Average Service Manager salary in West Midlands (Region)

Service Manager required for our Client’s Vehicle Parts site based in the Banbury area.For your hard work for our Client you can expect a basic salary of up to £42,000 , with OTE of £44,000.The hours of work in this Service Manager position are: Monday to Thursday 8:30am-5:00pm and Friday 8:30am-4:30pm. Benefits: Starting salary between £38-42,000 per annum, pending experience.Monthly performance-related bonus scheme (roughly £2,000 per annum)25 days of annual leave plus the 8 bank holidays.Workplace pension scheme. Life assuranceFull in-house training provided. Fantastic long-term career prospects with a leading supplier of automotive test emission equipment for the UK MOT aftermarket, operating since 1997.Monday to Thursday 8:30am-5:00pm and Friday 8:30am-4:30pm. Responsibilities: Customer Service orientated who can coach the service team to deliver only the best Customer ServiceOrganised and the ability to think on your feetInnovative with the ability to think of new methods to drive performance through your teamTarget focused and can drive a team of Service Professionals to success Requirements: Previous working experience within a Service Manager capacityOutstanding Management skillsTechnically mindedAbility to get things done without compromising on Service delivered. If you are interested in hearing more, or wish to apply for this Service Manager job please send your CV to Josh Buck, quoting the job reference number.Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a job get in touch today.© Perfect Placement UK Ltd – See our website for details

My client manufacturer test emission testing equipment for the automotive market, they have a massive market share in the UK and have growth really well in recent years with their growth not looking to be slowed down. They are well established with nearly 30 years under their belt and have some of the best reviews out there for the product and also their staff. Be part of this company’s story. They are looking for a person with the drive to be a long term prospect for the business.Due to internal promotion they are looking for a service manager , you will be:-Based form their office in Oxfordshire – standard 40 hour weekManaging a team of emission testing engineers that cover across the countryDealing with any customer or engineer issuesSupervising the service controllers in the office to make sure all runs smoothlyManaging engineers KPIS and reporting back on productivityMaking sure customer SLA’s are being met and solving the issues if they are notSkills Needed to be a service managerBased within travelling distance to their office in OxfordshireHaving experience in the automotive, MOT or vehicle testing equipment sectors would obviously be an advantage but is not essentialYou do need experience running a team of engineers to the point of improvement – this can be from any sectors as you will get full training on the equipment the company manufacturersYou need to have motivation and be proactive in your approachGood Microsoft computer skills as well as good written and verbal skillsSalary and Benefits of a service manager38-42k basic salary25 days holiday + 8 bank holidaysFree parking available on siteDeath in service benefitsFull company and product trainingAdvancement in the companyFor an immediate interview contact Adam SouthamIn the event that you are contacted for a role, please note that as part of the registration process you shall be required to provide FRONTrunner Recruitment Ltd. with proof of identity as well as proof of eligibility to work in the United Kingdom.

Role: Service SupervisorSalary: up to £35,000Contract: PermanentLocation: Coventry CV4 Hours: Monday to Thursday 8am until 4.30pm Friday 8am until 1.30pmBenefits: Free parking, 26 days holiday plus Bank Holidays, healthcare and pensionWe are working on behalf of our client who is seeking to recruit an experienced Supervisor to lead and manage their after-sales, service and maintenance operations. This is a key role responsible for coordinating all product service activity, ensuring excellent customer support, profitable service delivery, and continuous improvement of service processes.The role covers scheduled and reactive service events, routine and non-routine repairs, and maintenance carried out at the company’s premises, customer sites, and approved service centres both in the UK and internationally. You will act as the main point of contact for service-related activity while leading a small service team of 3 and work closely with internal sales and customers.This is a full time office based role working 37.5 hour working week – Monday to Thursday 8am until 4.30pm and Friday 8am – 1.30pmKey ResponsibilitiesAs the Service Supervisor you will act as the primary point of contact for all product service activityCoordinate, schedule, and manage all product service and maintenance events for either 24 or 48 month cyclesMaintain a proactive booking system to control service workload and resource planningGenerate service-related quotes and contracts alongside the sales teamTrack and report service work-in-progress at onsite and at external service centresProvide timely updates to customers daily, lead times, and service informationBuild and maintain strong, long-lasting customer relationships and partnerships working closely with sales Receive, manage, and resolve customer feedback and complaints in a timely mannerEnsure service contracts are delivered in line with agreed terms and conditionsAllocate workload and monitor team performance Record and report all service events, providing accurate monthly reports to managementBe accountable for service revenue performance against targetsLead continuous improvement initiatives Skills & ExperienceProven experience in a service coordination, service management, or supervisory roleStrong leadership skills with the ability to motivate and manage a teamExcellent organisational and scheduling skillsCommercial acumen with experience managing service revenue and contractsExcellent communication and relationship management skillsPositive attitude and reliable natureCustomer focusedProactive with a problem-solving mindset Committed to continuous improvement and operational excellenceBenefits:Free onsite parking26 days holiday plus bank holidaysHealthcarePensionIf you are an experienced Supervisor, Service Manager, or Service Supervisor looking for a role then please apply today.