their everyday banking is easy and convenient. Through face-to-face interactions, telephone and video banking, you’ll build and deepen customer relationships by getting to know about them and their unique needs. Being responsible for responding to customer enquiries, addressing their needs, and proactively educating them about our products and services in the most convenient way for the customer. By going the extra mile and offering them financial support that might even change their lives. Building a great relationship, adding that personal touch and making them feel that TSB is the only bank for them.What you’ll bring• Be great with people; provide exceptional customer service in person, through video calls, and over the phone.• Have a flair for understanding what customers need and the best way to support them with their current and future goals.• Ability to help answer questions and sort out problems.?• Be a strong team player with a collaborative approach, working together to improve overall customer satisfaction.• Embraces Digital. Develop a comprehensive set of skills, knowledge and behaviours to be proficient at educating and assisting customers to digitally self-serve using their own device or branch tablets with our online banking and mobile App.Location • Candidates must be able to commute to other branch locations, typically, a journey from home to work of up to 1¼ hours or approximately 25 miles is considered to be reasonable by TSB.What we offer in returnWe’ll pay you a base salary of £27,800 from day one, and an excellent benefits package which includes:• Extra 9% of your salary (£2,502) to either take as cash in your pay or to spend on flexible benefits (dental plan, cycle2work, buying extra holidays, etc.)• Variable Pay Award (5%/£1,390 (on target) based on company performance.• Fantastic company pension - TSB contributing up to 13%• 25 days holidays (plus bank holidays)• Private Healthcare

We are currently advertising on behalf of an Automotive dealership who are currently recruiting for a Service Advisor to assist in their busy Service Department in the East Bedfont area.Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.Benefits: Up To £36,000 Salary Depending On ExperienceMonday To Friday 47.5 Hour Week / Saturday Morning Rota23 Days Holiday + Bank HolidayWell-Established Dealer Group With Fantastic Company Perks + BenefitsMain Dealer Service Advisor & Kerridge Experience Required Requirements: A working experience within a Service Advisor roleThe ability to upsell on service work and service plansCustomer Focused and an excellent communicatorFamiliarity with using Motor Dealership Database Software Duties of role: Professionally communicate with customers about service and repair work required on their vehicleProduce Job Cards on in-house computer systemsUpdate Customers and Vehicle RecordsPrepare and complete InvoicesAdvise Customer on estimated costs of repairs and timescales of work due to be completedOther Ad-Hoc Duties as the role requires For your hard work, our client is offering a salary of up to £36000.To apply for this Service Advisor position, please forward your CV to Dee Hogger quoting the job reference number or call our office for a chat about this position.Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.© Perfect Placement UK Ltd – See our website for details

A thriving company has a new opening for a Customer Service Administrator to join their thriving team. The Customer Service Administrator role involves providing support to the wider team through scheduling works, managing invoices, and handling incoming calls in a timely and efficient manner.Hours on rota: 7.30am - 4.30pmSalary £23,000 - £25,500 plus OTE £2kOccasional OOH at time and a halfCustomer Service Administrator responsibilities:Handling incoming call queries and achieving daily targetsLiaising with customers regarding ETA updates, job updates and re-scheduling of appointmentsDistributing daily work schedules via CRM to EngineersUpdating job notes, customer, and engineer commentsEstablishing excellent working relationships with engineer staff and assisting with their queriesProviding a high level of customer service and communication, ensuring all information requests are dealt with in a timely mannerHandling the in-house email inbox, responding to queries from customers and head officeCreating and sending quotationsCreating invoices and ensuring payment is processedFollowing up with customers to ascertain if further work is requiredSending out correspondence to customers with work completed to increase positive reviewsCustomer Service Administrator required skills/competencies:Strong organisational and communication abilitiesIT proficient in Word, Outlook, and ExcelExcellent organisational skillsApply today!